Previous Chapter: 5 Findings and Opportunities for Future Research
Suggested Citation: "Glossary." National Academies of Sciences, Engineering, and Medicine. 2026. Transit Agency Customer Experience Programs. Washington, DC: The National Academies Press. doi: 10.17226/29477.
Page 48
Suggested Citation: "Glossary." National Academies of Sciences, Engineering, and Medicine. 2026. Transit Agency Customer Experience Programs. Washington, DC: The National Academies Press. doi: 10.17226/29477.
Page 49
Next Chapter: List of Abbreviations and Acronyms
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