Airport Cooperative Research Program

Webinar

TRB Webinar: The Evolution of Knowledge Management at Airports

July 24, 2024

2:00 PM - 3:30 PM (ET)

Past

Materials

Presentation - TRB Webinar The Evolution of Knowledge Management at Airports

About

Industry-wide, airports are experiencing disruptive and continuous changes that include the rapid introduction of new technology, financial constraints, retirements, and the need to replace seasoned veterans. These changes are compounded by a diminishing pipeline of individuals interested in working at airports. While the term “knowledge management” is not in widespread use at airports, many are already applying techniques, such as documenting standard operating procedures or conducting after-action reviews following airport disruptions. Knowledge management (KM) is a well-established discipline for creating, capturing, sharing, and leveraging essential knowledge needed for success. Without tasking these deliberate steps, airports may face reduced efficiency, degradation of customer service, and increased vulnerability to business and operational interruptions. TRB hosted a webinar on Wednesday, July 24, 2024 from 2:00 PM to 3:30 PM Eastern that provided practical approaches and solutions that any airport can use to facilitate active and continuous knowledge management.

This webinar was based on ACRP Research Report 258: The Evolution of Knowledge Management at Airports.

This webinar was sponsored by TRB’s Airport Cooperative Research Program.

The slides are linked in the meeting materials. View the recorded webinar below.

Webinar agenda and presenters

Overview of the report – Frances Harrison, Spy Pond Partners
KM and challenges at airports – Ann Richart, Washington State Department of Transportation
Best practices for continuous KM – Jeanette Saunders, Airport Minority Advisory Council
Question and answer session moderated by Frances Harrison, Spy Pond Partners

The first 60 minutes of the webinar were for presentations and the final 30 minutes were reserved for audience questions.

Learning Objectives

At the end of this webinar, participants can:

Mitigate the loss of institutional knowledge using KM when employees change jobs or retire
Explore how to prepare for and respond to emerging trends
Ensure continuity of operations and how to maximize effectiveness and efficient use of resources

American Institute of Certified Planners Certification Maintenance Credits

This webinar was approved by the American Planning Association (APA) for 1.5 Certification Maintenance (CM) Credits. CM credits provide continuing education opportunities for AICP Certified Planners to continue their professional skills and knowledge. To receive CM credits, Certified Planners should visit the TRB event webpage on American Planning Association and register their participation. If you have problems reporting your CM credits or have general questions about the CM program, please contact the APA.

Continuing Education Units for Accredited Airport Executives

The American Association of Airport Executives (AAAE) provided 1 Continuing Education Units (CEU) to accredited airport executives who attended this webinar. Claim CEUs by visiting www.aaae.org/ceu. For questions about AAAE continuing education units, please contact accreditation@aaae.org.

Contact

TRB Webinar Program

TRBwebinar@nas.edu

Disclaimer

It is essential to the National Academies mission of providing evidence-based advice that participants in any of our meetings or events avoid political or partisan statements or commentary and maintain a culture of mutual respect. The statements and presentations during our meetings or events are solely those of the individual participants and do not necessarily represent the views of other participants or the National Academy of Sciences, which is a non-partisan, tax exempt organization that includes under its Charter the National Academy of Engineering and National Academy of Medicine, and that operates the National Research Council.

Webinar

TRB Webinar: New Corporate Environmental Standards Impacts on Airports

June 6, 2024

12:00 PM - 1:30 PM (ET)

Past

Materials

Presentation - TRB Webinar New Corporate Environmental Standards Impacts on Airports

About

Environmental, social, and governance reporting is the term used for a corporate disclosure framework that focuses on a reporting organization’s risks and means of mitigating issues with respect to ESG matters. Guidance can help airport managers develop meaningful reports, align ESG reports with financial and legal disclosures, and understand the audience. TRB hosted a webinar on Thursday, June 6, 2024 from 12:00 PM to 1:30 PM Eastern that provided this guidance, including the reasons for reporting, the various frameworks available, aviation industry reporting trends, and legal and regulatory considerations.

This webinar was based on ACRP Web Only Document 58: How New Corporate Environmental Standards Will Impact Airports.

This webinar was sponsored by TRB’s Airport Cooperative Research Program.

The slides are linked in the meeting materials. View the recorded webinar below.

Webinar agenda and presenters

Overview of trends in ESG reporting – Marianne Csaky, LanzaJet, inc.
ESG reporting frameworks for airports – Sara Kaplan, Harris Miller Miller & Hanson
Legal considerations of ESG reporting for airports – Brandon Rattiner, Kaplan Kirsch & Rockwell LLP
Question and answer session moderated by Marianne Csaky, LanzaJet, inc.

The first 60 minutes of the webinar were for presentations and the final 30 minutes were reserved for audience questions.

Learning Objectives

At the end of this webinar, participants can:

Determine the need and methods for developing an ESG report and where to find additional information
Provide airport sponsors with foundational knowledge on ESG reporting

American Institute of Certified Planners Certification Maintenance Credits

This webinar was approved by the American Planning Association (APA) for 1.5 Certification Maintenance (CM) Credits. CM credits provide continuing education opportunities for AICP Certified Planners to continue their professional skills and knowledge. To receive CM credits, Certified Planners should visit the TRB event webpage on American Planning Association and register their participation. If you have problems reporting your CM credits or have general questions about the CM program, please contact the APA.

Continuing Education Units for Accredited Airport Executives

The American Association of Airport Executives (AAAE) provided 1 Continuing Education Units (CEU) to accredited airport executives who attended this webinar. Claim CEUs by visiting www.aaae.org/ceu. For questions about AAAE continuing education units, please contact accreditation@aaae.org.

