Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources: Summary of a Symposium (1997)

Chapter: FACILITIES MANAGERS: COMMUNICATING YOUR VALUE TO YOUR CUSTOMERS

Previous Chapter: TECHNIQUES FOR COST AND QUALITY CONTROL: INITIATIVES AT THE DEPARTMENT OF VETERANS
Suggested Citation: "FACILITIES MANAGERS: COMMUNICATING YOUR VALUE TO YOUR CUSTOMERS." National Research Council. 1997. Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources: Summary of a Symposium. Washington, DC: The National Academies Press. doi: 10.17226/5711.
Page 150
Suggested Citation: "FACILITIES MANAGERS: COMMUNICATING YOUR VALUE TO YOUR CUSTOMERS." National Research Council. 1997. Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources: Summary of a Symposium. Washington, DC: The National Academies Press. doi: 10.17226/5711.
Page 151
Suggested Citation: "FACILITIES MANAGERS: COMMUNICATING YOUR VALUE TO YOUR CUSTOMERS." National Research Council. 1997. Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources: Summary of a Symposium. Washington, DC: The National Academies Press. doi: 10.17226/5711.
Page 152
Suggested Citation: "FACILITIES MANAGERS: COMMUNICATING YOUR VALUE TO YOUR CUSTOMERS." National Research Council. 1997. Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources: Summary of a Symposium. Washington, DC: The National Academies Press. doi: 10.17226/5711.
Page 153
Suggested Citation: "FACILITIES MANAGERS: COMMUNICATING YOUR VALUE TO YOUR CUSTOMERS." National Research Council. 1997. Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources: Summary of a Symposium. Washington, DC: The National Academies Press. doi: 10.17226/5711.
Page 154
Suggested Citation: "FACILITIES MANAGERS: COMMUNICATING YOUR VALUE TO YOUR CUSTOMERS." National Research Council. 1997. Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources: Summary of a Symposium. Washington, DC: The National Academies Press. doi: 10.17226/5711.
Page 155
Suggested Citation: "FACILITIES MANAGERS: COMMUNICATING YOUR VALUE TO YOUR CUSTOMERS." National Research Council. 1997. Federal Facilities Beyond the 1990s: Ensuring Quality in an Era of Limited Resources: Summary of a Symposium. Washington, DC: The National Academies Press. doi: 10.17226/5711.
Page 156
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