Airport Incident Reporting Practices
2019

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TRB's Airport Cooperative Research Program (ACRP) Synthesis 95: Airport Incident Reporting Practices focuses on current practices for defining, collecting, aggregating, protecting, and reporting airport organizational incident information.

The report is designed to assist those airport operators seeking to understand the nature of airport incident reporting and its importance for organizational learning and effectiveness, risk management, operational safety, and worker safety.

An incident reporting system can be utilized to flag or provide potential early warning of drifts in actions toward a stated goal or an adverse event or loss.

When discussing incident reporting, reference is made to safety, hazards, indicators, performance, enterprise risk management, culture, climate, and other related terms. However, there does not exist universal agreement as to what constitutes an incident. For this reason, the report takes a broad approach to incident reporting in organizations. It views incident reporting as a means to improve airport organizations through the analysis of data. With data, better-informed and higher quality decision-making can be exercised.

Publication information

112 pages · 8.5 x 11 · paperback
ISBN Paperback: 0-309-48032-9
ISBN Ebook: 0-309-49336-6
DOI: https://doi.org/10.17226/25465

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National Academies of Sciences, Engineering, and Medicine. 2019. Airport Incident Reporting Practices. Washington, DC: The National Academies Press.

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Front Matter i-x
Summary 1-4
Chapter 1 - Introduction 5-12
Chapter 2 - Terms and Definitions 13-18
Chapter 3 -Incidents Applied to Safety and Risk 19-25
Chapter 4 -Breadth and Depth of Incident Reporting 26-28
Chapter 5 -Encouraging Incident Reporting 29-33
Chapter 6 - Organizational Performance Indicators 34-42
Chapter 7 - Research and Resources on Indicators and Metrics 43-47
Chapter 8 - Practices in Incident Reporting 48-51
Chapter 9 - Case Examples 52-59
Chapter 10 - Findings and Conclusions 60-62
References 63-65
Acronyms and Abbreviations 66-66
Appendix A - Survey Responses 67-71
Appendix B - Terms and Definitions 72-79
Appendix C - Typical Accident and Incident Statistical Rates 80-81
Appendix D - Example of Safety Indicators and Metrics for 14 CFR Part 139 82-89
Appendix E - Sample Poster and Web Display for Confidential Incident Reporting 90-90
Appendix F - Sample Policy Requiring Employee Incident Reporting 91-94
Appendix G - Sample Safety Policy Requiring Incident Reporting 95-96
Appendix H - Sample Employee Incident Report Form 97-98
Appendix I - Example of Computer Incident Reporting Data Entry Screen 99-100
Appendix J - Sample Safety Metrics Dashboard 101-104

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Airport Incident Reporting Practices (2019)

Chapter: Chapter 5 -Encouraging Incident Reporting

Publication information

Suggested citation

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Airport Incident Reporting Practices (2019)

Chapter: Chapter 5 -Encouraging Incident Reporting