Contact

TRB Webinar Program

TRBwebinar@nas.edu

Disclaimer

It is essential to the National Academies mission of providing evidence-based advice that participants in any of our meetings or events avoid political or partisan statements or commentary and maintain a culture of mutual respect. The statements and presentations during our meetings or events are solely those of the individual participants and do not necessarily represent the views of other participants or the National Academy of Sciences, which is a non-partisan, tax exempt organization that includes under its Charter the National Academy of Engineering and National Academy of Medicine, and that operates the National Research Council.

Webinar

TRB Webinar: Improving Airport Operations and Sustainability via Landside Vehicles

May 29, 2024

12:00 PM - 1:30 PM (ET)

Past

Materials

Presentation - TRB Webinar Improving Airport Operations and Sustainability via Landside Vehicles

About

Landside airport operations are a significant portion of an airport’s daily operations and customer experience. Surface traffic also contributes to a substantial portion of the carbon emissions at airports. TRB hosted a webinar on Wednesday, May 29, 2024 from 12:00 PM to 1:30 PM Eastern that shared research and experiences that improve landside operational efficiency, assisted in better understanding the customer journey, and helped achieve sustainability goals. Presenters provided carbon-reduction strategies and how to use airport landside data to inform planning and day-to-day operations.

This webinar is based on ACRP Synthesis 132: Airport Landside Data: Collection and Application and ACRP Synthesis 127: Airport Programs that Reduce Landside Vehicle Carbon Emissions.

This webinar is sponsored by TRB’s Airport Cooperative Research Program.

The slides are linked in the meeting materials. View the recorded webinar below.

Webinar agenda and presenters

Airport programs that reduce landside vehicle carbon emissions – Ernest Choi, InterVISTAS Consulting
Airport landside data collection and application – Gavin Duncan, InterVISTAS Consulting
Question and answer session moderated by Peter Mandle, InterVISTAS Consulting

The first 60 minutes of the webinar were for presentations and the final 30 minutes were reserved for audience questions.

Learning Objectives

At the end of this webinar, participants can:

Identify potential opportunities for reducing an airport’s carbon footprint
Leverage existing and new landside data sources to inform effective decision making

American Institute of Certified Planners Certification Maintenance Credits

This webinar was approved by the American Planning Association (APA) for 1.5 Certification Maintenance (CM) Credits. CM credits provide continuing education opportunities for AICP Certified Planners to continue their professional skills and knowledge. To receive CM credits, Certified Planners should visit the TRB event webpage on American Planning Association and register their participation. If you have problems reporting your CM credits or have general questions about the CM program, please contact the APA.

Continuing Education Units for Accredited Airport Executives

The American Association of Airport Executives (AAAE) provided 1 Continuing Education Units (CEU) to accredited airport executives who attended this webinar. Claim CEUs by visiting www.aaae.org/ceu. For questions about AAAE continuing education units, please contact accreditation@aaae.org.

Contact

TRB Webinar Program

trbwebinar@nas.edu

Disclaimer

It is essential to the National Academies mission of providing evidence-based advice that participants in any of our meetings or events avoid political or partisan statements or commentary and maintain a culture of mutual respect. The statements and presentations during our meetings or events are solely those of the individual participants and do not necessarily represent the views of other participants or the National Academy of Sciences, which is a non-partisan, tax exempt organization that includes under its Charter the National Academy of Engineering and National Academy of Medicine, and that operates the National Research Council.

Webinar

TRB Webinar: Enhancing the Airport Experience with Wayfinding

May 23, 2024

1:00 PM - 2:30 PM (ET)

Past

Materials

Presentation - TRB Webinar Enhancing the Airport Experience with Wayfinding

About

Modern technology is radically changing how travelers find their way to their destinations. Vehicle mounted navigation systems and smart phone applications are rapidly changing travelers’ level of comfort through the often-unfamiliar landscape and processes associated with large airport properties. TRB hosted a webinar on Thursday, May 23, 2024 from 1:00 PM to 2:30 PM Eastern that examined needed changes in the approach to wayfinding for both the ground access and terminal components of passenger processing at modern airports. Presenters examined the role of personal communication devices in reducing delay and potential anxiety.

This webinar was based on ACRP Report 25: Airport Passenger Terminal Planning and Design, ACRP Report 52: Wayfinding and Signing Guidelines for Airport Terminals and Landside, ACRP Report 40: Airport Curbside and Terminal Area Roadway Operations, and ACRP Research Report 177: Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities.

This webinar was sponsored by TRB’s Airport Cooperative Research Program.

The slides are linked in the meeting materials. View the recorded webinar below.

Webinar agenda and presenters

An overview of wayfinding: Techniques for enhancing landside and airside operations and experience – Gideon D’Arcangelo, ARUP
The evolution of airport terminal wayfinding technologies – Bonnie Powell, National Renewable Energy Lab
Wayfinding: Lessons learned and looking ahead – Michael Erhart, Apple Designs
Question and answer session moderated by I. Richmond Nettey, Kent State University

The first 60 minutes of the webinar were for presentations and the final 30 minutes were reserved for audience questions.

Learning Objectives

At the end of this webinar, participants can:

Enhance airport terminal and groundside operational performance through better passenger guidance and information techniques
Explore the potential to use modern personal communication devices to optimize flows and reduce passenger stress

American Institute of Certified Planners Certification Maintenance Credits

This webinar was approved by the American Planning Association (APA) for 1.5 Certification Maintenance (CM) Credits. CM credits provide continuing education opportunities for AICP Certified Planners to continue their professional skills and knowledge. To receive CM credits, Certified Planners should visit the TRB event webpage on American Planning Association and register their participation. If you have problems reporting your CM credits or have general questions about the CM program, please contact the APA.

Continuing Education Units for Accredited Airport Executives

The American Association of Airport Executives (AAAE) provided 1 Continuing Education Units (CEU) to accredited airport executives who attended this webinar. Claim CEUs by visiting www.aaae.org/ceu. For questions about AAAE continuing education units, please contact accreditation@aaae.org.

