Understanding the Value of Social Media at Airports for Customer Engagement (2014)

Chapter: Bibliography

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Suggested Citation: "Bibliography ." National Academies of Sciences, Engineering, and Medicine. 2014. Understanding the Value of Social Media at Airports for Customer Engagement. Washington, DC: The National Academies Press. doi: 10.17226/22351.
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Page 137
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Suggested Citation: "Bibliography ." National Academies of Sciences, Engineering, and Medicine. 2014. Understanding the Value of Social Media at Airports for Customer Engagement. Washington, DC: The National Academies Press. doi: 10.17226/22351.
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Next Chapter: Appendix A - Survey Questionnaire
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