Suggested Citation: "Front Matter." Institute of Medicine. 2013. Crisis Standards of Care: A Toolkit for Indicators and Triggers. Washington, DC: The National Academies Press. doi: 10.17226/18338.

THE NATIONAL ACADEMIES PRESS     500 Fifth Street, NW     Washington, DC 20001

NOTICE: The project that is the subject of this report was approved by the Governing Board of the National Research Council, whose members are drawn from the councils of the National Academy of Sciences, the National Academy of Engineering, and the Institute of Medicine. The members of the committee responsible for the report were chosen for their special competences and with regard for appropriate balance.

This study was supported by Contract No. HHSP23337003T between the National Academy of Sciences and the Department of Health and Human Services and Contract No. DTNH22-10-H-00287 between the National Academy of Sciences and the Department of Transportation’s National Highway Traffic Safety Administration. Any opinions, findings, conclusions, or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the views of the organizations or agencies that provided support for the project.

International Standard Book Number-13: 978-0-309-28552-0
International Standard Book Number-10: 0-309-28552-6

Additional copies of this report are available for sale from the National Academies Press, 500 Fifth Street, NW, Keck 360, Washington, DC 20001; (800) 624-6242 or (202) 334-3313; http://www.nap.edu.

For more information about the Institute of Medicine, visit the IOM home page at: www.iom.edu.

Copyright 2013 by the National Academy of Sciences. All rights reserved.

Printed in the United States of America

The serpent has been a symbol of long life, healing, and knowledge among almost all cultures and religions since the beginning of recorded history. The serpent adopted as a logotype by the Institute of Medicine is a relief carving from ancient Greece, now held by the Staatliche Museen in Berlin.

Suggested citation: IOM (Institute of Medicine). 2013. Crisis standards of care: A toolkit for indicators and triggers. Washington, DC: The National Academies Press.

Suggested Citation: "Front Matter." Institute of Medicine. 2013. Crisis Standards of Care: A Toolkit for Indicators and Triggers. Washington, DC: The National Academies Press. doi: 10.17226/18338.
Suggested Citation: "Front Matter." Institute of Medicine. 2013. Crisis Standards of Care: A Toolkit for Indicators and Triggers. Washington, DC: The National Academies Press. doi: 10.17226/18338.

THE NATIONAL ACADEMIES

Advisers to the Nation on Science, Engineering, and Medicine

The National Academy of Sciences is a private, nonprofit, self-perpetuating society of distinguished scholars engaged in scientific and engineering research, dedicated to the furtherance of science and technology and to their use for the general welfare. Upon the authority of the charter granted to it by the Congress in 1863, the Academy has a mandate that requires it to advise the federal government on scientific and technical matters. Dr. Ralph J. Cicerone is president of the National Academy of Sciences.

The National Academy of Engineering was established in 1964, under the charter of the National Academy of Sciences, as a parallel organization of outstanding engineers. It is autonomous in its administration and in the selection of its members, sharing with the National Academy of Sciences the responsibility for advising the federal government. The National Academy of Engineering also sponsors engineering programs aimed at meeting national needs, encourages education and research, and recognizes the superior achievements of engineers. Dr. C. D. Mote, Jr., is president of the National Academy of Engineering.

The Institute of Medicine was established in 1970 by the National Academy of Sciences to secure the services of eminent members of appropriate professions in the examination of policy matters pertaining to the health of the public. The Institute acts under the responsibility given to the National Academy of Sciences by its congressional charter to be an adviser to the federal government and, upon its own initiative, to identify issues of medical care, research, and education. Dr. Harvey V. Fineberg is president of the Institute of Medicine.

The National Research Council was organized by the National Academy of Sciences in 1916 to associate the broad community of science and technology with the Academy’s purposes of furthering knowledge and advising the federal government. Functioning in accordance with general policies determined by the Academy, the Council has become the principal operating agency of both the National Academy of Sciences and the National Academy of Engineering in providing services to the government, the public, and the scientific and engineering communities. The Council is administered jointly by both Academies and the Institute of Medicine. Dr. Ralph J. Cicerone and Dr. C. D. Mote, Jr., are chair and vice chair, respectively, of the National Research Council.

www.national-academies.org

Suggested Citation: "Front Matter." Institute of Medicine. 2013. Crisis Standards of Care: A Toolkit for Indicators and Triggers. Washington, DC: The National Academies Press. doi: 10.17226/18338.
Suggested Citation: "Front Matter." Institute of Medicine. 2013. Crisis Standards of Care: A Toolkit for Indicators and Triggers. Washington, DC: The National Academies Press. doi: 10.17226/18338.

