This ten-question survey is designed to gather information about how your agency uses visualization for public involvement to help inform and engage stakeholders in transportation planning and project development. Your input will be used to establish the current state of practice of visualization for public involvement at state departments of transportation across the U.S.
This questionnaire will require approximately 15 minutes to complete. Completion of all questions is important to a comprehensive synthesis; please answer to the best of your ability.
Note: this questionnaire is focused only on visualization for public involvement.
Your individual privacy will be maintained in all published and written data resulting from this study. The report will include only the agency name and responses with no personally identifiable information.
* Required Information
Name: * ____________________________________
Agency: * ____________________________________
Title: * ____________________________________
Email: * ____________________________________
Definitions
Questions 1 and 2 ask about your agency’s use of specific visualization methods. These methods are defined below for reference.
Question 1: Which of the following visualization methods does your agency use for public involvement purposes or plan to use in the future? (Select one bubble for each method listed)
| Currently in Use | Plan for Future Use | Not Used / No Planned Use | |
| Conceptual sketch | |||
| Infographics | |||
| Video | |||
| Drone imagery | |||
| 360-degree panoramic image | |||
| Photo simulation | |||
| Animated graphics/motion graphics | |||
| 3D static rendering | |||
| 3D animation or traffic simulation | |||
| 4D sequential renderings | |||
| Real-time interactive 3D | |||
| Augmented reality | |||
| Virtual reality immersive | |||
| Other method |
If other method (please specify): ______________________________________________________
Question 2: In which phase(s) of the project life cycle does your agency use each visualization method with the public? (Check all boxes that apply to each method listed)
| Planning | Concept Development | Environmental Review | Design | Construction | Operations & Maintenance | NA / Do not use | |
| Conceptual sketch | |||||||
| Infographics | |||||||
| Video | |||||||
| Drone imagery |
| 360-degree panoramic image | |||||||
| Photo simulation | |||||||
| Animated graphics/motion graphics | |||||||
| 3D static rendering | |||||||
| 3D animation or traffic simulation | |||||||
| 4D sequential renderings | |||||||
| Real-time interactive 3D | |||||||
| Augmented reality | |||||||
| Virtual reality immersive | |||||||
| Other method |
If other method (please specify): _______________________________________________________
Question 3: Below are possible objectives for using visualization in public involvement. Indicate the importance of each objective at your agency. (Select one bubble for each method listed)
| High Importance | Moderate Importance | Low Importance | |
| To increase understanding of current transportation or environmental conditions and trends | |||
| To gather public feedback on an initial concept or design | |||
| To engage the public in developing alternatives | |||
| To help the public compare and provide feedback on alternatives | |||
| To help convey the benefits of a project | |||
| To build consensus to move forward with a project | |||
| To get feedback to refine and finalize a design | |||
| To help the public understand construction process and timeline |
Question 4: How do participants typically access/view your agency’s visualizations during a public involvement process? (Check all that apply)
In-person meetings or presentations (static displays, touch screens or interactive displays, videos, presentations, headsets)
Virtual meetings or presentations
Agency website
Video on public video site (such as YouTube or Vimeo)
Social media post (Facebook, Twitter, Instagram, etc.)
Print publication (brochure, newsletter, environmental document (such as a Draft EIS))
Digital publication (brochure, newsletter, environmental document (such as a Draft EIS))
Other
If other access (please specify): ______________________________________________________
Question 5: When using visualizations in public involvement, what strategies does your agency typically use to gather feedback on the information provided? (Check all that apply)
Comment form (print or online)
Verbal discussion with staff (for example, at an open house meeting)
Real-time meeting poll
Survey
Social media feedback
Interactive – direct input into interactive visualization software
Formal public hearing testimony or comment
Other strategy
If other strategy (please specify): ___________________________________________________
Question 6: Does your agency have any written guidelines on the use of visualization in public involvement? (Check all that apply)
Yes, we have guidelines specifically for visualization in public involvement
Yes, guidelines are included in a public participation plan or manual
Yes, guidelines are included in other written documentation
No, no specific guidelines or procedures, it depends on the project
If ‘Yes,’ please forward copies of these documents to Robin Christians. Thank you.
Question 7: How does your agency confirm that visualizations are accessible to people with disabilities across all media formats? (Choose primary method)
In-house expert review/testing
Self-check using agency software tools
Outsource review/testing
No review/testing
No specific policy
Question 8: What methods, if any, does your agency use to evaluate the effectiveness of visualization in public involvement? (Check all that apply)
User observation recorded at meetings (do they seem to understand and learn from the visualizations, etc.)
Informal team debriefs following meetings or comment periods
User behavior metrics, like number of web page or video views, time spent (or videos watched in their entirety), number of completed surveys, social media likes/shares, etc.
Qualitative feedback, like real-time annotation/comments on a video or placement of sticky notes on a poster board
Participant surveys
After-action reviews of an overall public involvement process or campaign
Agency does not evaluate visualization effectiveness
Other method
If other method (please specify): __________________________________________________
Question 9: Who typically prepares the visualizations used in your agency’s public involvement? (Choose one)
All developed in-house
Most developed in-house
Mix of in-house and consultants
Most developed by consultants
All developed by consultants
Question 10: Below are possible barriers that may preclude or limit an agency’s use of advanced visualizations like 3D animation, real-time interactive 3D, augmented reality, or virtual reality immersive environments. Indicate whether your agency has encountered any of these barriers and their significance. (Select one bubble for each barrier)
| Major Barrier | Moderate Barrier | Minor Barrier | Not a Barrier | |
| Cost/funding availability | ||||
| Staff technical capabilities | ||||
| Lead time required to produce | ||||
| Difficulty meeting ADA/Section 508 accessibility requirements | ||||
| Departmental or state policies that limit ability to use these tools | ||||
| Stakeholder internet access limitations (service or bandwidth) | ||||
| Difficulty providing equitable access to visualization for all stakeholders |
Case Examples: This synthesis will include several case examples from selected agencies that further explore the use of visualization. The development of the case examples requires a follow-up interview of approximately one hour. Agencies participating in the case examples will be given an opportunity to review the case study write-up prior to publication. Would your agency like to participate in a case example?
Yes
No
If you have specific use-cases related to the use of visualization in public involvement from which other agencies may benefit, but prefer not to participate in the case example, please contact Robin Christians.
Thank you for taking this survey and contributing to the NCHRP 54-07: Visualization for Public Involvement synthesis topic. The following are resources you may find useful.
If you have any questions about the survey or would like to discuss the research topic, please feel free to contact Robin Christians. Thank you very much for your time and expertise.