Providing Low-Income Fare Discounts at Public Transit Agencies
2025

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Over the past decade, public transit agencies across the United States and Canada have increasingly adopted low-income fare discount programs to improve transit affordability and accessibility. The COVID-19 pandemic accelerated this trend, prompting agencies to reevaluate services and expand affordable transit choices. These programs offer various benefits such as fare discounts, free rides, or discounted passes.

TCRP Synthesis 182: Providing Low-Income Fare Discounts at Public Transit Agencies, from TRB's Transit Cooperative Research Program, documents the current state of the practice of low-income fare discount programs offered by North American transit agencies.

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126 pages · 8.5 x 11 · paperback
ISBN Paperback: 0-309-99495-0
ISBN Ebook: 0-309-99496-9
DOI: https://doi.org/10.17226/29210

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National Academies of Sciences, Engineering, and Medicine. 2025. Providing Low-Income Fare Discounts at Public Transit Agencies. Washington, DC: The National Academies Press.

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Front Matter i-x
Summary 1-4
1 Introduction 5-7
2 Literature Review 8-14
3 Transit Agency Survey 15-39
4 Case Examples 40-83
5 Conclusions and Future Research 84-86
References 87-88
Glossary 89-89
Acronyms and Abbreviations 90-91
Appendix A: Survey Instrument 92-110
Appendix B: Survey Participants 111-111
Appendix C: Case Example Interview Guide 112-116

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Providing Low-Income Fare Discounts at Public Transit Agencies (2025)

Chapter: Appendix C: Case Example Interview Guide

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Providing Low-Income Fare Discounts at Public Transit Agencies (2025)

Chapter: Appendix C: Case Example Interview Guide