Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes (2025)
Chapter: Appendix: Survey
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References and Bibliography
APPENDIX
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
APPENDIX
Survey
Survey Respondents
The survey received 19 responses, listed in the following table.
| Agency Name | Microtransit Service |
|---|---|
| Baldwin Regional Area Transit System (BRATS) | BRATS On-Demand |
| Battle Creek Transit (BCT) | BCGo |
| Bay Area Transportation Authority (BATA) | BATA Link |
| Bay Transit | Bay Transit Express |
| Cheshire West and Chester Council | itravel |
| GoWake Access Transportation | GoWake SmartRide NE |
| Hall Area Transit | WeGo |
| Heart of Iowa Regional Transit Agency (HIRTA) | HIRTA On Demand |
| Hertfordshire County Council | HertsLynx |
| Moray Council | m.connect |
| Mountain Empire Older Citizens | MET-Go! |
| North Central Regional Transit District | MyBlue |
| North Lincolnshire Council | Just Go – North Lincs |
| PICK Transportation | PICK Transportation |
| Town of Great Barrington, MA | TriTown Connector |
| TransLink | Bowen Island On-Demand |
| Southeast Vermont Transit (SEVT) | MicroMoo |
| Warwickshire County Council | IndieGo PLUS |
| Yadkin Valley Economic Development District, Inc. (YVEDDI) Public Transportation | Go Transit “Microtransit for the Yadkin Valley” |
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
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Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Abbreviations and acronyms used without definitions in TRB publications:
| A4A | Airlines for America |
| AAAE | American Association of Airport Executives |
| AASHO | American Association of State Highway Officials |
| AASHTO | American Association of State Highway and Transportation Officials |
| ACI–NA | Airports Council International–North America |
| ACRP | Airport Cooperative Research Program |
| ADA | Americans with Disabilities Act |
| APTA | American Public Transportation Association |
| ASCE | American Society of Civil Engineers |
| ASME | American Society of Mechanical Engineers |
| ASTM | American Society for Testing and Materials |
| ATA | American Trucking Associations |
| CTAA | Community Transportation Association of America |
| CTBSSP | Commercial Truck and Bus Safety Synthesis Program |
| DHS | Department of Homeland Security |
| DOE | Department of Energy |
| EPA | Environmental Protection Agency |
| FAA | Federal Aviation Administration |
| FAST | Fixing America’s Surface Transportation Act (2015) |
| FHWA | Federal Highway Administration |
| FMCSA | Federal Motor Carrier Safety Administration |
| FRA | Federal Railroad Administration |
| FTA | Federal Transit Administration |
| GHSA | Governors Highway Safety Association |
| HMCRP | Hazardous Materials Cooperative Research Program |
| IEEE | Institute of Electrical and Electronics Engineers |
| ISTEA | Intermodal Surface Transportation Efficiency Act of 1991 |
| ITE | Institute of Transportation Engineers |
| MAP-21 | Moving Ahead for Progress in the 21st Century Act (2012) |
| NASA | National Aeronautics and Space Administration |
| NASAO | National Association of State Aviation Officials |
| NCFRP | National Cooperative Freight Research Program |
| NCHRP | National Cooperative Highway Research Program |
| NHTSA | National Highway Traffic Safety Administration |
| NTSB | National Transportation Safety Board |
| PHMSA | Pipeline and Hazardous Materials Safety Administration |
| RITA | Research and Innovative Technology Administration |
| SAE | Society of Automotive Engineers |
| SAFETEA-LU | Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy for Users (2005) |
| TCRP | Transit Cooperative Research Program |
| TEA-21 | Transportation Equity Act for the 21st Century (1998) |
| TRB | Transportation Research Board |
| TSA | Transportation Security Administration |
| U.S. DOT | United States Department of Transportation |
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
Suggested Citation:
"Appendix: Survey." National Academies of Sciences, Engineering, and Medicine. 2025. Microtransit Solutions in Rural Communities: On-Demand Alternatives to Dial-a-Ride Services and Unproductive Coverage Routes. Washington, DC: The National Academies Press.
doi: 10.17226/29085.
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