Methods of Airport Arts Program Management (2024)
Chapter: Appendix B: Survey Results
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Appendix A: Survey and Interview Tools
Next Chapter: Appendix C: Survey Response Data
Suggested Citation:
"Appendix B: Survey Results." National Academies of Sciences, Engineering, and Medicine. 2024. Methods of Airport Arts Program Management. Washington, DC: The National Academies Press.
doi: 10.17226/27988.
APPENDIX B
Survey Results
ACRP Airport Arts Preliminary Survey Results
General Note: Numbers within parentheses represent multiple answers from that airport.
- Please enter the 3-letter code/IATA code for your airport.
| Response | No. of Responses |
|---|---|
| ALB, BDL, EUG, LAX, LGA, MSP (3), ORD, PDX, PHX (3), PIT | 14 |
No. responding airports: 10.
- What is the status of your airport arts program?
| Response | No. of Airports |
|---|---|
| We have not started an arts program yet. | 0 |
| Program is in the planning phase. | 1 |
| Program has been active for less than a year. | 0 |
| Program has been active for 1 to 5 years. | 1 |
| Program has been active for more than 5 years. | 8 |
No. responding airports: 10.
- Is there anything you would like us to know about the management of your airport arts program?
| Response | No. of Airports |
|---|---|
| ALB, BDL, EUG, LAX, LGA, MSP, PDX, PIT | 8 |
No. responding airports: 8.
Suggested Citation:
"Appendix B: Survey Results." National Academies of Sciences, Engineering, and Medicine. 2024. Methods of Airport Arts Program Management. Washington, DC: The National Academies Press.
doi: 10.17226/27988.
- Would you or a member of your program team be available to participate in a survey and/or in-depth interview on the management of your airport arts program?
| Response | No. of Airports |
|---|---|
| Yes | 14 |
| No | 0 |
No. responding airports: 14.
- If yes, please provide the following: name, email address, phone number.
| Response | No. of Responses |
|---|---|
| ALB, BDL, EUG, LAX, LGA, MSP (3), ORD, PDX, PHX (3), PIT | 14 |
No. responding airports: 10.
Suggested Citation:
"Appendix B: Survey Results." National Academies of Sciences, Engineering, and Medicine. 2024. Methods of Airport Arts Program Management. Washington, DC: The National Academies Press.
doi: 10.17226/27988.
ACRP Airport Arts Management Survey Results
- Please enter the 3-letter code/IATA code for your airport.
| Response | No. of Responses |
|---|---|
| AGS, ALB, ANC, AVL, BDL, BFI, BZN, CHA, CNY, COU, DEN (2), DRO, EAU, EGE (5), EUG, EWR, FAI, FAY, FLL, FWA, GRB, HSV, IND, ITH, LAX, LFT, LGB, MCI, MEM, MLU, MSP, MYR, OAJ, ORF, PGD, PHL, PHX (2), PIT, PSC, RDD, RNO, RSW, SAN, SAT, SBA, SBP, SHD, SIT, SJC, SNA, STL, SUN, SWO, SYR, TLH | 61 |
No. responding airports: 55.
- What is your position title?
| Response | No. of Airports |
|---|---|
| Arts Program (Director, Manager, or similar title) | 16 |
| Marketing/Communications/Public Relations (Director, Manager, or similar title) | 15 |
| Administration (Director, Manager, or similar title) | 23 |
| Operations/Terminal/Maintenance (Director, Manager, or similar title) | 7 |
No. responding airports: 61.
- How would you describe your level of engagement with your airport arts program?
| Response | No. of Airports |
|---|---|
| I am directly involved in the day-to-day operations of the airport arts program (i.e., you are primarily responsible for the airport arts program). | 33 |
| I am directly involved in the airport arts program, but it is not my primary responsibility. | 17 |
| I am involved in the airport arts program, but only at a governance/oversight level (e.g., airport executive management, board, etc.). | 7 |
Suggested Citation:
"Appendix B: Survey Results." National Academies of Sciences, Engineering, and Medicine. 2024. Methods of Airport Arts Program Management. Washington, DC: The National Academies Press.
doi: 10.17226/27988.
| I am not directly involved in the airport arts program, but my department assists in the care and maintenance of the airport arts program (e.g., safety/security, marketing, customer experience, etc.). | 4 |
No. responding airports: 61.
- How old is your airport arts program?
| Response | No. of Airports |
|---|---|
| We have not started an arts program yet/we are still in planning phase. | 3 |
| Less than 1 year old | 8 |
| 1 year to 2 years old | 4 |
| 3 years to 5 years old | 13 |
| 6 years to 10 years old | 5 |
| More than 10 years old | 27 |
No. responding airports: 60.
