TR News November–December 2010: TRB 90th Anniversary Perspectives (2010)
Chapter: Web 2.0 Tools for Customer Communication: Strategies and Practice at the Washington State Department of Transportation
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TRB: 90TH Anniversary PERSPECTIVES: The Transportation Research Board at 90: Everyone Loves It, but No One Can Explain Why
Next Chapter: Medieval English Bridges and Modern Transport Policy: A Distant Mirror?
Suggested Citation:
"Web 2.0 Tools for Customer Communication: Strategies and Practice at the Washington State Department of Transportation." National Academies of Sciences, Engineering, and Medicine. 2010. TR News November–December 2010: TRB 90th Anniversary Perspectives. Washington, DC: The National Academies Press.
doi: 10.17226/22904.
Suggested Citation:
"Web 2.0 Tools for Customer Communication: Strategies and Practice at the Washington State Department of Transportation." National Academies of Sciences, Engineering, and Medicine. 2010. TR News November–December 2010: TRB 90th Anniversary Perspectives. Washington, DC: The National Academies Press.
doi: 10.17226/22904.
Suggested Citation:
"Web 2.0 Tools for Customer Communication: Strategies and Practice at the Washington State Department of Transportation." National Academies of Sciences, Engineering, and Medicine. 2010. TR News November–December 2010: TRB 90th Anniversary Perspectives. Washington, DC: The National Academies Press.
doi: 10.17226/22904.
Suggested Citation:
"Web 2.0 Tools for Customer Communication: Strategies and Practice at the Washington State Department of Transportation." National Academies of Sciences, Engineering, and Medicine. 2010. TR News November–December 2010: TRB 90th Anniversary Perspectives. Washington, DC: The National Academies Press.
doi: 10.17226/22904.
Suggested Citation:
"Web 2.0 Tools for Customer Communication: Strategies and Practice at the Washington State Department of Transportation." National Academies of Sciences, Engineering, and Medicine. 2010. TR News November–December 2010: TRB 90th Anniversary Perspectives. Washington, DC: The National Academies Press.
doi: 10.17226/22904.
Suggested Citation:
"Web 2.0 Tools for Customer Communication: Strategies and Practice at the Washington State Department of Transportation." National Academies of Sciences, Engineering, and Medicine. 2010. TR News November–December 2010: TRB 90th Anniversary Perspectives. Washington, DC: The National Academies Press.
doi: 10.17226/22904.
Suggested Citation:
"Web 2.0 Tools for Customer Communication: Strategies and Practice at the Washington State Department of Transportation." National Academies of Sciences, Engineering, and Medicine. 2010. TR News November–December 2010: TRB 90th Anniversary Perspectives. Washington, DC: The National Academies Press.
doi: 10.17226/22904.
Suggested Citation:
"Web 2.0 Tools for Customer Communication: Strategies and Practice at the Washington State Department of Transportation." National Academies of Sciences, Engineering, and Medicine. 2010. TR News November–December 2010: TRB 90th Anniversary Perspectives. Washington, DC: The National Academies Press.
doi: 10.17226/22904.
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