Use of Automotive Service Excellence Tests Within Transit (2016)

Chapter: Chapter One - Introduction

Previous Chapter: Summary
Suggested Citation: "Chapter One - Introduction." National Academies of Sciences, Engineering, and Medicine. 2016. Use of Automotive Service Excellence Tests Within Transit. Washington, DC: The National Academies Press. doi: 10.17226/23487.
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Suggested Citation: "Chapter One - Introduction." National Academies of Sciences, Engineering, and Medicine. 2016. Use of Automotive Service Excellence Tests Within Transit. Washington, DC: The National Academies Press. doi: 10.17226/23487.
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Next Chapter: Chapter Two - Literature Review
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