- How many full- and part-time staff do you have for your airport arts program?
| Response | No. of Airports |
|---|---|
| Full-time: zero | 12 |
| Full-time: 1 person | 21 |
| Full-time: 2 people | 6 |
| Full-time: more than 2 people | 7 |
No. responding airports: 46.
| Response | No. of Airports |
|---|---|
| Part-time: zero | 21 |
| Part-time: 1 person | 7 |
| Part-time: 2 people | 0 |
| Part-time: more than 2 people | 1 |
No. responding airports: 29.
Suggested Citation:
"Appendix B: Survey Results." National Academies of Sciences, Engineering, and Medicine. 2024. Methods of Airport Arts Program Management. Washington, DC: The National Academies Press.
doi: 10.17226/27988.
| Response | No. of Airports |
|---|---|
| Volunteer: zero | 24 |
| Volunteer: 1 person | 4 |
| Volunteer: 2 people | 0 |
| Volunteer: more than 2 people | 3 |
No. responding airports: 31.
- What is the annual budget for your airport arts program? (State in whole dollars only.)
| Response | No. of Airports |
|---|---|
| No budget/$0 | 14 |
| $1 to $9,999 | 8 |
| $10,000 to $49,999 | 9 |
| $50,000 to $99,999 | 4 |
| $100,000 to $499,999 | 8 |
| $500,000 to $999,999 | 0 |
| $1 million or more | 3 |
No. responding airports: 46.
- What are some of your airport arts program’s funding sources? (Check all that apply.)
| Response | No. of Airports |
|---|---|
| Federal funding (e.g., FAA, DOT, etc.) | 4 |
| State funding | 1 |
| Passenger fees/facility fees | 17 |
| Airport tenant rents and fees | 20 |
| Foundations/grants | 1 |
| Donations | 9 |
| Capital development | 17 |
| Other | 27 |
No. responding airports: 56.
Suggested Citation:
"Appendix B: Survey Results." National Academies of Sciences, Engineering, and Medicine. 2024. Methods of Airport Arts Program Management. Washington, DC: The National Academies Press.
doi: 10.17226/27988.
- What would you estimate the dollar value of your airport arts program collection to be as of today? (State in whole dollars only.)
| Response | No. of Airports |
|---|---|
| Under $50,000 | 11 |
| $50,000 to $99,999 | 2 |
| $100,000 to $499,999 | 6 |
| $500,000 to $999,999 | 0 |
| $1,000,000 to $4,999,999 | 6 |
| $5,000,000 to $9,999,999 | 2 |
| $10,000,000 to $14,999,000 | 3 |
| $15,000,000 or more | 4 |
No. responding airports: 34.
- What types of exhibitions do you have in your collection? (Check all that apply.)
| Response | No. of Airports |
|---|---|
| Permanent/ongoing | 33 |
| Rotating/temporary | 48 |
No. responding airports: 56.
- Do you have any of the following as part of the governing structure of your airport arts program? (Check all that apply.)
| Response | No. of Airports |
|---|---|
| Arts Manager, Arts Director, or Arts Executive Director | 19 |
| Governance board or board of directors | 11 |
| Advisory committee | 13 |
| Selection committee | 19 |
| Stakeholder committee or stakeholder team/group | 7 |
| Artist committee or artist team/group | 10 |
Suggested Citation:
"Appendix B: Survey Results." National Academies of Sciences, Engineering, and Medicine. 2024. Methods of Airport Arts Program Management. Washington, DC: The National Academies Press.
doi: 10.17226/27988.
| Volunteer committee, team or group | 5 |
| Other | 17 |
No. responding airports: 51.
- Please indicate the degree of engagement with the airport arts program by various departments and groups in airport operations.
| Response | Highly Engaged | Somewhat Engaged | Not Really Engaged | Don’t Know / Unsure | No. of Airports |
|---|---|---|---|---|---|
| Customer service/customer experience | 24 | 20 | 7 | 7 | 58 |
| Maintenance/facilities | 11 | 30 | 15 | 2 | 58 |
| Passenger operations | 9 | 16 | 26 | 7 | 58 |
| Security and safety Department(s) | 1 | 22 | 28 | 6 | 57 |
| Marketing | 34 | 18 | 5 | 1 | 58 |
| Accounting (i.e., billing and invoicing) | 9 | 18 | 25 | 5 | 57 |
| Information management | 3 | 10 | 30 | 14 | 57 |
| Airport executive leadership | 19 | 30 | 8 | 1 | 58 |
| Other | 0 | 0 | 0 | 6 | 6 |
No. responding airports: 58.
