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Implementing Quality Measures for Accountability in Community-based Care for People with Serious Illness - A Workshop

Completed

Millions of people currently live with one or more serious illnesses such as cancer, heart, lung, or kidney disease. Serious illness knows no age limits and affects those from the preborn to those of advanced age. The number of community-based programs to provide care to those facing serious illness have grown significantly, but the quality of care provided is not consistent across geographic locations or care settings. To ensure the best care for all people living with serious illness, it is important to implement quality measures in a way that will hold providers accountable for the delivery of high-quality care.

Description

An ad hoc committee will plan and host a one-day public workshop to examine strategies, approaches, and key challenges to implementation of quality measures for community-based care programs for serious illness.

The workshop will feature invited presentations and panel discussions on topics that may include:

· An overview of the role of patient experience and shared decision-making in defining quality across a range of evolving care settings, including community-based organizations and home-based care

· Model programs such as those developed by BlueCross BlueShield of Massachusetts and the Veteran’s Health Administration, as well as international efforts such as the Harvard Global Equity Initiative on Pain Control

· The roles of key stakeholders driving implementation of quality measures, including: private and public payers; accreditation organizations; and National Quality Forum’s National Quality Partners

· Potential tools and mechanisms for implementation, such as public report cards (i.e., CMS, state-based) and quality improvement efforts undertaken by care programs for serious illness

· Challenges and opportunities for using potential data sources, including: electronic health records; claims; registries; patient-reported data; and crowdsourcing

· Ways to develop a feasible approach and timeline for implementing quality measures
The committee will develop the agenda for the workshop sessions, select and invite speakers and discussants, and moderate the discussions. A proceedings of the presentations and discussions at the workshop will be prepared by a designated rapporteur in accordance with institutional guidelines.

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