Contact

TRB Webinar Program

trbwebinar@nas.edu

Disclaimer

It is essential to the National Academies mission of providing evidence-based advice that participants in any of our meetings or events avoid political or partisan statements or commentary and maintain a culture of mutual respect. The statements and presentations during our meetings or events are solely those of the individual participants and do not necessarily represent the views of other participants or the National Academy of Sciences, which is a non-partisan, tax exempt organization that includes under its Charter the National Academy of Engineering and National Academy of Medicine, and that operates the National Research Council.

Webinar

TRB Webinar: Strategies to Respectfully Address Homelessness at Airports

April 30, 2024

3:00 PM - 4:30 PM (ET)

Past

Materials

Presentation - TRB Webinar Strategies to Respectfully Address Homelessness at Airports

About

People experiencing homelessness have been increasingly seeking shelter at airports due to a significant increase in homelessness and airports’ relative safety, transit accessibility, climate-controlled shelter, and access to food and amenities. TRB hosted a webinar on Tuesday, April 30, 2024 from 3:00 PM to 4:30 PM Eastern that explored effective strategies and recommended practices to foster collaboration between airports and local communities, ensuring the welfare of individuals experiencing homelessness while safeguarding the operational efficiency and security of airport operations. Presenters discussed a primer and strategic action plan for airport communities.

This webinar was based on ACRP Research Report 254: Strategies to Address Homelessness at Airports.

This webinar was sponsored by TRB’s Airport Cooperative Research Program.

The slides are linked in the meeting materials. View the recorded webinar below.

Webinar agenda and presenters

Overview of homelessness at airports – Samantha Batko, Urban Institute
Strategies to address – Wendy Reiter, Port of Seattle
Question and answer session moderated by Juliana Urrego, The Cadmus Group

The first 60 minutes of the webinar were for presentations and the final 30 minutes were reserved for audience questions.

Learning Objectives

At the end of this webinar, participants can:

Gain insights into the extent and nature of homelessness at airports, including factors contributing to this issue and its impacts on both individuals experiencing homelessness and airport operations
Use effective collaborative strategies and best practices that promote partnerships between airports, local communities, service providers, and advocacy groups to address homelessness in a comprehensive and humane manner

American Institute of Certified Planners Certification Maintenance Credits

This webinar was approved by the American Planning Association (APA) for 1.5 Certification Maintenance (CM) Credits. CM credits provide continuing education opportunities for AICP Certified Planners to continue their professional skills and knowledge. To receive CM credits, Certified Planners should visit the TRB event webpage on American Planning Association and register their participation. If you have problems reporting your CM credits or have general questions about the CM program, please contact the APA.

Continuing Education Units for Accredited Airport Executives

The American Association of Airport Executives (AAAE) provided 1 Continuing Education Units (CEU) to accredited airport executives who attended this webinar. Claim CEUs by visiting www.aaae.org/ceu. For questions about AAAE continuing education units, please contact accreditation@aaae.org.

Contact

TRB Webinar Program

TRBwebinar@nas.edu

Disclaimer

It is essential to the National Academies mission of providing evidence-based advice that participants in any of our meetings or events avoid political or partisan statements or commentary and maintain a culture of mutual respect. The statements and presentations during our meetings or events are solely those of the individual participants and do not necessarily represent the views of other participants or the National Academy of Sciences, which is a non-partisan, tax exempt organization that includes under its Charter the National Academy of Engineering and National Academy of Medicine, and that operates the National Research Council.

Webinar

TRB Webinar: Airport Lessons Learned from the COVID-19 Pandemic

April 16, 2024

1:00 PM - 2:30 PM (ET)

Past

Materials

Presentation - TRB Webinar Airport Lessons Learned from the COVID-19 Pandemic

About

Airports of all sizes faced challenges during the COVID-19 pandemic, heightened by the delicate balance between sustaining airport operations and public health and differing governance structures. TRB hosted a webinar on Tuesday, April 16, 2024 from 1:00 PM to 2:30 PM Eastern that shared lessons learned from airports’ experiences during the pandemic and the lasting effects they are still experiencing to help guide effective response and preparedness for future public health challenges.

This webinar was based on ACRP Research Report 253: Airport Lessons Learned from the COVID-19 Pandemic.

This webinar was sponsored by TRB’s Airport Cooperative Research Program.

The slides are linked in the meeting materials. View the recorded webinar below.

Webinar agenda and presenters

Airport perspective: Non-hub airport – Mark Bishop, Cherry Capital Airport
Airport perspective: Large hub airport – Bryan Benefiel, Hartsfield-Jackson Atlanta International Airport
Question and answer session moderated by John Wilhelmi, Eastern Research Group

The first 60 minutes of the webinar were for presentations and the final 30 minutes were reserved for audience questions.

Learning Objectives

At the end of this webinar, participants can:

Understand the key challenges and complexities airports faced during the COVID-19 pandemic, including implementing health protocols and accommodating social distancing
Gain insights from interviews with airport representatives to inform future preparedness strategies for managing communicable disease outbreaks

American Institute of Certified Planners Certification Maintenance Credits

This webinar was approved by the American Planning Association (APA) for 1.5 Certification Maintenance (CM) Credits. CM credits provide continuing education opportunities for AICP Certified Planners to continue their professional skills and knowledge. To receive CM credits, Certified Planners should visit the TRB event webpage on American Planning Association and register their participation. If you have problems reporting your CM credits or have general questions about the CM program, please contact the APA.

Continuing Education Units for Accredited Airport Executives

The American Association of Airport Executives (AAAE) provided 1 Continuing Education Units (CEU) to accredited airport executives who attended this webinar. Claim CEUs by visiting www.aaae.org/ceu. For questions about AAAE continuing education units, please contact accreditation@aaae.org.

