While North American regions are grappling with how to best rework their regional rail networks, other countries are facing similar challenges. Work-from-home rates have dramatically changed in developed countries over the past 5 years, with metropolitan areas in the United States, Canada, and Europe following similar patterns.117
Germany offers a unique case study because of its economic, cultural, and urban form similarities to U.S. peers. German cities are often polycentric, with places like Berlin and Frankfurt having downtown office markets competing with suburban offices (Munter 2011). German regions also have similar densities to American ones, and car ownership, although not as high as in the United States, is higher than in most European countries (ACEA 2022). Finally, German regional trains are analogous to North American commuter railroads in terms of extent and scope, providing a valuable comparison.
Despite similarities, the German regional trains have performed much better from a ridership perspective. DB Regio, the organizational unit of Deutsche Bahn (DB) that operates most S-Bahn and Regionalbahn (RB) train networks across the country, recovered on average 86 percent of its pre-COVID ridership, compared with 63 percent for U.S. counterparts. Figure 21 shows that the initial decline was much steeper in the United States, and while the recovery patterns are similar, the German system has maintained a 20-percentage-point advantage.
Several factors contribute to the better resilience of the German regional rail networks. This case study evaluates the factors driving ridership trends and considers the applicability of each of the identified strategies and practices to the North American rail market broadly and to commuter rail agencies specifically.
The regulatory, cultural, and historical context of passenger rail in Germany differs from that of the United States and Canada, and systems in North America differ from each other. This case study approaches the topic with nuance and an understanding of this fact. Regardless, the German experience provides important and transferable lessons for the future of commuter rail.
The sources for this case came from reports and data from DB, as well as interviews with staff at DB InfraGO, DB S-Bahn Berlin, VBB, and DB corporate strategy in the spring of 2024.
DB is a government-owned corporation charged with managing the infrastructure and operating the trains on the German national rail network. It is a vertically integrated company, managing more than 20,000 miles of track, 5,400 stations, and operating over 50,000 trains per day.118
It has several distinct divisions that operate independently to comply with German and European Union law. The four primary divisions are
The German rail system has been categorized and branded consistently across the country. While differences exist between regions, Table 9 details the different types of services and their general governance. As in North America, tram and U-Bahn services are not part of the national
Table 9. Common rail categorizations in Germany.
| Abbreviation | Train Category | Description | Governance Overview |
|---|---|---|---|
| ICE | Intercity Express | High-speed long distance | DB Fernverkehr plans and operates |
| IC | InterCity | Semi-high-speed intercity train | DB Fernverkehr plans and operates |
| RE | Regional-Express | Serve regions without all stops | States plan, DB Regio contract operator |
| RB | Regionalbahn | Standard all-stop regional service | States plan, DB Regio contract operator |
| S | S-Bahn | Hybrid regional rail service | Transport Associations plan, DB Regio or local contract operator |
| U | U-Bahn | Underground rail | Transport Associations plan, contracted agency operator |
| T | Tram | Urban light rail | Transport Associations plan, contracted agency operator |
rail network and are regulated separately (similar to FTA-administered transit in the United States). RB and the InterCity trains all share the national network and are regulated by the federal railway ministry (similar to FRA-regulated intercity passenger rail and commuter rail in the United States).
The S-Bahn and RB systems in Germany are roughly equivalent to North American commuter rail in their extent and scope, although with some important differences. There are 16 total S-Bahn systems in Germany, mostly centered on major cities and extending into the suburbs and surrounding towns, although some serve polycentric metropolitan areas. Unlike in North America, the RB systems are ubiquitous in connecting most major and moderate-sized cities throughout Germany. S-Bahn lines typically extend between 30 and 40 miles from the city center, but some go beyond 60 miles.
S-Bahn systems are all electrified using a third rail or overhead catenary power system with metro-like rolling stock. RB systems overwhelmingly use either electric locomotives hauling double-decker trailer cars or electric multiple units, which can be either single or double decker. Some systems use diesel multiple units to serve the smallest cities on their network, although this practice is not widespread, and hydrogen-powered multiple units are in testing in some areas.
While differences do exist between the German and North American historical, regulatory, and policy frameworks, distinct lessons from the German case can be helpful in explaining how the German regional systems capture a greater portion of the overall market.
The S-Bahn and RB services provide several service aspects that assist riders, planners, and government officials with understanding what they will get out of their services.
Because they share a common name across Germany, S-Bahn and RB services have a strong brand and are interchangeable throughout the country. Many RB systems are run by private non-DB operators but still use the RB logo and line numbering, creating a consistent experience for riders. Visitors and locals alike know the S-Bahn will get them across the city and to some of the inner suburbs, and RB will take them to nearby cities with fewer stops. Adopting standardized branding and labeling of services has helped lower the barrier to understanding and navigating the system, making the system more accessible to infrequent riders, visitors, and tourists.
Consistent branding helps drive customer expectations in terms of service levels. The headway on most RB lines is typically an hour or less, and many run half-hour headways all day. In most systems, S-Bahn services are combined on one or two corridors through the city center. This functionally creates a line with metro-like headways, as trains can come every 5 minutes or less through the central trunk in the larger urban areas. For services with 30-minute headways or greater, the timetables are consistent and clock facing, with the same stopping pattern on each line throughout the day.
