Facilitating State Health Exchange Communication Through the Use of Health Literate Practices: Workshop Summary (2012)
Chapter: Appendix A: Workshop Agenda
| 9:00-9:10 |
Welcome and Overview George Isham, Chair, IOM Roundtable on Health Literacy |
| 9:10-10:15 | State Health Insurance Exchanges—Overview |
| 9:10-9:30 |
ACA: Creating state insurance exchanges Alice Weiss Deputy Director for Maximizing Enrollment for Kids National Academy for State Health Policy |
| 9:30-9:50 |
Lessons learned from currently operating health exchanges Sabrina Corlette Research Professor Health Policy Institute Georgetown University |
| 9:50-10:15 | Discussion |
| 10:15-10:30 | BREAK |
| 10:30-11:45 | State Insurance Exchanges Impact on Consumers |
| 10:30-10:50 |
How do consumers understand health insurance concepts, or do they? Lynn Quincy Senior Health Policy Analyst Consumers Union |
| 10:50-11:10 |
The challenge of health insurance language Yolanda Partida Director, National Program Office Hablamos Juntos |
| 11:10-11:45 | Discussion |
| 11:45-1:00 | LUNCH |
| 1:00-2:15 |
Health Literacy Relevance to Health Insurance Exchanges |
| 1:00-1:20 |
Why is health literacy relevant to health insurance reform, generally? Frank Funderburk Director, Division of Research Center for Medicare and Medicaid Services |
| 1:20-1:40 |
Facilitating correct choices through health literacy interventions Rima Rudd Department of Society, Human Development and Health Harvard School of Public Health |
| 1:40-2:15 | Discussion |
| 2:15-2:30 | BREAK |
| 2:30-3:30 |
Current Best Practices in Developing Materials and Communicating with Consumers |
| 2:30-2:50 |
Lessons learned from SHIP on individual counseling Marilyn Maultsby Director, Division of SHIP Relations Center for Medicare and Medicaid Services |
| 2:50-3:10 |
Health Plans and Health Literacy: Laying the Foundation and Beyond Susan Pisano Director of Communications America’s Health Insurance Plans |
| 3:10-3:45 | Discussion |
| 3:45-4:15 |
Summing Up: Lessons Learned Panelists and roundtable members |
| 4:15-5:00 | Discussion |
| 5:00 | ADJOURN |
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