Contact

TRB Webinar Program

TRBwebinar@nas.edu

Disclaimer

It is essential to the National Academies mission of providing evidence-based advice that participants in any of our meetings or events avoid political or partisan statements or commentary and maintain a culture of mutual respect. The statements and presentations during our meetings or events are solely those of the individual participants and do not necessarily represent the views of other participants or the National Academy of Sciences, which is a non-partisan, tax exempt organization that includes under its Charter the National Academy of Engineering and National Academy of Medicine, and that operates the National Research Council.

Webinar

TRB Webinar: PFAS Source Differentiation at Airports

March 21, 2024

1:00 PM - 2:30 PM (ET)

Past

Materials

Presentation - TRB Webinar PFAS Source Differentiation at Airports

About

Airports are facing increased regulatory pressure to address per- and polyfluoroalkyl substances (PFAS) on or near their facilities. To effectively manage this environmental challenge, it is imperative to identify the sources of PFAS. TRB hosted a webinar on Thursday, March 21, 2024 from 1:00 PM to 2:30 PM Eastern that provided guidance for airports facing pressure and technical hurdles addressing PFAS contamination. Presenters shared effective strategies for identifying the sources of PFAS contamination and its various impacts at airports.

This webinar was based on ACRP Research Report 255: PFAS Source Differentiation Guide for Airports.

This webinar was sponsored by TRB’s Airport Cooperative Research Program.

The slides are linked in the meeting materials. View the recorded webinar below.

Webinar agenda and presenters

Introduction and PFAS Airport Issues – Janet Andersen, GSI Environmental
Building Line-of-Evidence Approach – Dan Schneider, Terracon Consultants
Overview of Downloadable Screening Tool – Mat Knutson, Terracon Consultants
Question and answer session moderated by Zachary Puchacz, Mead & Hunt

The first 60 minutes of the webinar were for presentations and the final 30 minutes were reserved for audience questions.

Learning Objectives

At the end of this webinar, participants can:

Develop targeted mitigation and remediation strategies using best practices and techniques for differentiating between PFAS sources
Gain insight into the regulatory landscape and emerging technologies for PFAS detection and management, ensuring compliance with environmental standards and guidelines

American Institute of Certified Planners Certification Maintenance Credits

This webinar was approved by the American Planning Association (APA) for 1.5 Certification Maintenance (CM) Credits. CM credits provide continuing education opportunities for AICP Certified Planners to continue their professional skills and knowledge. To receive CM credits, Certified Planners should visit the TRB event webpage on American Planning Association and register their participation. If you have problems reporting your CM credits or have general questions about the CM program, please contact the APA.

Continuing Education Units for Accredited Airport Executives

The American Association of Airport Executives (AAAE) provided 1 Continuing Education Units (CEU) to accredited airport executives who attended this webinar. Claim CEUs by visiting www.aaae.org/ceu. For questions about AAAE continuing education units, please contact accreditation@aaae.org.

Contact

TRB Webinar Program

TRBwebinar@nas.edu

Disclaimer

It is essential to the National Academies mission of providing evidence-based advice that participants in any of our meetings or events avoid political or partisan statements or commentary and maintain a culture of mutual respect. The statements and presentations during our meetings or events are solely those of the individual participants and do not necessarily represent the views of other participants or the National Academy of Sciences, which is a non-partisan, tax exempt organization that includes under its Charter the National Academy of Engineering and National Academy of Medicine, and that operates the National Research Council.

Webinar

TRB Webinar: Transformations in Wireless Connectivity at Airports

March 11, 2024

1:00 PM - 2:30 PM (ET)

Past

Materials

Presentation - TRB Webinar Transformations in Wireless Connectivity at Airports

About

Airports are facing a pressing need to adapt to the growing demand for wireless connectivity, both in terms of implementing tools and providing connectivity. TRB hosted a webinar on Monday, March 11, 2024 from 1:00 PM to 2:30 PM Eastern that provided valuable insights into the evolving landscape of wireless technologies and their applications at airports. Presenters shared how airports can enhance passenger experiences, meet the rising need for high-speed connectivity, and optimize staff communications for a seamless travel environment.

This webinar was based on ACRP Research Report 242: Transformation in Wireless Connectivity: Guide to Prepare Airports.

This webinar was sponsored by TRB’s Airport Cooperative Research Program.

The slides are linked in the meeting materials. View the recorded webinar below.

Webinar agenda and presenters

Wireless transformations at airports – Antonio Correas, Skymantics, LLC
Airport connectivity and emerging wireless technologies – Gerard James Hayes, Wireless Research Center
Question and answer session moderated by Sergio Taleisnik, Skymantics, LLC

The first 60 minutes of the webinar were for presentations and the final 30 minutes were reserved for audience questions.

Learning Objectives

At the end of this webinar, participants can:

Understand the evolving landscape of wireless technologies and their applications in airports
Use best practices and strategies for addressing the increasing demands for high-speed connectivity services

American Institute of Certified Planners Certification Maintenance Credits

This webinar was approved by the American Planning Association (APA) for 1.5 Certification Maintenance (CM) Credits. CM credits provide continuing education opportunities for AICP Certified Planners to continue their professional skills and knowledge. To receive CM credits, Certified Planners should visit the TRB event webpage on American Planning Association and register their participation. If you have problems reporting your CM credits or have general questions about the CM program, please contact the APA.

Continuing Education Units for Accredited Airport Executives

The American Association of Airport Executives (AAAE) provided 1 Continuing Education Units (CEU) to accredited airport executives who attended this webinar. Claim CEUs by visiting www.aaae.org/ceu. For questions about AAAE continuing education units, please contact accreditation@aaae.org.

