Integrating Health Literacy, Cultural Competence, and Language Access Services: Workshop Summary
Note: Proceedings contain the opinion of the presenters, but do NOT reflect the conclusions of the Health and Medicine Division or the National Academies. Learn more about the differences between Reports and Proceedings.
“Increasing health equity and reducing health disparities requires aligning health care system demands and complexities with individual skills and abilities, and such alignment requires attention to the integration of health literacy, culture competency and language access,” said Bernard Rosof, Chief Executive Officer of the Quality in Healthcare Advisory Group, as part of the workshop introduction. To better understand how the dynamic forces operating in health care today impact the delivery of services in a way that is health literate, culturally competent, and in an appropriate language for patients and their families, the Roundtable on Health Literacy established an ad hoc committee to plan and conduct a public workshop on the integration of health literacy, cultural competence, and language access services. This publication summarizes the workshop’s presentations and discussions, and it highlights important lessons, practical strategies, and opportunities for improving the integration of health literacy, cultural competence, and language access services in the delivery of health care in the United States.