Reviewers

This report has been reviewed in draft form by individuals chosen for their diverse perspectives and technical expertise, in accordance with procedures approved by the National Research Council’s Report Review Committee. The purpose of this independent review is to provide candid and critical comments that will assist the institution in making its published report as sound as possible and to ensure that the report meets institutional standards for objectivity, evidence, and responsiveness to the study charge. The review comments and draft manuscript remain confidential to protect the integrity of the deliberative process. We wish to thank the following individuals for their review of this report:

Hany Abdelaal, VNSNY CHOICE Health Plans
Knox Andress, Louisiana Poison Center
Tracy Buchman, HSS, Inc.
Barbara B. Citarella, RBC Limited
Peggy Connorton, American Health Care Association
Nancy W. Dickey, Texas A&M Health Science Center
Chris Kelenske, Michigan State Police
Arthur L. Kellermann, RAND Corporation
Danita Koehler, Governor’s Alaska Council on Emergency Medical Services
Deborah Levy, Centers for Disease Control and Prevention
Onora Lien, Northwest Healthcare Response Network
Suzet McKinney, Chicago Department of Public Health
Ann Norwood, Center for Biosecurity of UPMC
Sarah Park, Hawaii Department of Health
Nels Sanddal, American College of Surgeons
Leslee Stein-Spencer, National Association of State EMS Officials

Although the reviewers listed above have provided many constructive comments and suggestions, they were not asked to endorse the conclusions or recommendations nor did they see the final draft of the report

Suggested Citation: "Front Matter." Institute of Medicine. 2013. Crisis Standards of Care: A Toolkit for Indicators and Triggers. Washington, DC: The National Academies Press. doi: 10.17226/18338.

User Guide

This report focuses on indicators (measurements or predictors of change in demand for health care services or availability of resources) and triggers (decision points about adaptations to health care service delivery) that guide operational decision making about providing care during public health and medical emergencies and disasters. It includes a discussion toolkit designed to facilitate discussions about indicators and triggers within and across health care organizations, health care coalitions, emergency response agencies, and jurisdictions. This report builds on previous Institute of Medicine reports on crisis standards of care, including Guidance for Establishing Crisis Standards of Care for Use in Disaster Situations (2009) and Crisis Standards of Care: A Systems Framework for Catastrophic Disaster Response (2012).

The report is divided into two parts; it is possible to start with either part, depending on the reader’s goals:

To review background information about crisis standards of care and explore concepts related toindicators and triggers, start by reading Chapters 1 and 2.

To jump directly into the discussion toolkit, start with Chapter 3, which provides the introduction to the toolkit and material relevant to the entire emergency response system. Then proceed to the chapter corresponding to the component of the emergency response system of greatest interest: emergency management (Chapter 4), public health (Chapter 5), behavioral health (Chapter 6), emergency medical services (Chapter 7), hospital and acute care (Chapter 8), and out-of-hospital care (Chapter 9). Because integrated planning across the emergency response system is critical for a coordinated response, it is important to read the toolkit introduction (Chapter 3) as well as the discipline-specific chapters.

Suggested Citation: "Front Matter." Institute of Medicine. 2013. Crisis Standards of Care: A Toolkit for Indicators and Triggers. Washington, DC: The National Academies Press. doi: 10.17226/18338.
Suggested Citation: "Front Matter." Institute of Medicine. 2013. Crisis Standards of Care: A Toolkit for Indicators and Triggers. Washington, DC: The National Academies Press. doi: 10.17226/18338.

