A PDF fillable copy of the survey is also attached. You could choose to complete the PDF version instead of taking the electronic survey.

Please complete and submit this survey by Friday, September 29, 2023. We estimate that it should take no more than 20 minutes to complete. If you have any questions or problems with operation or access to the questionnaire, please contact me.

Thank you for your time and expertise in completing this questionnaire!

-Hala

Hala Nassereddine, Ph.D.

Associate Professor

Construction Engineering and Project Management

Civil Engineering Department

University of Kentucky

Respondents’ demographics (4 questions)

1. Please enter your contact information below. Your contact information will be kept confidential and used strictly for follow-up purposes.
   1. Name:
   2. Title:
   3. Email:
   4. Phone Number:
2. What state department of transportation (DOT) do you work for?
3. How would you best describe your role in the agency?
   1. Field Engineer
   2. Construction Engineer/Construction Engineer Manager
   3. Inspector
   4. Maintenance Foreman
   5. Operator
   6. Technology Engineer
   7. Innovation Specialist
   8. Other (please specify):
4. What division do you work for within your agency? (Please select all that apply).
   1. Innovation
   2. Highway Design
   3. Planning Directory
   4. CADD/Support
   5. Surveying/Support
   6. Construction
   7. Inspection Maintenance/Preservation
   8. Geographic Information Division
   9. Project Delivery Management
   10. Asset Data Management
   11. Materials/Pavements
   12. Other (please specify):

Mobile Devices Use

Overview (5 questions)

5. Please indicate all levels within your agency to which mobile devices are issued (Please select all that apply).
   1. Upper Executive Management
   2. Division Director
   3. Manager or Equivalent
   4. Engineer
   5. Superintendent
   6. In-House Inspectors
   7. Construction Engineering and Inspection (CEI) consultants
   8. Other (please specify):
6. [If In-House Inspectors and/or CEI selected] What percentage of your agency’s inspectors have mobile devices that they use to perform their work?

In-house inspectors	CEI consultants
0-25%	0-25%
25-50%	25-50%
50-75%	50-75%
75-100%	75-100%

7. If In-House Inspectors and/or CEI selected] Please indicate the percentage of your agency’s inspectors that use business mobile devices vs. personal devices to perform their work?

In-house inspectors	CEI consultants
Business mobile devices	Business mobile devices
Personal mobile devices	Personal mobile devices

8. How are the mobile devices provided to inspectors? (Please select all that apply).
   1. Provided by the agency
   2. Provided by the contractor
   3. Other (please specify):

[If Provided by the contractor is selected] How are the mobile devices provided by the contractor verified and calibrated? (Please select all that apply.)

1. In-house by agency or contractor
2. Third-party calibration laboratory
3. Other (please specify):

Where mobile devices are used (1 question)

9. For each of the following areas within your agency, please indicate the level of reliance on mobile devices to perform work.

How mobile devices are used (3 questions)

10. For each of the following inspection functions supported though mobile devices, please indicate which mobile application/software is used and select the mobile device capabilities supported by the application.

11. For each of the following inspection functions and their mobile applications, please indicate which systems they integrate with and which technology they utilize.

12. For each of the following inspection functions and their mobile applications, please estimate the level of IT support needed to use the application.

*No-Code development is a technology enabling non-technical user to build and use applications with no coding experience.

**Low-code development is a technology enabling people with no advanced computing or coding skills to develop custom-made applications and digital solutions to address specific operational needs.

Storage (2 questions)

15. How is the mobile devices data stored and integrated for the following inspection functions? (Please select all that apply)

*API: An Application Programming Interface is a way for two or more computer programs to communicate with each other.

16. Does your agency have a retention schedule for mobile device data?

Yes No Unsure

If Yes, please upload any documentation or share link.

Challenges/Implications (2 questions)

17. Please select the cost implications for using mobile devices within your agency (Please select all that apply).
    1. Capital replacement
    2. Software licenses
    3. IT support costs
    4. Operational costs (i.e., service plans, data usage, repairs)
    5. Cost of connectivity (i.e., signal booster)
    6. Cost of portable chargers
    7. Cost of training
    8. Costs of protective cases
    9. Other (please specify)
18. Please select the challenges associated with using mobile devices for construction inspection in your agency (Please select all that apply).
    1. Financial
       1. Cost of mobile devices across the agency
    2. Connectivity
       1. Internet connectivity issues in rural areas
    3. Storage
       1. Not enough storage on mobile devices to access needed files and applications
    4. Integration
       1. Issues with data synchronization
    5. Security and Privacy
       1. Mobile device users’ privacy concerns
       2. Concern with data security
    6. Setup
       1. Concerns with software bugs in the mobile device applications
       2. Time needed to set up the mobile devices for use in the field
       3. Frequent involvement of IT to help with the devices
    7. Maintenance
       1. Concerns with maintaining mobile devices in good condition
       2. Concerns with downloading and updating mobile applications
    8. Safety
       1. Concerns with distracted workers on the jobsite
       2. Concerns with mobile devices becoming a safety hazard on the jobsite

1. Buy-in
   1. Reluctance of older workers to use mobile devices
2. Training
   1. Limited time to train inspectors on the use of mobile devices
   2. Limited resources available for reference on the use of mobile devices
3. Other (please specify):