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NCHRP Web-Only Document 409 |
CONDUCT OF RESEARCH REPORT
James C. Cline, Jr.
Ipek N. Sener
Kelly Blume
Matthew Miller
Texas A&M Transportation Institute
The Texas A&M University System
College Station, TX
Candace Brakewood
Ashley Hightower
University of Tennessee, Knoxville
Knoxville, TN
Hollis Minor
The Minor Group, Inc.
Annapolis, MD
Conduct of Research Report for NCHRP Project 19-19
Submitted May 2024

NCHRP Web-Only Document 409
Sustaining Zero-Fare Public Transit in a Post COVID-19 World
CONDUCT OF RESEARCH REPORT
© 2024 by the National Academy of Sciences. National Academies of Sciences, Engineering, and Medicine and the graphical logo are trademarks of the National Academy of Sciences. All rights reserved.
NATIONAL COOPERATIVE HIGHWAY RESEARCH PROGRAM
Systematic, well-designed, and implementable research is the most effective way to solve many problems facing state departments of transportation (DOTs) administrators and engineers. Often, highway problems are of local or regional interest and can best be studied by state DOTs individually or in cooperation with their state universities and others. However, the accelerating growth of highway transportation results in increasingly complex problems of wide interest to highway authorities. These problems are best studied through a coordinated program of cooperative research.
Recognizing this need, the leadership of the American Association of State Highway and Transportation Officials (AASHTO) in 1962 initiated an objective national highway research program using modern scientific techniques—the National Cooperative Highway Research Program (NCHRP). NCHRP is supported on a continuing basis by funds from participating member states of AASHTO and receives the full cooperation and support of the Federal Highway Administration (FHWA), United States Department of Transportation, under Agreement No. 693JJ31950003.
COPYRIGHT INFORMATION
Authors herein are responsible for the authenticity of their materials and for obtaining written permissions from publishers or persons who own the copyright to any previously published or copyrighted material used herein.
Cooperative Research Programs (CRP) grants permission to reproduce material in this publication for classroom and not-for-profit purposes. Permission is given with the understanding that none of the material will be used to imply TRB, AASHTO, APTA, FAA, FHWA, FTA, GHSA, or NHTSA endorsement of a particular product, method, or practice. It is expected that those reproducing the material in this document for educational and not-for-profit uses will give appropriate acknowledgment of the source of any reprinted or reproduced material. For other uses of the material, request permission from CRP.
Digital Object Identifier: 10.17226/27928
Epub ISBN: 978-0-309-72520-0
DISCLAIMER
The opinions and conclusions expressed or implied in this report are those of the researchers who performed the research. They are not necessarily those of the Transportation Research Board; the National Academies of Sciences, Engineering, and Medicine; the FHWA; or the program sponsors.
The Transportation Research Board does not develop, issue, or publish standards or specifications. The Transportation Research Board manages applied research projects which provide the scientific foundation that may be used by Transportation Research Board sponsors, industry associations, or other organizations as the basis for revised practices, procedures, or specifications.
The Transportation Research Board, the National Academies, and the sponsors of the National Cooperative Highway Research Program do not endorse products or manufacturers. Trade or manufacturers’ names appear herein solely because they are considered essential to the object of the report.
The information contained in this document was taken directly from the submission of the author(s). This material has not been edited by TRB.


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Learn more about the National Academies of Sciences, Engineering, and Medicine at www.nationalacademies.org.
The Transportation Research Board is one of seven major program divisions of the National Academies of Sciences, Engineering, and Medicine. The mission of the Transportation Research Board is to mobilize expertise, experience, and knowledge to anticipate and solve complex transportation-related challenges. The Board’s varied activities annually engage about 8,500 engineers, scientists, and other transportation researchers and practitioners from the public and private sectors and academia, all of whom contribute their expertise in the public interest. The program is supported by state transportation departments, federal agencies including the component administrations of the U.S. Department of Transportation, and other organizations and individuals interested in the development of transportation.
Learn more about the Transportation Research Board at www.TRB.org.
Monique R. Evans, Director, Cooperative Research Programs
Waseem Dekelbab, Deputy Director, Cooperative Research Programs, and Manager, National Cooperative Highway Research Program
Michael Brooks, Senior Program Officer
Dajaih Bias-Johnson, Senior Program Assistant
Natalie Barnes, Director of Publications
Heather DiAngelis, Associate Director of Publications
Jennifer Correro, Assistant Editor
Chad Riding, California Department of Transportation, Sacramento, CA (Chair)
John C. Andoh, Redding Area Bus Authority, Redding, CA
Roderick Bailey, Mississippi Department of Transportation, Jackson, MS
Ross MacDonald, Vermont Agency of Transportation, Barre, VT
Lauren Nicole Magnotto, Federal Railroad Administration (FRA), Richmond, VA
Henry Rosen, WSP, Morristown, NJ
Charles Noble, FHWA Liaison
Shayne H. Gill, AASHTO Liaison
PHASE I—KICKOFF ACTIVITIES, LITERATURE REVIEW, AND BACKGROUND DEVELOPMENT
Task 1. Amplified Research Plan and Kickoff Meeting
Task 2. Literature Review/Scan and Outreach to Selected State DOTs
Task 3. Phase I Report and Virtual Project Panel Meeting
Task 4. Development of Scenarios and Evaluation
Task 5. Phase II Report and In-Person Meeting
PHASE III—PRACTITIONER-READY TOOL AND COMMUNICATION STRATEGIES
Task 6. Development of a Tool, Communications Strategies, and Phase III Report
Task 7. Development of Draft Final Deliverables
Task 8. Development of Final Deliverables
APPENDIX A – LITERATURE REVIEW
APPENDIX C – SCENARIO DEVELOPMENT AND EVALUATION
APPENDIX D – FARE-FREE COMMUNICATIONS STRATEGIES
NCHRP Web-Only Document 409 contains the conduct of research report for NCHRP Project 19-19 and accompanies NCHRP Research Report 1126: Sustaining Zero-Fare Public Transit in a Post COVID-19 World: A Guide for State DOTs. Readers can read or purchase NCHRP Research Report 1126 on the National Academies Press website (nap.nationalacademies.org).