Digital Marketing to Enhance Customer Experience and Increase Airport Revenue (2023)

Chapter: Chapter 1 - Introduction and Background on the U.S. Aviation Industry

Previous Chapter: Summary
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Suggested Citation: "Chapter 1 - Introduction and Background on the U.S. Aviation Industry." National Academies of Sciences, Engineering, and Medicine. 2023. Digital Marketing to Enhance Customer Experience and Increase Airport Revenue. Washington, DC: The National Academies Press. doi: 10.17226/27132.
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Suggested Citation: "Chapter 1 - Introduction and Background on the U.S. Aviation Industry." National Academies of Sciences, Engineering, and Medicine. 2023. Digital Marketing to Enhance Customer Experience and Increase Airport Revenue. Washington, DC: The National Academies Press. doi: 10.17226/27132.
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Suggested Citation: "Chapter 1 - Introduction and Background on the U.S. Aviation Industry." National Academies of Sciences, Engineering, and Medicine. 2023. Digital Marketing to Enhance Customer Experience and Increase Airport Revenue. Washington, DC: The National Academies Press. doi: 10.17226/27132.
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Suggested Citation: "Chapter 1 - Introduction and Background on the U.S. Aviation Industry." National Academies of Sciences, Engineering, and Medicine. 2023. Digital Marketing to Enhance Customer Experience and Increase Airport Revenue. Washington, DC: The National Academies Press. doi: 10.17226/27132.
Page 8
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Suggested Citation: "Chapter 1 - Introduction and Background on the U.S. Aviation Industry." National Academies of Sciences, Engineering, and Medicine. 2023. Digital Marketing to Enhance Customer Experience and Increase Airport Revenue. Washington, DC: The National Academies Press. doi: 10.17226/27132.
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Next Chapter: Chapter 2 - U.S. Airport Governance and FAA Revenue Use Policy
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