Tools for a Sustainable Transit Agency (2018)

Chapter: Chapter 2 - User-Centered Design Process

Previous Chapter: Chapter 1 - Introduction
Suggested Citation: "Chapter 2 - User-Centered Design Process." National Academies of Sciences, Engineering, and Medicine. 2018. Tools for a Sustainable Transit Agency. Washington, DC: The National Academies Press. doi: 10.17226/25042.
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Suggested Citation: "Chapter 2 - User-Centered Design Process." National Academies of Sciences, Engineering, and Medicine. 2018. Tools for a Sustainable Transit Agency. Washington, DC: The National Academies Press. doi: 10.17226/25042.
Page 6
Suggested Citation: "Chapter 2 - User-Centered Design Process." National Academies of Sciences, Engineering, and Medicine. 2018. Tools for a Sustainable Transit Agency. Washington, DC: The National Academies Press. doi: 10.17226/25042.
Page 7
Suggested Citation: "Chapter 2 - User-Centered Design Process." National Academies of Sciences, Engineering, and Medicine. 2018. Tools for a Sustainable Transit Agency. Washington, DC: The National Academies Press. doi: 10.17226/25042.
Page 8
Suggested Citation: "Chapter 2 - User-Centered Design Process." National Academies of Sciences, Engineering, and Medicine. 2018. Tools for a Sustainable Transit Agency. Washington, DC: The National Academies Press. doi: 10.17226/25042.
Page 9
Suggested Citation: "Chapter 2 - User-Centered Design Process." National Academies of Sciences, Engineering, and Medicine. 2018. Tools for a Sustainable Transit Agency. Washington, DC: The National Academies Press. doi: 10.17226/25042.
Page 10
Suggested Citation: "Chapter 2 - User-Centered Design Process." National Academies of Sciences, Engineering, and Medicine. 2018. Tools for a Sustainable Transit Agency. Washington, DC: The National Academies Press. doi: 10.17226/25042.
Page 11
Suggested Citation: "Chapter 2 - User-Centered Design Process." National Academies of Sciences, Engineering, and Medicine. 2018. Tools for a Sustainable Transit Agency. Washington, DC: The National Academies Press. doi: 10.17226/25042.
Page 12
Suggested Citation: "Chapter 2 - User-Centered Design Process." National Academies of Sciences, Engineering, and Medicine. 2018. Tools for a Sustainable Transit Agency. Washington, DC: The National Academies Press. doi: 10.17226/25042.
Page 13
Suggested Citation: "Chapter 2 - User-Centered Design Process." National Academies of Sciences, Engineering, and Medicine. 2018. Tools for a Sustainable Transit Agency. Washington, DC: The National Academies Press. doi: 10.17226/25042.
Page 14
Suggested Citation: "Chapter 2 - User-Centered Design Process." National Academies of Sciences, Engineering, and Medicine. 2018. Tools for a Sustainable Transit Agency. Washington, DC: The National Academies Press. doi: 10.17226/25042.
Page 15
Suggested Citation: "Chapter 2 - User-Centered Design Process." National Academies of Sciences, Engineering, and Medicine. 2018. Tools for a Sustainable Transit Agency. Washington, DC: The National Academies Press. doi: 10.17226/25042.
Page 16
Suggested Citation: "Chapter 2 - User-Centered Design Process." National Academies of Sciences, Engineering, and Medicine. 2018. Tools for a Sustainable Transit Agency. Washington, DC: The National Academies Press. doi: 10.17226/25042.
Page 17
Suggested Citation: "Chapter 2 - User-Centered Design Process." National Academies of Sciences, Engineering, and Medicine. 2018. Tools for a Sustainable Transit Agency. Washington, DC: The National Academies Press. doi: 10.17226/25042.
Page 18
Suggested Citation: "Chapter 2 - User-Centered Design Process." National Academies of Sciences, Engineering, and Medicine. 2018. Tools for a Sustainable Transit Agency. Washington, DC: The National Academies Press. doi: 10.17226/25042.
Page 19
Suggested Citation: "Chapter 2 - User-Centered Design Process." National Academies of Sciences, Engineering, and Medicine. 2018. Tools for a Sustainable Transit Agency. Washington, DC: The National Academies Press. doi: 10.17226/25042.
Page 20
Next Chapter: Chapter 3 - Final Tools
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