Acronyms

ALSadvanced life support
ASPRAssistant Secretary for Preparedness and Response
BARDABiomedical Advanced Research and Development Authority
BHbehavioral health
BLSbasic life support
CDCCenters for Disease Control and Prevention
COPCommon Operating Picture
CSCcrisis standards of care
DHSDepartment of Homeland Security
DMATDisaster Medical Assistance Team
DMORTDisaster Mortuary Operational Response Team
DMRUDisaster Medical Response Unit
DoDDepartment of Defense
EAPemployee assistance program
EDemergency department
EMACEmergency Management Assistance Compact
EMSemergency medical services
EOCemergency operations center
ESAR-VHPEmergency System for Advance Registration of Volunteer Health Professionals
ESFEmergency Support Function
FEMAFederal Emergency Management Agency
FQHCfederally qualified health center
GFTGoogle Flu Trends
Suggested Citation: "Front Matter." Institute of Medicine. 2013. Crisis Standards of Care: A Toolkit for Indicators and Triggers. Washington, DC: The National Academies Press. doi: 10.17226/18338.
Suggested Citation: "Front Matter." Institute of Medicine. 2013. Crisis Standards of Care: A Toolkit for Indicators and Triggers. Washington, DC: The National Academies Press. doi: 10.17226/18338.
Page R1
Suggested Citation: "Front Matter." Institute of Medicine. 2013. Crisis Standards of Care: A Toolkit for Indicators and Triggers. Washington, DC: The National Academies Press. doi: 10.17226/18338.
Page R2
Suggested Citation: "Front Matter." Institute of Medicine. 2013. Crisis Standards of Care: A Toolkit for Indicators and Triggers. Washington, DC: The National Academies Press. doi: 10.17226/18338.
Page R3
Suggested Citation: "Front Matter." Institute of Medicine. 2013. Crisis Standards of Care: A Toolkit for Indicators and Triggers. Washington, DC: The National Academies Press. doi: 10.17226/18338.
Page R4
Suggested Citation: "Front Matter." Institute of Medicine. 2013. Crisis Standards of Care: A Toolkit for Indicators and Triggers. Washington, DC: The National Academies Press. doi: 10.17226/18338.
Page R5
Suggested Citation: "Front Matter." Institute of Medicine. 2013. Crisis Standards of Care: A Toolkit for Indicators and Triggers. Washington, DC: The National Academies Press. doi: 10.17226/18338.
Page R6
Suggested Citation: "Front Matter." Institute of Medicine. 2013. Crisis Standards of Care: A Toolkit for Indicators and Triggers. Washington, DC: The National Academies Press. doi: 10.17226/18338.
Page R7
Suggested Citation: "Front Matter." Institute of Medicine. 2013. Crisis Standards of Care: A Toolkit for Indicators and Triggers. Washington, DC: The National Academies Press. doi: 10.17226/18338.
Page R8
Suggested Citation: "Front Matter." Institute of Medicine. 2013. Crisis Standards of Care: A Toolkit for Indicators and Triggers. Washington, DC: The National Academies Press. doi: 10.17226/18338.
Page R9
Suggested Citation: "Front Matter." Institute of Medicine. 2013. Crisis Standards of Care: A Toolkit for Indicators and Triggers. Washington, DC: The National Academies Press. doi: 10.17226/18338.
Page R10
Suggested Citation: "Front Matter." Institute of Medicine. 2013. Crisis Standards of Care: A Toolkit for Indicators and Triggers. Washington, DC: The National Academies Press. doi: 10.17226/18338.
Page R11
Suggested Citation: "Front Matter." Institute of Medicine. 2013. Crisis Standards of Care: A Toolkit for Indicators and Triggers. Washington, DC: The National Academies Press. doi: 10.17226/18338.
Page R12
Suggested Citation: "Front Matter." Institute of Medicine. 2013. Crisis Standards of Care: A Toolkit for Indicators and Triggers. Washington, DC: The National Academies Press. doi: 10.17226/18338.
Page R13
Suggested Citation: "Front Matter." Institute of Medicine. 2013. Crisis Standards of Care: A Toolkit for Indicators and Triggers. Washington, DC: The National Academies Press. doi: 10.17226/18338.
Page R14
Suggested Citation: "Front Matter." Institute of Medicine. 2013. Crisis Standards of Care: A Toolkit for Indicators and Triggers. Washington, DC: The National Academies Press. doi: 10.17226/18338.
Page R15
Suggested Citation: "Front Matter." Institute of Medicine. 2013. Crisis Standards of Care: A Toolkit for Indicators and Triggers. Washington, DC: The National Academies Press. doi: 10.17226/18338.
Page R16
Next Chapter: Summary
Subscribe to Emails from the National Academies
Stay up to date on activities, publications, and events by subscribing to email updates.