The Business Case for Knowledge Management: A Guide (2026)

Chapter: 3 Business Case for Investing in KM

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Suggested Citation: "3 Business Case for Investing in KM." National Academies of Sciences, Engineering, and Medicine. 2026. The Business Case for Knowledge Management: A Guide. Washington, DC: The National Academies Press. doi: 10.17226/29278.
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Suggested Citation: "3 Business Case for Investing in KM." National Academies of Sciences, Engineering, and Medicine. 2026. The Business Case for Knowledge Management: A Guide. Washington, DC: The National Academies Press. doi: 10.17226/29278.
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Suggested Citation: "3 Business Case for Investing in KM." National Academies of Sciences, Engineering, and Medicine. 2026. The Business Case for Knowledge Management: A Guide. Washington, DC: The National Academies Press. doi: 10.17226/29278.
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Suggested Citation: "3 Business Case for Investing in KM." National Academies of Sciences, Engineering, and Medicine. 2026. The Business Case for Knowledge Management: A Guide. Washington, DC: The National Academies Press. doi: 10.17226/29278.
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Suggested Citation: "3 Business Case for Investing in KM." National Academies of Sciences, Engineering, and Medicine. 2026. The Business Case for Knowledge Management: A Guide. Washington, DC: The National Academies Press. doi: 10.17226/29278.
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Suggested Citation: "3 Business Case for Investing in KM." National Academies of Sciences, Engineering, and Medicine. 2026. The Business Case for Knowledge Management: A Guide. Washington, DC: The National Academies Press. doi: 10.17226/29278.
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Suggested Citation: "3 Business Case for Investing in KM." National Academies of Sciences, Engineering, and Medicine. 2026. The Business Case for Knowledge Management: A Guide. Washington, DC: The National Academies Press. doi: 10.17226/29278.
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Suggested Citation: "3 Business Case for Investing in KM." National Academies of Sciences, Engineering, and Medicine. 2026. The Business Case for Knowledge Management: A Guide. Washington, DC: The National Academies Press. doi: 10.17226/29278.
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Suggested Citation: "3 Business Case for Investing in KM." National Academies of Sciences, Engineering, and Medicine. 2026. The Business Case for Knowledge Management: A Guide. Washington, DC: The National Academies Press. doi: 10.17226/29278.
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Suggested Citation: "3 Business Case for Investing in KM." National Academies of Sciences, Engineering, and Medicine. 2026. The Business Case for Knowledge Management: A Guide. Washington, DC: The National Academies Press. doi: 10.17226/29278.
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Suggested Citation: "3 Business Case for Investing in KM." National Academies of Sciences, Engineering, and Medicine. 2026. The Business Case for Knowledge Management: A Guide. Washington, DC: The National Academies Press. doi: 10.17226/29278.
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Suggested Citation: "3 Business Case for Investing in KM." National Academies of Sciences, Engineering, and Medicine. 2026. The Business Case for Knowledge Management: A Guide. Washington, DC: The National Academies Press. doi: 10.17226/29278.
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Suggested Citation: "3 Business Case for Investing in KM." National Academies of Sciences, Engineering, and Medicine. 2026. The Business Case for Knowledge Management: A Guide. Washington, DC: The National Academies Press. doi: 10.17226/29278.
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Suggested Citation: "3 Business Case for Investing in KM." National Academies of Sciences, Engineering, and Medicine. 2026. The Business Case for Knowledge Management: A Guide. Washington, DC: The National Academies Press. doi: 10.17226/29278.
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Suggested Citation: "3 Business Case for Investing in KM." National Academies of Sciences, Engineering, and Medicine. 2026. The Business Case for Knowledge Management: A Guide. Washington, DC: The National Academies Press. doi: 10.17226/29278.
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Suggested Citation: "3 Business Case for Investing in KM." National Academies of Sciences, Engineering, and Medicine. 2026. The Business Case for Knowledge Management: A Guide. Washington, DC: The National Academies Press. doi: 10.17226/29278.
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Suggested Citation: "3 Business Case for Investing in KM." National Academies of Sciences, Engineering, and Medicine. 2026. The Business Case for Knowledge Management: A Guide. Washington, DC: The National Academies Press. doi: 10.17226/29278.
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Suggested Citation: "3 Business Case for Investing in KM." National Academies of Sciences, Engineering, and Medicine. 2026. The Business Case for Knowledge Management: A Guide. Washington, DC: The National Academies Press. doi: 10.17226/29278.
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Suggested Citation: "3 Business Case for Investing in KM." National Academies of Sciences, Engineering, and Medicine. 2026. The Business Case for Knowledge Management: A Guide. Washington, DC: The National Academies Press. doi: 10.17226/29278.
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Suggested Citation: "3 Business Case for Investing in KM." National Academies of Sciences, Engineering, and Medicine. 2026. The Business Case for Knowledge Management: A Guide. Washington, DC: The National Academies Press. doi: 10.17226/29278.
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Next Chapter: 4 Technology for KM Solutions
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