Contact

TRB Webinar Program

TRBwebinar@nas.edu

Disclaimer

It is essential to the National Academies mission of providing evidence-based advice that participants in any of our meetings or events avoid political or partisan statements or commentary and maintain a culture of mutual respect. The statements and presentations during our meetings or events are solely those of the individual participants and do not necessarily represent the views of other participants or the National Academy of Sciences, which is a non-partisan, tax exempt organization that includes under its Charter the National Academy of Engineering and National Academy of Medicine, and that operates the National Research Council.

Webinar

TRB Webinar: Planning for the Emergence of Urban Air Mobility at Aviation Facilities

February 28, 2024

1:00 PM - 2:30 PM (ET)

Past

Materials

TRB Webinar Planning for the Emergence of Urban Air Mobility at Aviation Facilities

About

Urban Air Mobility (UAM) is an emerging transportation approach that has the potential to significantly transform transportation systems. Understanding the impacts and opportunities of UAM for airports is crucial to proactively prepare for the integration of this technology, address challenges, and seize the benefits that UAM can offer. TRB hosted a webinar on Wednesday, February 28, 2024 from 1:00 PM to 2:30 PM Eastern that provided airport industry practitioners with a comprehensive understanding of the emerging UAM industry, potential impacts, and opportunities for airports. Presenters shared valuable insights and explore the benefits and considerations in implementing UAM services for safe and efficient operations.

This webinar was based on ACRP Research Report 243: Urban Air Mobility: An Airport Perspective and ACRP Research Report 236: Preparing Your Airport for Electric Aircraft and Hydrogen Technologies.

This webinar was sponsored by TRB’s Airport Cooperative Research Program.

The slides are linked in the meeting materials. View the recorded webinar below.

Webinar agenda and presenters

Overview of UAM – Gaël Le Bris, WSP
Implementing UAM at airports – Loup-Giang Nguyen, WSP
Question and answer session moderated by Api Appulingam, City of Philadelphia

The first 60 minutes of the webinar were for presentations and the final 30 minutes were reserved for audience questions.

Learning Objectives

At the end of this webinar, participants can:

Understand UAM and its implications for airports
Recognize the benefits and considerations of integrating UAM within an airport
Use best practices and strategies to adapt UAM and examine the considerations and challenges that need to be addressed before integration

American Institute of Certified Planners Certification Maintenance Credits

This webinar was approved by the American Planning Association (APA) for 1.5 Certification Maintenance (CM) Credits. CM credits provide continuing education opportunities for AICP Certified Planners to continue their professional skills and knowledge. To receive CM credits, Certified Planners should visit the TRB event webpage on American Planning Association and register their participation. If you have problems reporting your CM credits or have general questions about the CM program, please contact the APA.

Continuing Education Units for Accredited Airport Executives

The American Association of Airport Executives (AAAE) provided 1 Continuing Education Units (CEU) to accredited airport executives who attended this webinar. Claim CEUs by visiting www.aaae.org/ceu. For questions about AAAE continuing education units, please contact accreditation@aaae.org.

Contact

TRB Webinar Program

trbwebinar@nas.edu

Disclaimer

It is essential to the National Academies mission of providing evidence-based advice that participants in any of our meetings or events avoid political or partisan statements or commentary and maintain a culture of mutual respect. The statements and presentations during our meetings or events are solely those of the individual participants and do not necessarily represent the views of other participants or the National Academy of Sciences, which is a non-partisan, tax exempt organization that includes under its Charter the National Academy of Engineering and National Academy of Medicine, and that operates the National Research Council.

Webinar

TRB Webinar: Assessing Airport Programs for Travelers with Disabilities and Older Adults

February 7, 2024

12:00 PM - 1:30 PM (ET)

Past

Materials

Presentation - TRB Webinar Assessing Airport Programs for Travelers with Disabilities and Older Adults

About

To provide an inclusive and accessible travel experience for all, airports must consider the unique needs of travelers with functional limitations. TRB will host a webinar on Wednesday, February 7, 2024 from 12:00 PM to 1:30 PM Eastern that offered important insights and strategies to airports striving to create more inclusive and accessible experiences for travelers. Presenters shared valuable assessment tools, best practices, and proven methodologies aimed at helping airports enhance their programs and services for travelers facing mobility challenges due to age or disabilities.

This webinar was based on ACRP Research Report 239: Assessing Airport Programs for Travelers with Disabilities and Older Adults.

This webinar was sponsored by TRB’s Airport Cooperative Research Program.

The slides are linked in the meeting materials. View the recorded webinar below.

Webinar agenda and presenters

Accessibility at airports: Overview and research results – Patricia Ryan, IOS Partners
Airport perspective – Larry Rolon, Ontario International Airport
Question and answer session moderated by Katy O’Reilly, Open Doors Organization

The first 60 minutes of the webinar were for presentations and the final 30 minutes were reserved for audience questions.

Learning Objectives

At the end of this webinar, participants can:

Understand the key challenges and barriers faced by travelers with disabilities and older adults in airport environments and how these impact their journey experience
Gain insights into real-world examples of airports that have successfully improved their accessibility and services for travelers with disabilities and older adults

American Institute of Certified Planners Certification Maintenance Credits

This webinar was approved by the American Planning Association (APA) for 1.5 Certification Maintenance (CM) Credits. CM credits provide continuing education opportunities for AICP Certified Planners to continue their professional skills and knowledge. To receive CM credits, Certified Planners should visit the TRB event webpage on American Planning Association and register their participation. If you have problems reporting your CM credits or have general questions about the CM program, please contact the APA.

Continuing Education Units for Accredited Airport Executives

The American Association of Airport Executives (AAAE) provided 1 Continuing Education Units (CEU) to accredited airport executives who attended this webinar. Claim CEUs by visiting www.aaae.org/ceu. For questions about AAAE continuing education units, please contact accreditation@aaae.org.

