Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities (2017)
Chapter: Chapter 7 - Connecting Customer Journey
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Chapter 6 - Arriving Customer Journey
Next Chapter: Chapter 8 - Wayfinding Technologies for Aging Travelers and Persons with Disabilities
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Suggested Citation:
"Chapter 7 - Connecting Customer Journey." National Academies of Sciences, Engineering, and Medicine. 2017. Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities. Washington, DC: The National Academies Press.
doi: 10.17226/24930.
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188
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Suggested Citation:
"Chapter 7 - Connecting Customer Journey." National Academies of Sciences, Engineering, and Medicine. 2017. Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities. Washington, DC: The National Academies Press.
doi: 10.17226/24930.
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189
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Suggested Citation:
"Chapter 7 - Connecting Customer Journey." National Academies of Sciences, Engineering, and Medicine. 2017. Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities. Washington, DC: The National Academies Press.
doi: 10.17226/24930.
Page
190
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Suggested Citation:
"Chapter 7 - Connecting Customer Journey." National Academies of Sciences, Engineering, and Medicine. 2017. Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities. Washington, DC: The National Academies Press.
doi: 10.17226/24930.
Page
191
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Suggested Citation:
"Chapter 7 - Connecting Customer Journey." National Academies of Sciences, Engineering, and Medicine. 2017. Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities. Washington, DC: The National Academies Press.
doi: 10.17226/24930.
Page
192
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Suggested Citation:
"Chapter 7 - Connecting Customer Journey." National Academies of Sciences, Engineering, and Medicine. 2017. Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities. Washington, DC: The National Academies Press.
doi: 10.17226/24930.
Page
193
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Suggested Citation:
"Chapter 7 - Connecting Customer Journey." National Academies of Sciences, Engineering, and Medicine. 2017. Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities. Washington, DC: The National Academies Press.
doi: 10.17226/24930.
Page
194
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Suggested Citation:
"Chapter 7 - Connecting Customer Journey." National Academies of Sciences, Engineering, and Medicine. 2017. Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities. Washington, DC: The National Academies Press.
doi: 10.17226/24930.
Page
195
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Suggested Citation:
"Chapter 7 - Connecting Customer Journey." National Academies of Sciences, Engineering, and Medicine. 2017. Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities. Washington, DC: The National Academies Press.
doi: 10.17226/24930.
Page
196
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Suggested Citation:
"Chapter 7 - Connecting Customer Journey." National Academies of Sciences, Engineering, and Medicine. 2017. Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities. Washington, DC: The National Academies Press.
doi: 10.17226/24930.
Page
197
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Suggested Citation:
"Chapter 7 - Connecting Customer Journey." National Academies of Sciences, Engineering, and Medicine. 2017. Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities. Washington, DC: The National Academies Press.
doi: 10.17226/24930.
Page
198
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Suggested Citation:
"Chapter 7 - Connecting Customer Journey." National Academies of Sciences, Engineering, and Medicine. 2017. Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities. Washington, DC: The National Academies Press.
doi: 10.17226/24930.
Page
199
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Suggested Citation:
"Chapter 7 - Connecting Customer Journey." National Academies of Sciences, Engineering, and Medicine. 2017. Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities. Washington, DC: The National Academies Press.
doi: 10.17226/24930.
Page
200
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Suggested Citation:
"Chapter 7 - Connecting Customer Journey." National Academies of Sciences, Engineering, and Medicine. 2017. Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities. Washington, DC: The National Academies Press.
doi: 10.17226/24930.
Page
201
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Suggested Citation:
"Chapter 7 - Connecting Customer Journey." National Academies of Sciences, Engineering, and Medicine. 2017. Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities. Washington, DC: The National Academies Press.
doi: 10.17226/24930.
Page
202
Share
Suggested Citation:
"Chapter 7 - Connecting Customer Journey." National Academies of Sciences, Engineering, and Medicine. 2017. Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities. Washington, DC: The National Academies Press.
doi: 10.17226/24930.
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