- Regarding documentation for your airport arts program, which of the following do you have?
| Response | Yes | No | Don’t Know | No. of Airports |
|---|---|---|---|---|
| Strategic plan specifically for the airport arts program | 7 | 43 | 6 | 56 |
| Master plan specifically for the airport arts program | 9 | 43 | 5 | 57 |
Suggested Citation:
"Appendix B: Survey Results." National Academies of Sciences, Engineering, and Medicine. 2024. Methods of Airport Arts Program Management. Washington, DC: The National Academies Press.
doi: 10.17226/27988.
| Master plan for the airport, which includes the airport arts program | 6 | 40 | 10 | 56 |
| A set of policies and procedures explicitly for the airport arts program | 31 | 23 | 2 | 56 |
| Maintenance and/or conservation plans/documentation | 19 | 31 | 6 | 56 |
| Deaccession and/or removal plans/documentation | 21 | 29 | 6 | 56 |
| A clear mission statement or set of goals for the airport arts program | 23 | 30 | 3 | 56 |
| A budget or budget report for the airport arts program | 30 | 24 | 2 | 56 |
| Guidance documents for the airport arts program boards and committees | 21 | 32 | 6 | 59 |
| Impact or assessment reports regarding the airport arts program | 3 | 47 | 6 | 56 |
No. responding airports: 59.
- Do you currently measure any of the following in regard to your airport arts program?
| Response | Yes | No | Don’t Know | No. of Airports |
|---|---|---|---|---|
| Economic impacts | 3 | 52 | 4 | 59 |
| Social impacts | 10 | 45 | 4 | 59 |
| Customer engagement | 17 | 39 | 3 | 59 |
| Cultural appreciation/awareness | 14 | 43 | 2 | 59 |
| Airport identity | 8 | 45 | 6 | 59 |
| Educational impacts | 6 | 46 | 7 | 59 |
No. responding airports: 59.
Suggested Citation:
"Appendix B: Survey Results." National Academies of Sciences, Engineering, and Medicine. 2024. Methods of Airport Arts Program Management. Washington, DC: The National Academies Press.
doi: 10.17226/27988.
- Thinking about your airport arts program, please rate the following:
| Response | Strongly Agree | Agree | Disagree | Strongly Disagree | No. of Airports |
|---|---|---|---|---|---|
| Our airport arts program contributes to a positive customer experience. | 39 | 18 | 0 | 0 | 57 |
| Our airport arts program creates a sense of place (local/regional cultural attributes). | 39 | 17 | 1 | 0 | 57 |
| Our airport arts program creates a sense of home for local travelers (familiarity). | 29 | 25 | 3 | 0 | 57 |
| Our airport arts program creates a relationship between the airport and the local community and stakeholders. | 26 | 28 | 3 | 0 | 57 |
| Our airport arts program has had an economic impact. | 9 | 22 | 24 | 1 | 56 |
| Our airport arts program has had a social impact. | 17 | 35 | 4 | 0 | 56 |
| Overall, our airport arts program is important to our airport. | 32 | 24 | 1 | 0 | 57 |
No. responding airports: 57.
Suggested Citation:
"Appendix B: Survey Results." National Academies of Sciences, Engineering, and Medicine. 2024. Methods of Airport Arts Program Management. Washington, DC: The National Academies Press.
doi: 10.17226/27988.
- Is there anything you would like us to know about your airport arts program?
| Response | No. of Responses |
|---|---|
| AGS, ALB, ANC, AVL, BDL, CHA, CNY, COU, EGE, EUG, FAI, FAY, FLL, GRB, ITH, LAX, LFT, LGB, MCI, MEM, MSP, MYR, OAJ, ORF, PGD, PHX (2), PSC, SBP, SJC, SNA, SWO, SYR | 33 |
No. responding airports: 32.
- Would you or a member of your program team be available to participate in an in-depth interview on the management of your airport arts program?
| Response | No. of Airports |
|---|---|
| Yes | 37 |
| No | 20 |
No. responding airports: 57.
- If yes, please provide the following: name, email, phone.
| Response | No. of Responses |
|---|---|
| ALB, AVL, BDL, BFI, CHA, COU, DEN (2), EGE (4), EUG, FAY, FLL, GRB, IND, ITH, LAX, LGB, MCI, MEM, MLU, OAJ, PHX (2), PIT, PSC, RNO, SAN, SAT, SBA, SJC, SNA, STL, SYR, TLH | 37 |
No. responding airports: 32.
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