Information Technology in the Service Society: A Twenty-First Century Lever (1994)

Chapter: 3 Impacts of Information Technology at the Enterprise Level

Previous Chapter: 2 Impacts of Information Technology at the Industry Level
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
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Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 101
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 102
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 103
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 104
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 105
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 106
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 107
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 108
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 109
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 110
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 111
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 112
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 113
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 114
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 115
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 116
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 117
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 118
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 119
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 120
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 121
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 122
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 123
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 124
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 125
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 126
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 127
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 128
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 129
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 130
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 131
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 132
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 133
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 134
Suggested Citation: "3 Impacts of Information Technology at the Enterprise Level." National Research Council. 1994. Information Technology in the Service Society: A Twenty-First Century Lever. Washington, DC: The National Academies Press. doi: 10.17226/2237.
Page 135
Next Chapter: 4 Impacts of Information Technology at the Activity Level
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