Information Technology in the Service Society: A Twenty-First Century Lever (1994)

Chapter: 2 Impacts of Information Technology at the Industry Level

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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "2 Impacts of Information Technology at the Industry Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Next Chapter: 3 Impacts of Information Technology at the Enterprise Level
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