Contact

TRB Webinar Program

TRBwebinar@nas.edu

Disclaimer

It is essential to the National Academies mission of providing evidence-based advice that participants in any of our meetings or events avoid political or partisan statements or commentary and maintain a culture of mutual respect. The statements and presentations during our meetings or events are solely those of the individual participants and do not necessarily represent the views of other participants or the National Academy of Sciences, which is a non-partisan, tax exempt organization that includes under its Charter the National Academy of Engineering and National Academy of Medicine, and that operates the National Research Council.

Webinar

TRB Webinar: Digital Tools to Enhance Customer Experience and Increase Airport Revenue

January 31, 2024

11:00 AM - 12:00 PM (ET)

Past

Materials

Presentation - TRB Webinar Digital Tools to Enhance Customer Experience and Increase Airport Revenue

About

Many airports struggle to meet funding needs through traditional sources. By harnessing the power of digital tools, airports can transform the passenger experience while unlocking revenue generating opportunities. TRB hosted a webinar on Wednesday, January 31, 2024 from 11:00 AM to 12:00 PM Eastern that explored the future of airport management in the digital age and how to leverage digital marketing tactics for increased financial success.

This webinar was based on ACRP Research Report 251: Digital Marketing to Enhance Customer Experience and Increase Airport Revenue.

This webinar was sponsored by TRB’s Airport Cooperative Research Program.

The slides are linked in the meeting materials. View the recorded webinar below.

Webinar agenda and presenters

Overview and research results – Zoe Lindemuth, The Meehan Aviation Group
Digital marketing for airport revenue – Elizabeth Jaedicke, Jaedicke Consulting
Question and answer session moderated by Sonjia Murray, The Meehan Aviation Group

The first 35 minutes of the webinar were for presentations and the final 25 minutes were reserved for audience questions.

Learning Objectives

At the end of this webinar, participants can:

Employ digital marketing strategies to improve customer experience and drive increased airport revenue
Understand select airport approaches to digital marketing

American Institute of Certified Planners Certification Maintenance Credits

This webinar was approved by the American Planning Association (APA) for 1.5 Certification Maintenance (CM) Credits. CM credits provide continuing education opportunities for AICP Certified Planners to continue their professional skills and knowledge. To receive CM credits, Certified Planners should visit the TRB event webpage on American Planning Association and register their participation. If you have problems reporting your CM credits or have general questions about the CM program, please contact the APA.

Continuing Education Units for Accredited Airport Executives

The American Association of Airport Executives (AAAE) provided 1 Continuing Education Units (CEU) to accredited airport executives who attended this webinar. Claim CEUs by visiting www.aaae.org/ceu. For questions about AAAE continuing education units, please contact accreditation@aaae.org.

Contact

TRB Webinar Program

TRBwebinar@nas.edu

Disclaimer

It is essential to the National Academies mission of providing evidence-based advice that participants in any of our meetings or events avoid political or partisan statements or commentary and maintain a culture of mutual respect. The statements and presentations during our meetings or events are solely those of the individual participants and do not necessarily represent the views of other participants or the National Academy of Sciences, which is a non-partisan, tax exempt organization that includes under its Charter the National Academy of Engineering and National Academy of Medicine, and that operates the National Research Council.

Webinar

TRB Webinar: Airfield Design Principles and Unmanned Aircraft Systems

November 9, 2023

12:00 PM - 1:30 PM (ET)

Past

Materials

Presentation - TRB Webinar Airfield Design Principles and Unmanned Aircraft Systems

About

To improve safety, efficiency, and operational effectiveness, standardized apron and ramp markings at airports are needed across the United States. Additionally, as unmanned aircraft systems (UAS) continue to advance and find diverse applications, airports must stay informed about infrastructure requirements and prepare for the future of aviation. TRB hosted a webinar on Thursday, November 9, 2023 from 12:00 PM to 1:30 PM Eastern that explored the landscape of apron and ramp markings at U.S. airports, highlighting the unique practices developed in collaboration with stakeholders to meet operational needs. This webinar also dove into UAS technology, discussing airfield design issues, considerations, and challenges.

This webinar was based on ACRP Synthesis 122: Airfield Apron and Ramp Surface Markings and ACRP Research Report 238: Airfield Design for Large Unmanned Aircraft Systems—A Guide.

This webinar was sponsored by TRB’s Airport Cooperative Research Program.

The slides are linked in the meeting materials. View the recorded webinar below.

Webinar agenda and presenters

Airfield apron and ramp surface markings – Nathan Polsgrove, Garver, LLC
Airfield design for large UAS – Thomas Mackie, Woolpert
Question and answer session moderated by Matthew Koss, Garver, LLC

The first 60 minutes of the webinar were for presentations and the final 30 minutes were reserved for audience questions.

Learning Objectives

At the end of this webinar, participants can:

Articulate the variations in apron and ramp markings at U.S. airports, including the collaborative practices developed with stakeholders
Explore the fundamentals of large UAS and their airfield infrastructure requirements for airport operations

American Institute of Certified Planners Certification Maintenance Credits

This webinar was approved by the American Planning Association (APA) for 1.5 Certification Maintenance (CM) Credits. CM credits provide continuing education opportunities for AICP Certified Planners to continue their professional skills and knowledge. To receive CM credits, Certified Planners should visit the TRB event webpage on American Planning Association and register their participation. If you have problems reporting your CM credits or have general questions about the CM program, please contact the APA.

Continuing Education Units for Accredited Airport Executives

The American Association of Airport Executives (AAAE) provided 1 Continuing Education Units (CEU) to accredited airport executives who attended this webinar. Claim CEUs by visiting www.aaae.org/ceu. For questions about AAAE continuing education units, please contact accreditation@aaae.org.

Contact

TRB Webinar Program

TRBwebinar@nas.edu

Disclaimer

It is essential to the National Academies mission of providing evidence-based advice that participants in any of our meetings or events avoid political or partisan statements or commentary and maintain a culture of mutual respect. The statements and presentations during our meetings or events are solely those of the individual participants and do not necessarily represent the views of other participants or the National Academy of Sciences, which is a non-partisan, tax exempt organization that includes under its Charter the National Academy of Engineering and National Academy of Medicine, and that operates the National Research Council.

