Assessing Airport Programs for Travelers with Disabilities and Older Adults (2023)

Chapter: Chapter 6 - Effective Communication and Navigation

Previous Chapter: Chapter 5 - Key Business Partner and Airport Staff Services
Suggested Citation: "Chapter 6 - Effective Communication and Navigation." National Academies of Sciences, Engineering, and Medicine. 2023. Assessing Airport Programs for Travelers with Disabilities and Older Adults. Washington, DC: The National Academies Press. doi: 10.17226/27012.
Page 56
Suggested Citation: "Chapter 6 - Effective Communication and Navigation." National Academies of Sciences, Engineering, and Medicine. 2023. Assessing Airport Programs for Travelers with Disabilities and Older Adults. Washington, DC: The National Academies Press. doi: 10.17226/27012.
Page 57
Suggested Citation: "Chapter 6 - Effective Communication and Navigation." National Academies of Sciences, Engineering, and Medicine. 2023. Assessing Airport Programs for Travelers with Disabilities and Older Adults. Washington, DC: The National Academies Press. doi: 10.17226/27012.
Page 58
Suggested Citation: "Chapter 6 - Effective Communication and Navigation." National Academies of Sciences, Engineering, and Medicine. 2023. Assessing Airport Programs for Travelers with Disabilities and Older Adults. Washington, DC: The National Academies Press. doi: 10.17226/27012.
Page 59
Suggested Citation: "Chapter 6 - Effective Communication and Navigation." National Academies of Sciences, Engineering, and Medicine. 2023. Assessing Airport Programs for Travelers with Disabilities and Older Adults. Washington, DC: The National Academies Press. doi: 10.17226/27012.
Page 60
Suggested Citation: "Chapter 6 - Effective Communication and Navigation." National Academies of Sciences, Engineering, and Medicine. 2023. Assessing Airport Programs for Travelers with Disabilities and Older Adults. Washington, DC: The National Academies Press. doi: 10.17226/27012.
Page 61
Suggested Citation: "Chapter 6 - Effective Communication and Navigation." National Academies of Sciences, Engineering, and Medicine. 2023. Assessing Airport Programs for Travelers with Disabilities and Older Adults. Washington, DC: The National Academies Press. doi: 10.17226/27012.
Page 62
Suggested Citation: "Chapter 6 - Effective Communication and Navigation." National Academies of Sciences, Engineering, and Medicine. 2023. Assessing Airport Programs for Travelers with Disabilities and Older Adults. Washington, DC: The National Academies Press. doi: 10.17226/27012.
Page 63
Suggested Citation: "Chapter 6 - Effective Communication and Navigation." National Academies of Sciences, Engineering, and Medicine. 2023. Assessing Airport Programs for Travelers with Disabilities and Older Adults. Washington, DC: The National Academies Press. doi: 10.17226/27012.
Page 64
Suggested Citation: "Chapter 6 - Effective Communication and Navigation." National Academies of Sciences, Engineering, and Medicine. 2023. Assessing Airport Programs for Travelers with Disabilities and Older Adults. Washington, DC: The National Academies Press. doi: 10.17226/27012.
Page 65
Suggested Citation: "Chapter 6 - Effective Communication and Navigation." National Academies of Sciences, Engineering, and Medicine. 2023. Assessing Airport Programs for Travelers with Disabilities and Older Adults. Washington, DC: The National Academies Press. doi: 10.17226/27012.
Page 66
Suggested Citation: "Chapter 6 - Effective Communication and Navigation." National Academies of Sciences, Engineering, and Medicine. 2023. Assessing Airport Programs for Travelers with Disabilities and Older Adults. Washington, DC: The National Academies Press. doi: 10.17226/27012.
Page 67
Suggested Citation: "Chapter 6 - Effective Communication and Navigation." National Academies of Sciences, Engineering, and Medicine. 2023. Assessing Airport Programs for Travelers with Disabilities and Older Adults. Washington, DC: The National Academies Press. doi: 10.17226/27012.
Page 68
Suggested Citation: "Chapter 6 - Effective Communication and Navigation." National Academies of Sciences, Engineering, and Medicine. 2023. Assessing Airport Programs for Travelers with Disabilities and Older Adults. Washington, DC: The National Academies Press. doi: 10.17226/27012.
Page 69
Suggested Citation: "Chapter 6 - Effective Communication and Navigation." National Academies of Sciences, Engineering, and Medicine. 2023. Assessing Airport Programs for Travelers with Disabilities and Older Adults. Washington, DC: The National Academies Press. doi: 10.17226/27012.
Page 70
Suggested Citation: "Chapter 6 - Effective Communication and Navigation." National Academies of Sciences, Engineering, and Medicine. 2023. Assessing Airport Programs for Travelers with Disabilities and Older Adults. Washington, DC: The National Academies Press. doi: 10.17226/27012.
Page 71
Suggested Citation: "Chapter 6 - Effective Communication and Navigation." National Academies of Sciences, Engineering, and Medicine. 2023. Assessing Airport Programs for Travelers with Disabilities and Older Adults. Washington, DC: The National Academies Press. doi: 10.17226/27012.
Page 72
Suggested Citation: "Chapter 6 - Effective Communication and Navigation." National Academies of Sciences, Engineering, and Medicine. 2023. Assessing Airport Programs for Travelers with Disabilities and Older Adults. Washington, DC: The National Academies Press. doi: 10.17226/27012.
Page 73
Suggested Citation: "Chapter 6 - Effective Communication and Navigation." National Academies of Sciences, Engineering, and Medicine. 2023. Assessing Airport Programs for Travelers with Disabilities and Older Adults. Washington, DC: The National Academies Press. doi: 10.17226/27012.
Page 74
Suggested Citation: "Chapter 6 - Effective Communication and Navigation." National Academies of Sciences, Engineering, and Medicine. 2023. Assessing Airport Programs for Travelers with Disabilities and Older Adults. Washington, DC: The National Academies Press. doi: 10.17226/27012.
Page 75
Suggested Citation: "Chapter 6 - Effective Communication and Navigation." National Academies of Sciences, Engineering, and Medicine. 2023. Assessing Airport Programs for Travelers with Disabilities and Older Adults. Washington, DC: The National Academies Press. doi: 10.17226/27012.
Page 76
Next Chapter: Chapter 7 - Facility Accessibility
Subscribe to Emails from the National Academies
Stay up to date on activities, publications, and events by subscribing to email updates.