In most state departments of transportation (DOTs), a significant portion of the workforce continues to be eligible for retirement, which could lead to a loss of institutional knowledge. Collaboration and interdisciplinary work are also increasing the need for effective, efficient, and timely knowledge transfer. State DOTs and other transportation agencies could benefit from knowledge management (KM) techniques and practices to help identify, capture, and transfer institutional knowledge and support continuous learning. KM continues to evolve, particularly in the understanding of factors such as cognitive science, learning cultures, and knowledge risk.
NCHRP Research Report 1134: Knowledge Management at State Departments of Transportation: Research Roadmap, from TRB's National Cooperative Highway Research Program, presents a research roadmap for promoting KM among state DOTs and other transportation agencies. The roadmap consists of 11 research problem statements covering a broad set of research needs that agencies at different stages of readiness for conducting KM research can undertake to support their KM programs.
National Academies of Sciences, Engineering, and Medicine. 2025. Knowledge Management at State Departments of Transportation: Research Roadmap. Washington, DC: The National Academies Press.
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