How Airports Measure Customer Service Performance (2013)

Chapter: Chapter Six - Conclusions and Further Research

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Suggested Citation: "Chapter Six - Conclusions and Further Research ." National Academies of Sciences, Engineering, and Medicine. 2013. How Airports Measure Customer Service Performance. Washington, DC: The National Academies Press. doi: 10.17226/21937.
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Suggested Citation: "Chapter Six - Conclusions and Further Research ." National Academies of Sciences, Engineering, and Medicine. 2013. How Airports Measure Customer Service Performance. Washington, DC: The National Academies Press. doi: 10.17226/21937.
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