Customer-Focused Service Guarantees and Transparency Practices (2018)
Chapter: Chapter 4 - Customer-Focused Transparency
Unfortunately, this book can't be printed from the OpenBook.
If you need to print pages from this book, we recommend
downloading it as a PDF.
Visit NAP.edu/10766 to get more information about this book, to buy it in print, or to download it as a free PDF.
Visit NAP.edu/10766 to get more information about this book, to buy it in print, or to download it as a free PDF.
Previous Chapter:
Chapter 3 - Service Guarantees
Next Chapter: Chapter 5 - Combined Role of Service Guarantees and Customer-Focused Transparency
Subscribe to Email from the National Academies
Keep up with all of the activities, publications, and events by subscribing to free updates by email.