The preceding chapters covered facts about climate change, how emissions may be abated, and the economic benefits that would be forgone if there were less aviation activity in a community. These materials outline statements made by groups concerned about aviation activity.
While groups and people concerned about aviation activity are quite diverse, their concerns about aviation are fairly consistent as outlined here and quoted in Figure 5-1.
Advocacy groups are quite active in Europe and may become more active in the United States. They are bottom-up organizations and share the view that aviation activity must be reduced because they believe there is no other way to slow aviation emissions or get them to net zero. This line of reasoning reflects the high costs of abating aviation emissions.
There is some evidence of coordinated, simultaneous activities across different countries—e.g., the protests against private aviation at Teterboro and other airports in the United States and 12 other countries.
The changes wanted by concerned advocacy groups are captured in three areas.
Many groups concerned about aviation activity are grassroots organizations, but others have a national or even international footprint. Most are very active on social media platforms such as X (formerly Twitter) and Facebook. Figure 5-2 is a partial list.
Accusations of greenwashing in the aviation industry can be heard frequently in the media. An article on Frommer’s website asserts that “travelers want to feel socially responsible—and the travel industry, true to character, is more than happy to take their money. Even if it’s doing nothing meaningful to help the environment.” The piece goes on to talk about “lofty promises made by airlines peddling gimmicky carbon offsets” (65).
In Europe, activist groups are starting to take airlines to the relevant national advertising regulator, or even to court, to strike down what they see as misleading environmental claims. The
best-known example from 2022, which made headlines internationally, was KLM being taken to court in the Netherlands for what climate groups said were misleading environmental claims in the airline’s advertising (66).
Dutch activists have since gone one step further. In a test case in front of the Netherlands advertising regulator, activists have stated that ads run by the leisure airline Corendon are misleading despite having no sustainability claims. The activists contend that as air travel contributes to global warming, airline ads should have health warnings similar to those applied to tobacco advertising.
More recently in Europe, German airline Lufthansa had an ad struck down for misleading environmental claims. However, in March 2023, when Lufthansa was in the news for its ad, United launched a sustainability campaign of its own, featuring the popular Sesame Street character Oscar the Grouch. More detail on these two cases is presented herein.
Over the summer of 2022, Lufthansa ran an ad in the UK with an image of an aircraft at the top and a picture of the planet at the bottom. The tagline was “Connecting the World/Protecting its Future.” However, the Advertising Standards Authority in the UK ruled that it misled consumers (67). The regulator claims that the airline’s ad “made an absolute promise that their services caused no harm to the environment.” There is no context provided in the ad or the six-word copy as to how Lufthansa is protecting the environment.
Lufthansa’s ad is an example of why marketing teams in the aviation industry may need to now think differently about how they communicate sustainability efforts. The mantras of keeping copywriting short and simple may be reevaluated versus authentic storytelling and different, richer types of content.
On March 2, 2023, the day after the news of the Lufthansa ad ban broke, United Airlines introduced something very different. It announced that the Sesame Street character Oscar the Grouch would become its new “Chief Trash Officer” (68). The context is that United Airlines is an investor in alternative fuels company Fulcrum Bioenergy. Fulcrum uses household waste as the basis for SAF.
United was linking turning trash into SAF and using Oscar the Grouch to talk about SAF in a fun, accessible way. However, the fine print on the “Oscar” microsite stated that right now, 0.1% of United’s fuel is SAF.
Five points in United’s campaign demonstrate the importance of sustainability storytelling and make it a great case study:
In summary, through Oscar, United is using a range of content tools, including video and vague, fact-free, aspirational slogans.
Several opinion polls have been conducted over the past few years. They tend to show the following:
Of course, the caveat is that the latter study was carried out during the pandemic when air travel was down anyway. However, simultaneously, it can be stated that if 11% of Americans have cut flying due to environmental concerns, then this is significant.
Importantly, another Ipsos survey also shows that a large majority (76%) of U.S. respondents polled around Earth Day 2022 felt that airlines had a responsibility to reduce their carbon emissions (71). Consequently, the idea that aviation is a contributor to climate change is fast gaining acceptance.
It is worth noting that other surveys show that the demographics most likely to change their consumption habits are higher-income and college-educated groups (72). These groups are the demographics more likely to constitute frequent fliers. Meanwhile, the frequent fliers of tomorrow—younger age groups—are also more likely to be aware of and talk about climate change.
According to Pew Research, two-thirds (67%) of individuals in Generation Z have talked about climate change and the need for action at least one or two times in the past few weeks, compared to 50% of baby boomers. A more recent Pew Poll found that nearly 8 in 10 Democrats (78%) describe climate change as a major threat to the country’s well-being, up from about 6 in 10 (58%) a decade ago. By contrast, about 1 in 4 Republicans (23%) consider climate change a major threat, a share that is almost identical to 10 years ago (73).