Webinar

TRB Webinar: Developing Airport Programs to Combat Human Trafficking

October 25, 2023

11:00 AM - 12:30 PM (ET)

Past

Materials

Presentation - TRB Webinar Developing Airport Programs to Combat Human Trafficking

About

Human traffickers often use local, state, and national infrastructure and transportation systems, including all types of airports, to undertake these activities. Trafficking is often difficult to detect, and responding to potential instances of trafficking in an airport setting remains challenging. TRB hosted a webinar on Wednesday, October 25, 2023 from 11:00 AM to 12:30 PM Eastern that presented guidance and key information that airport staff and other personnel may use to develop a process to identify and respond to possible human trafficking activity at their facilities. Presenters explored a comprehensive, yet scalable, process to help airports take action when identifying possible human trafficking activity in a sensitive, victim-centered manor and provided an overview of tools to establish or expand human trafficking prevention programs.

This webinar is based on ACRP Research Report 249: Developing an Airport Program to Address Human Trafficking: A Guide.

This webinar was sponsored by TRB’s Airport Cooperative Research Program.

The slides are linked in the meeting materials. View the recorded webinar below.

Webinar agenda and presenters

Human trafficking at airports – Hanni Stoklosa, HEAL Trafficking
Overview of the report – Damon Fordham, High Street Consulting
Piloting the guidebook – Desiree Curtis, Port San Antonio
Question and answer session moderated by Damon Fordham, High Street Consulting

The first 60 minutes of the webinar were for presentations and the final 30 minutes were reserved for audience questions.

Learning Objectives

At the end of this webinar, participants cab:

Understand the specific challenges of detecting and responding to human trafficking at airports
Gain insight into survivors’ perspectives and potential indicators of trafficking activity
Establish or expand an airport human trafficking program

American Institute of Certified Planners Certification Maintenance Credits

This webinar was approved by the American Planning Association (APA) for 1.5 Certification Maintenance (CM) Credits. CM credits provide continuing education opportunities for AICP Certified Planners to continue their professional skills and knowledge. To receive CM credits, Certified Planners should visit the TRB event webpage on American Planning Association and register their participation. If you have problems reporting your CM credits or have general questions about the CM program, please contact the APA.

Continuing Education Units for Accredited Airport Executives

The American Association of Airport Executives (AAAE) provided 1 Continuing Education Units (CEU) to accredited airport executives who attended this webinar. Claim CEUs by visiting www.aaae.org/ceu. For questions about AAAE continuing education units, please contact accreditation@aaae.org.

Continuing Legal Education Credits

TRB offered 1.25 CLE credits for this webinar. TRB did not seek approval for this webinar from the state board. Registered webinar attendees who signed in and viewed the entire webinar received a link to a certificate that they can fill out and provide to the appropriate MCLE Board(s) or Commission(s) within 30 days of activity.

Contact

TRB Webinar Program

TRBwebinar@nas.edu

Disclaimer

It is essential to the National Academies mission of providing evidence-based advice that participants in any of our meetings or events avoid political or partisan statements or commentary and maintain a culture of mutual respect. The statements and presentations during our meetings or events are solely those of the individual participants and do not necessarily represent the views of other participants or the National Academy of Sciences, which is a non-partisan, tax exempt organization that includes under its Charter the National Academy of Engineering and National Academy of Medicine, and that operates the National Research Council.

Webinar

TRB Webinar: Airport Insurance Requirements

October 23, 2023

1:00 PM - 2:30 PM (ET)

Past

Materials

Presentation - TRB Webinar Airport Insurance Requirements

About

Airport insurance programs can be complex with types of coverage, limits, retention amounts, and legal and contractual issues. TRB hosted a webinar on Monday, October 23, 2023 from 1:00 PM to 2:30 PM Eastern that provided valuable insights and best practices for airport risk management personnel in developing an airport insurance program. Presenters shared ways to develop a robust insurance program ensuring compliance and protecting airports from financial liabilities.

This webinar is based on ACRP Research Report 248: Airport Insurance Requirements.

This webinar was sponsored by TRB’s Airport Cooperative Research Program.

The slides are linked in the meeting materials. View the recorded webinar below.

Webinar agenda and presenters

Developing an airport insurance program; best practices – Olivia Raese, Albert Risk Management Consultants
Survey findings – Cathy Wells, Albert Risk Management Consultants
Question and answer session moderated by Anita Cobb, Mead & Hunt

The first 60 minutes of the webinar were for presentations and the final 30 minutes were reserved for audience questions.

Learning Objectives

At the end of this webinar, participants can:

Understand key components of an airport insurance program and the various elements involved in developing an effective program
Use best practices and recommended approaches for managing insurance requirements and contracts

American Institute of Certified Planners Certification Maintenance Credits

This webinar was approved by the American Planning Association (APA) for 1.5 Certification Maintenance (CM) Credits. CM credits provide continuing education opportunities for AICP Certified Planners to continue their professional skills and knowledge. To receive CM credits, Certified Planners should visit the TRB event webpage on American Planning Association and register their participation. If you have problems reporting your CM credits or have general questions about the CM program, please contact the APA.

Continuing Education Units for Accredited Airport Executives

The American Association of Airport Executives (AAAE) provided 1 Continuing Education Units (CEU) to accredited airport executives who attended this webinar. Claim CEUs by visiting www.aaae.org/ceu. For questions about AAAE continuing education units, please contact accreditation@aaae.org.

