The COVID-19 pandemic has been difficult for transit agencies seeking to serve the needs of the public while sustaining a safe environment for employees and passengers. Building and maintaining ridership are never easy, and the impacts of the pandemic were dramatic on ridership starting in March 2020.
NCHRP Web-Only Document 409: Sustaining Zero-Fare Public Transit in a Post COVID-19 World: Conduct of Research Report, from TRB's National Cooperative Highway Research Program, is designed to assist transit authorities that are considering continuing or moving to fare-free service.
National Academies of Sciences, Engineering, and Medicine. 2024. Sustaining Zero-Fare Public Transit in a Post COVID-19 World: Conduct of Research Report. Washington, DC: The National Academies Press.
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