Incorporating Technologies into Airport In-Terminal Concessions Programs: A Primer (2025)
Chapter: Appendix: Interview Lists
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References
Suggested Citation:
"Appendix: Interview Lists." National Academies of Sciences, Engineering, and Medicine. 2025. Incorporating Technologies into Airport In-Terminal Concessions Programs: A Primer. Washington, DC: The National Academies Press.
doi: 10.17226/29146.
14. Appendix – Interview Lists
Table A-1. Airports Interviewed
| Title | Organization | Date |
|---|---|---|
| Manager, Technology and Innovation Assistant Manager, Concessions Senior Business Intelligence Analyst, Commercial Properties | Port Authority of New York and New Jersey | 11/17/23 |
| Chief Innovation Officer Senior Manager, Strategic Innovation | Cincinnati/Northern Kentucky International Airport | 11/20/23 |
| Chief Innovation Officer | Miami-Dade Aviation Department | 11/20/23 |
| Manager, Concessions Program Chief Business and Innovation Officer Manager, Innovation Implementation | Charlotte Douglas International Airport | 11/27/23 |
| Director, Concessions and Business Development Director, Commercial Management and Airline Affairs | Minneapolis-St. Paul Metropolitan Airports Commission | 11/27/23 |
| Vice President, Concessions Vice President, Marketing Senior Director, Commercial Management, Advertising, and Rental Cars | Raleigh-Durham International Airport | 11/30/23 |
| Assistant Director, Performance Optimization and Excellence Manager, Concessions Business | Massachusetts Port Authority | 12/01/23 |
| Vice President, IT and Digital | JFK International Air Terminal LLC | 12/06/23 |
| Asst. General Manager, Marketing, Customer Experience, and Civil Rights | Hartsfield-Jackson Atlanta International Airport | 1/03/24 |
| Chief Information Officer | Los Angeles World Airports | 1/17/24 |
| Executive Vice President, Revenue Management and Customer Experience Vice President, Concessions | Dallas/Fort Worth International Airport | 2/02/24 |
Suggested Citation:
"Appendix: Interview Lists." National Academies of Sciences, Engineering, and Medicine. 2025. Incorporating Technologies into Airport In-Terminal Concessions Programs: A Primer. Washington, DC: The National Academies Press.
doi: 10.17226/29146.
Table A-2. Technology Vendors Interviewed
| Title | Organization | Date |
|---|---|---|
| Chief Technical Officer Chief Digital Officer Director, Communications | Rezcomm | 11/02/23 |
| Specialist, Airport Solutions Vice President and Visionary, Radiant Technology Sales Representative | Omnivex Corporation | 11/28/23 |
| Director, Sales General Manager, BlipTrack | Veovo | 12/06/23 |
| Head, Strategic Engagement | Synect | 12/07/23 |
| Head, Transformation and Strategic Partnerships Global Managing Director and Vice President | GateGroup | 2/01/24 |
| Lead, New Business Vice President, Sales (Business Acquisitions) | Omnevo | 2/01/24 |
| Vice President of Blindness Initiatives; Manager, Customer Care | Aira Tech Corp | 2/12/24 |
Table A-3. Concessionaires and Other Organizations Interviewed
| Title | Organization | Date |
|---|---|---|
| Vice President – Strategy, Research + Insights Executive Vice President, Managing Partner | Phaedon | 11/07/23 |
| Managing Director | Kinetic Consultancy | 11/20/23 |
| Executive Vice President Vice President, Business Development Chief Technology Officer Chief Development Officer, Executive Vice President Vice President, Business Development | Paradies Lagardère | 11/27/23 |
| Executive Vice President | OTG Management | 11/30/23 |
| Director, Programs | Open Doors Organization | 1/29/24 |
| Vice President, e-Commerce | Fraport AG | 4/19/24 |
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