Contact

TRB Webinar Program

TRBwebinar@nas.edu

Disclaimer

It is essential to the National Academies mission of providing evidence-based advice that participants in any of our meetings or events avoid political or partisan statements or commentary and maintain a culture of mutual respect. The statements and presentations during our meetings or events are solely those of the individual participants and do not necessarily represent the views of other participants or the National Academy of Sciences, which is a non-partisan, tax exempt organization that includes under its Charter the National Academy of Engineering and National Academy of Medicine, and that operates the National Research Council.

Webinar

TRB Webinar: Systematic Inequality in the Airport Industry—Exploring the Racial Divide

September 27, 2023

2:00 PM - 3:30 PM (ET)

Past

Materials

Presentation - TRB Webinar Systemic Inequality in the Airport Industry—Exploring the Racial Divide

About

In 2022, TRB’s Airport Cooperative Research Program (ACRP) hosted a two-day event to expand participants’ understanding of the challenges posed by systemic racism in the aviation industry, why it matters, actions we can collectively take to create solutions, and future research ideas for ACRP on this subject. TRB hosted a webinar on Wednesday, September 27, 2023 from 2:00 PM to 3:30 PM Eastern that served as a follow-on to this event, providing participants with the opportunity to hear key takeaways and insights from some of the speakers.

This webinar was based on ACRP Insight Event: Systemic Inequalities in the Airport Industry: Exploring the Racial Divide held April 12-13, 2022.

This webinar was sponsored by TRB’s Airport Cooperative Research Program.

The slides are linked in the meeting materials. View the recorded webinar below.

Webinar agenda and presenters

Economic impacts of systemic inequality – Breann Preston, Port of Portland
Perspectives on inequality – Eboni Wimbush, AMAC
Perspectives on inequality – Yvette Rose, Cargo Airline Association
Question and answer session moderated by Amber Woodburn McNair, Ohio State University

The first 60 minutes of the webinar were for presentations and the final 30 minutes were reserved for audience questions.

Learning Objectives

At the end of this webinar, participants can:

Develop a shared understanding of systemic inequality and explore the economic, social, moral, and risk impacts of racism in aviation industry
Takeaway key insights from the ACRP event
Use strategies to collectively transform the aviation industry into one that is more equal and inclusive

American Institute of Certified Planners Certification Maintenance Credits

This webinar was approved by the American Planning Association (APA) for 1.5 Certification Maintenance (CM) Credits. CM credits provide continuing education opportunities for AICP Certified Planners to continue their professional skills and knowledge. To receive CM credits, Certified Planners should visit the TRB event webpage on American Planning Association and register their participation. If you have problems reporting your CM credits or have general questions about the CM program, please contact the APA.

Continuing Education Units for Accredited Airport Executives

The American Association of Airport Executives (AAAE) provided 1 Continuing Education Units (CEU) to accredited airport executives who attended this webinar. Claim CEUs by visiting www.aaae.org/ceu. For questions about AAAE continuing education units, please contact accreditation@aaae.org.

Contact

TRB Webinar Program

TRBwebinar@nas.edu

Disclaimer

It is essential to the National Academies mission of providing evidence-based advice that participants in any of our meetings or events avoid political or partisan statements or commentary and maintain a culture of mutual respect. The statements and presentations during our meetings or events are solely those of the individual participants and do not necessarily represent the views of other participants or the National Academy of Sciences, which is a non-partisan, tax exempt organization that includes under its Charter the National Academy of Engineering and National Academy of Medicine, and that operates the National Research Council.

Log In

Sign in to access your saved publications, downloads, and email preferences.

Former MyNAP users: You'll need to reset your password on your first login to MyAcademies. Click "Forgot password" below to receive a reset link via email. Having trouble? Visit our FAQ page to contact support.

Members of the National Academy of Sciences, National Academy of Engineering, or National Academy of Medicine should log in through their respective Academy portals.

Email (required)
Password (required)

Don't have an account?

Register

Email (required)
New password (required)
Retype password (required) Password must be at least 8 characters
I accept the terms of use
terms of use

Thank You

Thank you for creating a MyAcademies account!

Enjoy free access to thousands of National Academies' publications, a 10% discount off every purchase, and build your personal library.

Forgot Password

Enter the email address for your MyAcademies (formerly MyNAP) account to receive password reset instructions.

Reset Requested

We sent password reset instructions to your email . Follow the link in that email to create a new password. Didn't receive it? Check your spam folder or contact us for assistance.

Reset Password

New password (required)
Retype password (required) Password must be at least 8 characters

Reset Password

Your password has been reset.

Log In

Verify email

Verify Your Email Address

We sent a verification link to your email. Please check your inbox (and spam folder) and follow the link to verify your email address. If you did not receive the email, you can request a new verification link below

Subscribe

First Name
Last Name
Email (required)
I agree to receive emails from the National Academies (required)

We respect your privacy and will never share your information.

My Academies

Airport Cooperative Research Program

TRB Webinar: The Evolution of Knowledge Management at Airports

TRB Webinar: New Corporate Environmental Standards Impacts on Airports

TRB Webinar: Improving Airport Operations and Sustainability via Landside Vehicles

TRB Webinar: Enhancing the Airport Experience with Wayfinding

TRB Webinar: Strategies to Respectfully Address Homelessness at Airports

TRB Webinar: Airport Lessons Learned from the COVID-19 Pandemic

TRB Webinar: PFAS Source Differentiation at Airports

TRB Webinar: Transformations in Wireless Connectivity at Airports

TRB Webinar: Planning for the Emergence of Urban Air Mobility at Aviation Facilities

TRB Webinar: Assessing Airport Programs for Travelers with Disabilities and Older Adults

TRB Webinar: Digital Tools to Enhance Customer Experience and Increase Airport Revenue

TRB Webinar: Airfield Design Principles and Unmanned Aircraft Systems

TRB Webinar: Developing Airport Programs to Combat Human Trafficking

TRB Webinar: Airport Insurance Requirements

TRB Webinar: Systematic Inequality in the Airport Industry—Exploring the Racial Divide