||Cindy Brach, M.P.P., is a senior health policy researcher at the Agency for Healthcare Research and Quality (AHRQ). She conducts and oversees research on health literacy, cultural and linguistic competence, system design innovations, Medicaid, and the State Children’s Health Insurance Program (SCHIP). Ms. Brach spearheads AHRQ’s health literacy and cultural competence activities, coordinating the Agency’s work in developing measures, improving the evidence base, and creating implementation tools. She has served on numerous expert panels in these areas for such organizations as the Office of Minority Health, the Joint Commission, the National Quality Forum, and The California Endowment. Ms. Brach also leads the national evaluation of the CHIPRA Quality Demonstration Grants. Her publications include: New Federal Policy Initiatives to Boost Health Literacy Can Help the Nation Move Beyond the Cycle of Costly “Crisis Care;” Evidence on the Chronic Care Model in the New Millennium; Evidence on the Chronic Care Model in the New Millennium; America's Health Literacy: Why We Need Accessible Health Information; Will It Work Here? A Decision Maker’s Guide to Adopting Innovations; and Integrating Literacy, Culture, and Language to Improve Quality of Health Care for Diverse Populations.|
Before coming to AHRQ, Ms. Brach was the associate director for research and analysis at the Mental Health Policy Resource Center, where she directed mental health and health policy research projects with an emphasis on managed care. Her earlier health and human services experience includes serving as a welfare reform consultant and provider of technical assistance, a state-level administrator, and a municipal policy analyst. Ms. Brach received her Master of Public Policy from the University of California, Berkeley, where she was advanced to Ph.D. candidacy.