Improving Intelligibility of Airport Terminal Public Address Systems
2017

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TRB's Airport Cooperative Research Program (ACRP) Research Report 175: Improving Intelligibility of Airport Terminal Public Address Systems provides design guidelines to improve public address systems for all types and sizes of airport terminal environments. The guidelines include a summary of data on public address systems, terminal finishes and background noise levels in a variety of airport terminals, identification of acoustical shortcomings, and the results of impacts on existing public address systems. The report provides options for enhancing intelligibility in existing airport terminals as well as ensuring intelligibility in new terminal designs.

Publication information

158 pages · 8.5 x 11 · paperback
ISBN Paperback: 0-309-44643-0
ISBN Ebook: 0-309-46324-6
DOI: https://doi.org/10.17226/24839

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National Academies of Sciences, Engineering, and Medicine. 2017. Improving Intelligibility of Airport Terminal Public Address Systems. Washington, DC: The National Academies Press.

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Front Matter i-x
Summary 1-1
Chapter 1 - Introduction 2-6
Chapter 2 - Industry and Passenger Perspectives 7-17
Chapter 3 - Speech Intelligibility 18-27
Chapter 4 - Physical Factors Affecting PA Intelligibility 28-39
Chapter 5 - Human Factors Affecting PA System Intelligibility 40-54
Chapter 6 - Architectural Design 55-69
Chapter 7 - Public Address System Design 70-88
Chapter 8 - Construction Phase 89-92
Chapter 9 - Commissioning Public Address Systems 93-99
Chapter 10 - Public Address System Announcements 100-102
Chapter 11 - Operation and Maintenance of the PA System 103-104
Chapter 12 - Decision Tools and Examples 105-124
Chapter 13 - Future Research 125-125
References and Bibliography 126-127
Appendix A - Annotated Bibliography 128-138
Appendix B - Pilot Passenger Survey Questions and Results Summary 139-142
Appendix C - Abbreviations, Acronyms, and Initialisms 143-144
Appendix D - Glossary 145-147
Appendix E - Examples of Acoustical Material Properties 148-148
Appendix F - PA System Glossary 149-150
Appendix G - Sample PA System Specification Relevant to Speech 151-154
Appendix H - Sample Design Criteria Elements Relevant to Speech Intelligibility 155-156
Appendix I - Summary of Field Measurement Results 157-160

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Improving Intelligibility of Airport Terminal Public Address Systems (2017)

Chapter: Chapter 11 - Operation and Maintenance of the PA System

Publication information

Suggested citation

My Academies

Improving Intelligibility of Airport Terminal Public Address Systems (2017)

Chapter: Chapter 11 - Operation and Maintenance of the PA System