An ad hoc committee will organize a two-day meeting to discuss suggestions for an agenda for scientific and engineering research in important service-related problems, particularly related to issues in service innovation, with potential application to developing federal funding opportunities in this area. The workshop will feature invited presentations and will (a) lay out the societal context for service research, (b) identify technology needs for service innovation, and (c) explore basic science and engineering questions to be addressed. The committee will plan the content of the workshop, select and invite speakers and discussants, and moderate the discussions. A brief, individually-authored summary of the workshop will be prepared by a designated rapporteur in accordance with institutional guidelines.