Providing Health Literate Virtual Health Services: A Workshop

Workshop

September 23, 2021

2:00 PM - 3:30 PM (ET)

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About

The COVID-19 pandemic has led to a dramatic increase in health services being conducted by telephone or video. While virtual or telehealth services may have many important benefits to patients—such as increased convenience and reduced waits—they may also pose challenges for those with low health literacy. On September 23, 2021, join the National Academies of Sciences, Engineering, and Medicine’s Roundtable on Health Literacy for a public workshop, Providing Health Literate Virtual Health Services, which will explore the challenges and opportunities virtual or telehealth services may pose to those with low health literacy. The workshop will examine the following topics:

The experiences of individuals with low health literacy with virtual or telehealth services
Best practices for ensuring that individuals with low health literacy are able to obtain, process, understand and act upon health information and services provided virtually or through telehealth
Health system and provider strategies for ensuring the delivery of health literate virtual health services

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It is essential to the National Academies mission of providing evidence-based advice that participants in any of our meetings or events avoid political or partisan statements or commentary and maintain a culture of mutual respect. The statements and presentations during our meetings or events are solely those of the individual participants and do not necessarily represent the views of other participants or the National Academy of Sciences, which is a non-partisan, tax exempt organization that includes under its Charter the National Academy of Engineering and National Academy of Medicine, and that operates the National Research Council.

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Providing Health Literate Virtual Health Services: A Workshop

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Providing Health Literate Virtual Health Services: A Workshop