Fare evasion has significant implications for the financial sustainability of transit systems. TRB hosted a webinar on Thursday, December 15, 2022 from 1:00 PM to 2:30 PM Eastern that explored the many facets of fare evasion and the recent past and emerging future of fare enforcement on transit systems. Presenters discussed why and where fare evasion occurs, shared proactive approaches to increase fare compliance, and how to respond to community and transit equity challenges.

This webinar is based on TCRP Report 234: Measuring and Managing Fare Evasion.

This webinar was sponsored by TRB’s Standing Technical Committee on Public Transportation Marketing and Fare Policy Committee.

The slides are linked in the meeting materials. View the recorded webinar below.

Webinar agenda and presenters

• Fare collection technology and capital infrastructure – Amy Martin, Four Nines Technologies
• Fare enforcement and transit equity – Kirstie Hostetter, City of Boston, MA
• Measuring fare evasion – Andrew Amey, Amey Consulting
• Question and answer session moderated by Laura Wolfgram, independent consultant

The first 60 minutes of the webinar will be for presentations and the final 30 minutes will be reserved for audience questions.

Learning Objectives

At the end of this webinar, participants will be able to:

• Identify leading fare enforcement practices
• Implement strategies to improve fare compliance

Credit Information

There were no credits provided with this webinar.