Health Insurance and Insights from Health Literacy: Helping Consumers Understand: Proceedings of a Workshop
2017

Workshop

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Since the passage of the Patient Protection and Affordable Care Act (ACA), health care reform has created major changes in the U.S. health care system. The ACA has brought millions of people into the system who had no previous access, and many of these newly enrolled individuals have had limited experience navigating the complex and complicated U.S. health system.

In July 2016 the National Academies of Sciences, Engineering, and Medicine convened a public workshop to examine health insurance through the lens of health literacy, focusing on literacy related barriers to information and coverage as well as on possible solutions. Participants discussed the role of health literacy in accessing health care and remaining in treatment; delivery and financing system reforms that affect organizational health literacy; and quality and equity considerations. This publication summarizes the presentations and discussions from the workshop.

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128 pages · 6 x 9 · paperback
ISBN Paperback: 0-309-45473-5
ISBN Ebook: 0-309-45474-3
DOI: https://doi.org/10.17226/24664

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National Academies of Sciences, Engineering, and Medicine. 2017. Health Insurance and Insights from Health Literacy: Helping Consumers Understand: Proceedings of a Workshop. Washington, DC: The National Academies Press.

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Front Matter i-xviii
1 Introduction 1-4
2 Lessons from 3 Years of Experience 5-14
3 Challenges Faced in Helping the Uninsured Get and Use Health Insurance 15-30
4 Solutions 31-50
5 Successful Efforts to Address Challenges 51-72
6 Moderated Panel Discussion to Review Lessons from the Day 73-84
7 Reflections on the Day 85-92
References 93-94
Appendix A: Workshop Agenda 95-98
Appendix B: Biographical Sketches of Workshop Speakers, Moderators, and Reactors 99-110

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Health Insurance and Insights from Health Literacy: Helping Consumers Understand: Proceedings of a Workshop (2017)

Chapter: 2 Lessons from 3 Years of Experience

Publication information

Suggested citation

My Academies

Health Insurance and Insights from Health Literacy: Helping Consumers Understand: Proceedings of a Workshop (2017)

Chapter: 2 Lessons from 3 Years of Experience