Transportation Performance Management: Insight from Practitioners (2010)

Chapter: Chapter 6 - Sustain Performance Management by Building Constituencies

Previous Chapter: Chapter 5 - Performance Management Requires a Customer Focus
Suggested Citation: "Chapter 6 - Sustain Performance Management by Building Constituencies." National Academies of Sciences, Engineering, and Medicine. 2010. Transportation Performance Management: Insight from Practitioners. Washington, DC: The National Academies Press. doi: 10.17226/14384.
Page 37
Suggested Citation: "Chapter 6 - Sustain Performance Management by Building Constituencies." National Academies of Sciences, Engineering, and Medicine. 2010. Transportation Performance Management: Insight from Practitioners. Washington, DC: The National Academies Press. doi: 10.17226/14384.
Page 38
Suggested Citation: "Chapter 6 - Sustain Performance Management by Building Constituencies." National Academies of Sciences, Engineering, and Medicine. 2010. Transportation Performance Management: Insight from Practitioners. Washington, DC: The National Academies Press. doi: 10.17226/14384.
Page 39
Suggested Citation: "Chapter 6 - Sustain Performance Management by Building Constituencies." National Academies of Sciences, Engineering, and Medicine. 2010. Transportation Performance Management: Insight from Practitioners. Washington, DC: The National Academies Press. doi: 10.17226/14384.
Page 40
Suggested Citation: "Chapter 6 - Sustain Performance Management by Building Constituencies." National Academies of Sciences, Engineering, and Medicine. 2010. Transportation Performance Management: Insight from Practitioners. Washington, DC: The National Academies Press. doi: 10.17226/14384.
Page 41
Next Chapter: Chapter 7 - Implementation
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