Implementing 3D model–based project development and delivery represents a transformative shift in construction practices, particularly for highway projects. 3D modeling brings immense potential for improving project delivery, enhancing design quality, and increasing efficiency. However, it also introduces several challenges related to quality management, organizational change management, and the adoption of emerging technologies.
This study emphasized that transportation agencies need to adopt a structured approach when integrating 3D models into their workflows. Successful adoption requires balancing People, Process, and Technology:
Beyond the People, Process, and Technology framework, effective change management is critical for ensuring the shift to 3D modeling is fully embraced and sustained by agency personnel. Resistance is a natural part of any change process, especially when transitioning from familiar methods to a more complex digital approach. Proactively addressing resistance is key to ensuring smooth adoption of 3D modeling. The ADKAR Model provides a structured framework to manage change by focusing on individual and organizational transformation. The model’s emphasis on building awareness and embracing change helps mitigate resistance by showing employees how change benefits them and the organization. Leadership engagement, clear communication, and offering ample training opportunities are critical to overcoming resistance.
Moving forward, the continued development and refinement of standards for 3D model–based project delivery are essential. Key areas of future research could include: