Manufacturing Systems: Foundations of World-Class Practice (1992)
Chapter: Customer Satisfaction
Unfortunately, this book can't be printed from the OpenBook.
If you need to print pages from this book, we recommend
downloading it as a PDF.
Visit NAP.edu/10766 to get more information about this book, to buy it in print, or to download it as a free PDF.
Visit NAP.edu/10766 to get more information about this book, to buy it in print, or to download it as a free PDF.
Previous Chapter:
Organizing Manufacturing Enterprises for Customer Satisfaction
Next Chapter: The Interface Between Manufacturing Executives and Wall Street Visitors--Why Security Analysts Ask Some of the Questions That They Do
Subscribe to Email from the National Academies
Keep up with all of the activities, publications, and events by subscribing to free updates by email.