Transit Capacity and Quality of Service Manual, Third Edition (2013)
Chapter: Chapter 4: Quality of Service Concepts
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Chapter 3: Operations Concepts
Next Chapter: Chapter 5: Quality of Service Methods
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
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144
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
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145
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
146
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
147
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
148
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
149
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
150
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
151
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
152
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
153
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
154
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
155
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
156
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
157
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
158
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
159
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
160
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
161
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
162
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
163
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
164
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
165
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
166
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
167
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
168
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
169
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
170
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
171
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
172
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
173
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
174
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
175
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
176
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
177
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
178
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
179
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
180
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
181
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
182
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
183
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
184
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
185
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
186
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
187
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
188
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
189
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Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
Page
190
Share
Suggested Citation:
"Chapter 4: Quality of Service Concepts." National Academies of Sciences, Engineering, and Medicine. 2013. Transit Capacity and Quality of Service Manual, Third Edition. Washington, DC: The National Academies Press.
doi: 10.17226/24766.
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