The clockface schedules also provide simplicity to operations, allowing the system to operate as a network. A timetable could theoretically be developed using any number as the basis for the interval but will lose its usefulness as soon as the timetable moves from a single line to a network, for which everything needs to use the same standard interval. Then, planners almost always revert to the natural and simple choice: 1 hour. This allows for the development of pulsed timetables, which require the standardization of frequency and symmetry of the timetable
across a network. In Switzerland, the pulsed timetable is symmetrical on minute :00, which means a :55 arrival has the symmetric :05 departure in the other direction. In Germany, planners base symmetry on :58, which means a minute :56 arrival has a minute :00 departure. In the end, the specific minute of symmetry does not matter, as long as it is standardized across the entire network.
In addition, the regional services in Germany have moved away from terminal stations to capture markets not solely focused on a single point in the urban area. While most German cities had several terminal stations decades ago, cities like Berlin, Frankfurt, Leipzig, Stuttgart, and Hamburg have recently invested or are currently investing in urban connector tunnels to enable through-running regional service. Now, few S-Bahn services terminate in city centers, even in cities with stub-end terminals for their longer-distance mainline passenger services.
Consistency not only helps passengers, but also provides government officials and planners with a clear picture of what kind of system they can invest in, competing for federal and state dollars to improve their networks.
DB is the operator of all S-Bahn and most RB services, and it manages the infrastructure on which these trains run. However, it is not responsible for funding operations, setting service levels, or implementing fare policy. Those are set by the state governments or regional Verkehrsverbund (Pucher and Kurth 1996).
A Verkehrsverbund, or transit association, is a regional body tasked with coordinating all local public transportation services in a region. The transit association is responsible for planning the network, determining the frequency and timetables, unifying and setting the fare structure, and aligning customer information. The transit associations contract RB and S-Bahn DB or one of its competitors, much like contracted commuter rail operations in North America. The operators are solely responsible for providing the services assigned to them, including hiring of the workforce, and they control the specific details of how the services are provided (Buehler, Pucher, and Dümmler 2018).
The transit association model has enabled experiments in fare policy since the COVID-19 pandemic in an effort to boost ridership and address rider concerns about inflation. From June through August 2022, the federal government sponsored the introduction of the 9-euro ticket, which allowed for unlimited use of local and regional transit in Germany, including S-Bahn and RB services.119 Subsequently, the federal government transitioned to the Deutschland Ticket, which enabled the same unlimited local and regional transit use for 49 euros per month until January 2025, when the price was expected to increase to 58 euros per month. However, as Figure 21 shows, North American and German regional train ridership increased at a similar rate in 2022 and 2023, so the effect of the unlimited ticket and its relation to various fare experiments at North American agencies is unclear.
Transit in the United States and Canada today resembles most transit services in Germany before it developed an intentional governance framework for regional coordination in its metropolitan areas. Before adoption in German metropolitan areas between 1970 and 2000, the fare structure and connections between services were all uncoordinated. Passengers making trips on multiple operators had to pay a fare for each leg of their journey. The success of the transit association model was one of coordination, particularly of fares and schedules. Regardless of operator or mode, passengers need only one ticket to traverse the region and can be sure that transfers will be smooth and uncomplicated. The single ticket made public transit more attractive than it was previously (Buehler, Pucher, and Dümmler 2018).
Each region that implemented such a model was rewarded with rising transit usage, both in absolute numbers and increased mode share, because the barriers to accessing transit had been lowered for everyone. For example, VBB, the transit association in the Berlin region, cited a 132 percent growth in regional transit ridership from 1999 to 2022 following the creation of its regional model.120
The rail network in Germany is mostly managed by DB InfraGO, a subsidiary of DB. DB InfraGO is not responsible for any train operation and is separate from the operating subsidiaries of DB. DB InfraGO is responsible for right-of-way and station management, construction, timetabling, and capacity management. The primary tasks of the Tracks Division of DB InfraGO, formerly DB Netz, are “designing timetables, managing operations and construction, maintenance, and ongoing improvements to rail infrastructure.”121 As the infrastructure manager, DB InfraGO is held to strict open access and non-discriminatory regulation for long-distance trains and accepts various operators for regional trains contracted for states and transit associations (Knorr and Eisenkopf 2022).
Although it is not the operator, DB InfraGO engages in a continuous, coordinated process of timetabling the entire national rail network and allocating capacity to each train operator that uses the network. By engaging in this process, those responsible for timetabling, dispatching, and operating the trains understand capacity on each line in the German network. Capacity is allocated to each train operator that asks for it, based on a non-discriminatory and transparent process. This entire process lasts 18 months, from June 1 to December of the following year, when the new timetables are introduced. Construction is coordinated through DB InfraGO to ensure that all operators are aware of the capacity constraints during the construction process and of the added capacity once construction is finished.
Each regional board of DB InfraGO constructs the timetable within its area of responsibility. These regional boards roughly follow the borders of one or more German states. The task of timetabling at DB InfraGO is to provide and allocate train paths to each of the 400 train operators on the German network. The process of timetabling is divided into multiple work areas. The goals of timetable management are to include the desired routes and schedules of all train operators and to optimize capacity utilization. The main components that drive the timetabling process toward these goals are the existing framework agreements with train operating companies, the network timetable, and the construction schedule.
The process for building the network timetable is regulated at multiple levels, from the European Union, the German federal level, and the DB InfraGO rail network terms of use. These regulations mean that the process of building a timetable is transparent, and all train operating companies know their rights to the network.
The advantage of a unified timetabling process is understanding the capacity supply of the railroad and balancing that with the demands of each operator. In North America, capacity supply and demand on hosts like Amtrak or freight railroads are not well known, and timetables are not consistently coordinated, posing a challenge for those that want to develop a new service.
Although the German context differs from the North American context in several ways, important lessons can still be learned from it: