Previous Chapter: 12 AUTOMATION
Suggested Citation: "REFERENCES." National Research Council. 1997. Flight to the Future: Human Factors in Air Traffic Control. Washington, DC: The National Academies Press. doi: 10.17226/5493.

References

CHAPTER 1: OVERVIEW

Billings, C.E. 1996a. Aviation Automation: The Search for a Human-Centered Approach . Mahwah, NJ: Lawrence Erlbaum.

1996b. Toward a human-centered aircraft automation philosophy. The International Journal of Aviation Psychology 1(4):261–270.


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Diehl, A.E. 1991. The effectiveness of training programs in preventing aircrew ''error." Pp. 640–655 in Proceedings of the Sixth International Symposium on Aviation Psychology, R. Jensen, ed. Columbus, OH: Ohio State University.


Eckhardt, D.E., W.H. Bryant, R.M. Hueschen, and D.C. Foyle 1996. Low-Visibility Landing and Surface Operations for NASA's Terminal Area Productivity Program. Information Paper 4. International Civil Aviation Organization (ICAO) All Weather Operations Panel (AWOP) Advanced Surface Movement Guidance and Control Systems (A-SMGCS) Subgroup Meeting, Atlanta, GA, January.


Federal Aviation Administration 1996. Aviation System Capital Investment Plan. Washington, DC: Federal Aviation Administration.

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Suggested Citation: "REFERENCES." National Research Council. 1997. Flight to the Future: Human Factors in Air Traffic Control. Washington, DC: The National Academies Press. doi: 10.17226/5493.

Luffsey, W.S. 1990. How to Become an FAA Air Traffic Controller. New York: Random House.


Mellone, V.J., and S.M. Frank 1993. Behavioral impact of TCAS II on the National Air Traffic Control System. In Proceedings of the Seventh International Symposium on Aviation Psychology, R. Jensen, ed. Columbus, OH: Ohio State University.

Monan, W.P. 1987. Cleared for the Visual Approach: Human Factors Problems in Air Carrier Operations . NASA Contractor Report 166573 (September).

Murphy, M. 1980. Analysis of eighty-four commercial aviation incidents: Implications for a resource management approach to crew training. Proceedings of the Annual Reliability and Maintainability Symposium. IEEE.


Planzer, N., and M. Jenny 1995. Managing the evolution to free flight. Journal of Air Traffic Control March:18–20.


Sarter, N., and D.D. Woods 1995. "Strong, Silent, and Out-of-the-Loop": Properties of Advanced (Cockpit) Automation and Their Impact on Human-Automation Interaction . Technical Report CSEL 95-TR-01. Columbus, OH: Cognitive Systems Engineering Laboratory, Ohio State University.

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Wiener, E.L. 1977. Controlled flight into terrain accidents: system-induced errors. Human Factors 19:171–181.

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CHAPTER 2: TASKS IN AIR TRAFFIC CONTROL

Cheaney, E.S., and C.E. Billings 1981. Application of the epidemiological model in studying human error in aviation. 1980 Aircraft Safety and Operating Problems Conference . NASA CP 2170.


Federal Aviation Administration 1988. FAA Organization Manual. Order 1100.148B (December 6). Washington, DC: U.S. Department of Transportation.

1989. FAA Organization—Field. Order 1100.5C (February 6). Washington, DC: U.S. Department of Transportation.

1990. Standard Organization of Air Traffic Control Terminal Facilities . Order 1100.126F (April 13). Washington, DC: U.S. Department of Transportation.

1994. FAA reorganizes along its key lines of business. Headquarters Intercom (December 13). Washington, DC: U.S. Department of Transportation.

Suggested Citation: "REFERENCES." National Research Council. 1997. Flight to the Future: Human Factors in Air Traffic Control. Washington, DC: The National Academies Press. doi: 10.17226/5493.

Huey, B.M., and C.D. Wickens, eds. 1993. Workload Transition: Implications for Individual and Team Performance . Committee on Human Factors, National Research Council. Washington, DC: National Academy Press. Luffsey, W.S.

1990. How to Become an Air Traffic Controller. New York: Random House. Monan, W.P., Cpt.

1986. Human Factors in Aviation Operations: The Hearback Problem (NASA Contractor Report 177398). Moffett Field, CA: NASA Ames Research Center.


Pritchett, A., and R.J. Hansman 1993. Preliminary analysis of pilot ratings of "party line" information importance. In Proceedings of the Seventh International Symposium on Aviation Psychology, R. Jensen, ed. Columbus: Ohio State University

CHAPTER 3: PERFORMANCE ASSESSMENT, SELECTION, AND TRAINING

Ackerman, P.L., R. Kanfer, and M. Goff 1995. Cognitive and noncognitive determinants and consequences of complex skill acquisition. Journal of Experimental Psychology: Applied 4:270–304.


Barrick, M.R., and M.K. Mount 1991. The big five personality dimensions and job performance: A meta-analysis. Personnel Psychology 44:1–26.

Borman, W.C., J.W. Hedge, and M.A. Hanson 1992. Criterion Development in the SACHA Project: Toward Accurate Measurement of ATCS Performance. Institute Report #222. Prepared by Personnel Decisions Research Institutes, Inc.

Broach, D., and J. Brecht-Clark 1994. Validation of the Federal Aviation Administration Air Traffic Control Specialist Pre-Training Screen. DOT/FAA/AM-94/4. Prepared for the Federal Aviation Administration, Office of Aviation Medicine. Available through the National Technical Information Service, Springfield, VA 22161. Washington, DC: U.S. Department of Transportation.

Buckley, E.P., W.F. O'Connor, and T. Beebe 1969. A Comparative Analysis of Individual and System Performance Indices for the Air Traffic Control System. (NA-69-40; RD-69-50; Government accession #710795). Atlantic City, NJ: Department of Transportation, Federal Aviation Administration, National Aviation Facilities Experimental Center, Systems Research and Development Service.

Buckley, E.P., B.D. DeBaryshe, N. Hitchner, and P. Kohn 1983. Methods and Measurements in Real-Time Air Traffic Control System Simulation. Prepared for the Federal Aviation Administration. Washington, DC: U.S. Department of Transportation.


Cattell, R.B., H.W. Eber, and M.M. Tatsuoka 1970. Handbook for the 16PF. Champaign, IL: Institute for Personality and Aptitude Testing (IPAT).

Collins, W.E., L.G. Nye, and C.A. Manning 1990. Studies of Poststrike Air Traffic Control Specialist Trainees: III. Changes in Demographic Characteristics of Academy Entrants and Biodemographic Predictors of Success in Air Traffic Controller Selection and Academy Screening. DOT/FAA/AM- 90/4. Prepared for the Federal Aviation Administration, Office of Aviation Medicine. Washington, DC: U.S. Department of Transportation.

Suggested Citation: "REFERENCES." National Research Council. 1997. Flight to the Future: Human Factors in Air Traffic Control. Washington, DC: The National Academies Press. doi: 10.17226/5493.

Della Rocca, P., C.A. Manning, and H. Wing 1990. Selection of Air Traffic Controllers for Automated Systems: Applications from Current Research. DOT/FAA/AM-90/13. Prepared for the Federal Aviation Administration, Office of Aviation Medicine. Available through the National Technical Information Service, Springfield, VA 22161. Washington, DC: U.S. Department of Transportation.

Druckman, D., and R. Bjork, eds. 1994. Learning, Remembering, Believing: Enhancing Human Performance . Committee on Techniques for the Enhancement of Human Performance, National Research Council. Washington, DC: National Academy Press.


Federal Aviation Administration 1995. 3120.4H Air Traffic Technical Training. Prepared by Air Traffic Program Management.


Greeno, J.G., D.R. Smith, and J.L. Moore 1993. Transfer of situated learning. Pp. 99–167 in Transfer on Trial: Intelligence, Cognition, and Instruction, D.K. Detterman and R.J. Sternberg, eds. Norwood, NJ: Ablex.


Hedge, J.W., W.C. Borman, M.A. Hanson, G.W. Carter, and L.C. Nelson 1993. Progress Toward Development of ATCS Performance Criterion Measures. Institute Report #235. Prepared for Personnel Decisions Research Institutes, Inc.


Knerr, C.M., J.E. Morrison, R.J. Mumaw, D.J. Stein, P.J. Sticha, R.G. Hoffman, D.M. Buede, and D.M. Holding 1987. Simulation-Based Research in Part-Task Training. AF HRL-TR-86-12, AD-B107 293. Air Force Human Resources Laboratory, Brooks Air Force Base, TX .


Lave, J., and E. Wenger 1991. Situated Learning: Legitimate Peripheral Participation. Cambridge, England: Cambridge University Press.

Lewis, M. 1978. Use of the Occupational Knowledge Test to Assign Extra Credit in Selection of Air Traffic Controllers. FAA Office of Aviation Report No. FAA-AM-78-7, 1978.


Manning, C.A., and D. Broach 1992. Identifying Ability Requirements for Operators of Future Automated Air Traffic Control Systems. DOT/FAA/AM-92/26. Prepared for the Federal Aviation Administration, Office of Aviation Medicine. Available through the National Technical Information Service, Springfield, VA 22161. Washington, DC: U.S. Department of Transportation.

Manning, C.A., P.S. Della Rocco, and K.D. Bryant 1989. Prediction of Success in FAA Air Traffic Control Field Training as a Function of Selection and Screening Test Performance. DOT/FAA/AM-89/6. Prepared for the Federal Aviation Administration, Office of Aviation Medicine. Available through the National Technical Information Service, Springfield, VA 22161. Washington, DC: U.S. Department of Transportation.

Manning, C.A., P.S. Kegg, and W.E. Collins 1988. Studies of Poststrike Air Traffic Control Specialist Trainees: II. Selection and Screening Programs. DOT/FAA/AM-88/ 3. Prepared for the Federal Aviation Administration, Office of Aviation Medicine. Available through the National Technical Information Service, Springfield, VA 22161. Washington, DC: U.S. Department of Transportation.

Milkovich, G.T., and A.K. Wigdor, eds., with R.F. Broderick and A.S. Mavor 1991. Pay for Performance: Evaluating Performance Appraisal and Merit Pay. Committee on Performance Appraisal for Merit Pay, National Research Council. Washington, DC: National Academy Press.

Miller, R.B. 1954. Psychological Considerations in the Design of Training Equipment. Report No. WADC-TR-54-563, AD 71202. Wright Air Development Center, Wright-Patterson Air Force Base, Ohio.

Suggested Citation: "REFERENCES." National Research Council. 1997. Flight to the Future: Human Factors in Air Traffic Control. Washington, DC: The National Academies Press. doi: 10.17226/5493.

Naylor, J.C. 1962. Parameters Affecting the Relative Efficiency of Part and Whole Practice Methods: A Review of the Literature. NAVTRADEVCEN 950-1, AD-275 921. U.S. Naval Training Device Center, Port Washington, N.Y.

Nickels, B.J., P. Bobko, M.D. Blair, and E.L. Tartak 1995. Separation and Control Hiring Assessment: Final Job Report. Bethesda, MD: University Research Corporation.

Nye, L.G., and W.E. Collins 1991. Some Personality Characteristics of Air Traffic Control Specialist Trainees: Interactions of Personality and Aptitude Test Scores with FAA Academy Success and Career Expectations. DOT/FAA/AM-91/8. Prepared for the Federal Aviation Administration, Office of Aviation Medicine. Available through the National Technical Information Service, Springfield, VA 22161. Washington, DC: U.S. Department of Transportation.


O'Hare, D., and S.N. Roscoe 1990. Flight Deck Performance: The Human Factor. Ames, IA: Iowa State University Press.


Patrick, J. 1992. Training: Research and Practice. San Diego, CA: Academic Press.


Redding, R.E., J.R. Cannon, and T.L. Seamster 1992. Expertise in air traffic control (ATC): What is it, and how can we train for it? Pp. 1326–1330 in Proceedings of the 36th Annual Meeting of the Human Factors Society. Santa Monica, CA: Human Factors Society .

Rodgers, M.D., and D.A. Duke 1994. SATORI: situation assessment through the re-creation of incidents. Pp. 217–225 in Situational Awareness in Complex Systems, R.D. Gilson, D.J. Garland, and J.M. Koonee, eds. Florida: Embry-Riddle University Press.


Schroeder, D.J., D. Broach, and W.C. Young 1993. Contribution of Personality to the Prediction of Success in Initial Air Traffic Control Specialist Training. DOT/ FAA/AM-93/4. Prepared for the Federal Aviation Administration, Office of Aviation Medicine. Available through the National Technical Information Service, Springfield, VA 22161. Washington, DC: U.S. Department of Transportation.

Sells, S.B., J.T. Dailey, and E.W. Pickrel, eds. 1984. Selection of Air Traffic Controllers. FAA-AM-84-2. Prepared for the Federal Aviation Administration, Office of Aviation Medicine. Available through the National Technical Information Service, Springfield, VA 22161. Washington, DC: U.S. Department of Transportation.

Spielberger, D.C. 1979. Preliminary Manual for the State-Trait Personality Inventory . Tampa, FL: University of South Florida, Human Resources Institute.

Stein, E., and R.L. Sollenberger 1996. Another look at air traffic controller performance. In Proceedings of the 40th Annual Meeting of the Human Factors Society.


VanDeventer, A.D., W.E. Collins, C.A. Manning, D.K. Taylor, and N.E. Baxter 1984. Studies of Poststrike Air Traffic Control Specialist Trainees: I. Age, Biographic Factors, and Selection Test Performance Related to Academy Training Success . FAA-AM-84-6. Prepared for the Federal Aviation Administration, Office of Aviation Medicine. Available through the National Technical Information Service, Springfield, VA 22161. Washington, DC: U.S. Department of Transportation.

VanDeventer, A.D., D.K. Taylor, W.E. Collins and J.O. Boone 1983. Three Studies of Biographical Factors Associated with Success in Air Traffic Control Specialist Screening/Training at the FAA Academy . FAA-AM-83-6. Prepared for the

Suggested Citation: "REFERENCES." National Research Council. 1997. Flight to the Future: Human Factors in Air Traffic Control. Washington, DC: The National Academies Press. doi: 10.17226/5493.

Federal Aviation Administration, Office of Aviation Medicine. Available through the National Technical Information Service, Springfield, VA 22161. Washington, DC: U.S. Department of Transportation.


Weltin, M., D. Broach, K. Goldback, and R. O'Donnel 1992. Concurrent Criterion-Related Validation of Air Traffic Control Specialist PreTraining Screen. Fairfax, VA: Aerospace Sciences, Inc.

Wigdor, A.K., and Bert F. Green, Jr., eds. 1991. Performance Assessment for the Workplace. Committee on Performance of Military Personnel, National Research Council. Washington, DC: National Academy Press.

Wing, H., and C.A. Manning, eds. 1991. Selection of Air Traffic Controllers: Complexity, Requirements, and Public Interest. DOT/FAA/AM-91/9. Prepared for the Federal Aviation Administration, Office of Aviation Medicine. Available through the National Technical Information Service, Springfield, VA 22161. Washington, DC: U.S. Department of Transportation.

CHAPTER 4: AIRWAY FACILITIES

Blanchard, R.E., and J.J. Vardaman 1994. Human Factors in Airway Facilities Maintenance: Development of a Prototype Outage Assessment Inventory. Document number DOT/FAA/AM-94/5. Office of Aviation Medicine, Civil Aeromedical Institute, Federal Aviation Administration. Washington, DC: U.S. Department of Transportation.

Booz, Allen and Hamilton, Inc. 1993. U.S. Department of Transportation Final Report for Airway Transportation Systems Specialists. GS-2101. Washington, DC: U.S. Department of Transportation.

1994. U.S. Department of Transportation Test Phase Data Analysis Report for Airway Transportation Systems Specialist. GS-2101. Washington, DC: U.S. Department of Transportation.


Federal Aviation Administration 1970. Air Traffic and Airway Facilities Responsibilities at NAS Computer-Equipped ARTCCs. Order number 1100.124, July 20. Washington, DC: U.S. Department of Transportation.

1974. Air Traffic and Airway Facilities Responsibilities at NAS Computer-Equipped Terminal Facilities. Order number 1100.139, May 21.

1976. Airway Facilities Career Planning Program. Order number 3410.12, April 7. Washington, DC: U.S. Department of Transportation.

1985. Airway Facilities Maintenance Technical Training Program. Order number 3000.10A, May 8. Washington, DC: U.S. Department of Transportation.

1991a. Airway Facilities Sector Configuration (RIS: AF 1100-1). Order number 1100.127C, May 22. Washington, DC: U.S. Department of Transportation.

1991b. Airway Facilities Technical Inspection Program. Order number 6040.6D, August 8. Washington, DC: U.S. Department of Transportation.

1991c. Maintenance Control Center (MCC) Operations Concept. Order number 6000.39, August 8. Washington, DC: U.S. Department of Transportation.

1991d. General Maintenance Handbook - Airway Facilities. Order number 6000.15B, August 15. Washington, DC: U.S. Department of Transportation.

1992a. Airway Facilities Maintenance Personnel Certification Program. Order number 3400.3F, August 6. Washington, DC: U.S. Department of Transportation.

1992b. Airway Facilities Sector Level Staffing Standard System. Order number 1380.40C, December 21. Washington, DC: U.S. Department of Transportation.

1993a. Demographic Profiles of the Airway Facilities Work Force. Washington, DC: U.S. Department of Transportation.

Suggested Citation: "REFERENCES." National Research Council. 1997. Flight to the Future: Human Factors in Air Traffic Control. Washington, DC: The National Academies Press. doi: 10.17226/5493.

1993b. General Maintenance Handbook for Automated Logging. Order number 6000.48, December 1. Washington, DC: U.S. Department of Transportation.

1993c. The GS-2101 Airway Transportation Systems Specialist. Videotape. Washington, DC: U.S. Department of Transportation.

1993d. GS-2101 Implementation. Videotape. Washington, DC: U.S. Department of Transportation.

1994a. Airway Facilities Operational Plan for Training. Washington, DC: U.S. Department of Transportation.

1994b. Airway Transportation System Specialists Implementation/Conversion Document. Washington, DC: U.S. Department of Transportation.

1994c. Remote Maintenance Monitoring System (RMMS), Remote Monitoring Subsystem (RMS) Requirements. Document number NAS-MD-793A. Washington, DC: U.S. Department of Transportation.

1994d. National Maintenance Coordination Center: Monitoring the Heartbeat of the NAS. Produced by ASM-100. Washington, DC: Federal Aviation Administration, U.S. Department of Transportation.

1995. Classification Guide and Qualification Standard. GS-2101.

CHAPTER 5: COGNITIVE TASK ANALYSIS OF AIR TRAFFIC CONTROL

Adams, M.J., Y.J. Tenney, and R.W. Pew 1995. Situation awareness and the cognitive management of complex systems. Human Factors 37(1):85–104.

Ammerman, H.L., E.S. Becker, G.W. Jones, and W.K. Tobey 1987. FAA Air Traffic Control Operations Concepts. Volume I: ATC Background and Analysis Methodology (Technical Report DOT/FAA/AP-87-01). Colorado Springs, CO: Computer Technology Associates, Inc.


Baddeley, A.D. 1986. Working Memory. Oxford: Oxford University Press.

Burke-Cohen, J. 1995. Traffic control clearances. Pp. 29–38 in How To Say It and How Much: The Effect of Format and Complexity on Pilot Recall of Air Traffic Control Clearances, B.G. Kanki and O.V. Prinzo, eds. (DOT/FAA/AM-96/10). Prepared for Office of Aviation Medicine, Federal Aviation Administration . Washington, DC: U.S. Department of Transportation.


Chi, M.T., P.J. Feltovich, and R. Glaser 1981. Categorization and representation of physics problems by experts and novices. Cognitive Science 5:121–152.

Cohen, M.S., J.T. Freeman, and B.B. Thompson 1996a. Training the naturalistic decision maker. In Naturalistic Decision Making, C. Zsambok et al., eds. Hillsdale, NJ: Lawrence Erlbaum.

Cohen, M.S., J.T. Freeman, and S. Wolf 1996b. Meta-recognition in time-stressed decision making: Recognizing, critiquing, and correcting. Human Factors Special Issue on Decision Making in Complex Environments.

Corwin, W.H. 1991. Data link integration in commercial transport operations. In Proceedings of the Sixth International Aviation Psychology Symposium . Columbus, OH: Department of Aviation, Ohio State University.

Suggested Citation: "REFERENCES." National Research Council. 1997. Flight to the Future: Human Factors in Air Traffic Control. Washington, DC: The National Academies Press. doi: 10.17226/5493.

Endsley, M.R. 1994. Automation and situation awareness. In Automation and Human Performance: Theory and Application, R. Parasuraman and M. Mouloua, eds. Hillsdale, NJ: Lawrence Erlbaum.

Endsley, M.R. 1995. Toward a theory of situation awareness in dynamic systems. Human Factors 37(1):32–64.


Fischer, U., and J. Orasanu 1993. Effective decision strategies on the flight deck. In Proceedings of the 7th Biannual Symposium on Aviation Psychology, R. Jensen, ed. Columbus, OH: Ohio State University.

Fowler, F.D. 1980. Air traffic control problems: A pilot's view. Human Factors 22:645–653.


Gopher, D. 1993. The skill of attention control: Acquisition and execution of attention strategies. Pp. 299–322 in Attention and Performance XIV: Synergies in Experimental Psychology, Artificial Intelligence, and Cognitive Neuroscience—A Silver Jubilee, D.E. Meyer and S. Kornblum, eds. Cambridge, MA: Massachusetts Institute of Technology Press.

Gopher, D., M. Weil, and T. Bareket 1994. Transfer of skill from a computer game trainer to flight. Human Factors 36(4):387–405.


Harris, J.E., and A.J. Wilkins 1982. Remembering to do things: A theoretical framework and an illustrative experiment. Human Learning 1:123–136.

Hart, S.G., and C.D. Wickens 1990. Workload assessment and prediction. Pp. 257–300 in MANPRINT:AV Emerging Technology. Advanced Concepts for Integrating People, Machines and Organizations, H.R. Booher, ed. New York: Van Nostrand Reinhold.

Harwood, K., R. Roske-Hofstrand, and E. Murphy 1991. Exploring conceptual structures in air traffic control (ATC). In Proceedings of the Sixth International Symposium on Aviation Psychology . Columbus, OH: Department of Aviation, Ohio State University.

Hawkins, F.H. 1987. Human Factors in Flight. UK: Gower Technical Press.

Holding, D. 1987. Concepts in training. In Handbook of Human Factors, G. Salvendy, ed. New York: Wiley & Sons.

Hopkin, V.D. 1988a. Air traffic control. Pp. 639–662 in Human Factors in Aviation , E.L. Wiener and D.C. Nagel, eds. New York: Academic Press.

1988b. Training Implications of Technological Advances in Air Traffic Control. Keynote address at the Federal Aviation Symposium on Air Traffic Control Training for Tomorrow's Technology, Oklahoma City, OK. Federal Aviation Administration.

1995. Human Factors of Air Traffic Control. London: Taylor & Francis.

Huey, B.M., and C.D. Wickens, eds. 1993. Workload Transition: Implications for Individual and Team Performance . Committee on Human Factors, National Research Council. Washington, DC: National Academy Press.


Kanki, B.G., and O.V. Prinzo, eds. 1995. Methods and Metrics of Voice Communications (DOT/FAA/AM/96-10). Washington, DC: Office of Aviation Medicine, Federal Aviation Administration.

Suggested Citation: "REFERENCES." National Research Council. 1997. Flight to the Future: Human Factors in Air Traffic Control. Washington, DC: The National Academies Press. doi: 10.17226/5493.

Kerns, K. 1991. Data-link communication between controllers and pilots: A review and synthesis of the simulation literature. International Journal of Aviation Psychology 1(3):181–204.

Klein, G.A., J. Orasanu, R. Calderwood, and C.E. Zsambok, eds. 1993. Decision Making in Action: Models and Methods. Norwood, NJ: Ablex.

Klein, G., and B.W. Crandall 1995. The role simulation in problem solving and decision making. In Local Applications of the Ecological Approach to Human-Machine Systems, P. Hancock, J. Flach, J. Caird, and K. Vicente, eds. Hillsdale, NJ: Lawrence Erlbaum.

Liu, Y.Y., and C.D. Wickens 1992. Visual scanning with or without spatial uncertainty and divided and selective attention. Acta Psychologica 79:131–153.

Logie, R. 1995. Spatial Working Memory. Hillsdale, NJ: Lawrence Erlbaum.


May, P., M. Campbell, and C.D. Wickens 1995. Perspective displays for air traffic control: Display of terrain and weather. Air Traffic Control Quarterly 3:1–17.

Means, B., E. Salas, B. Crandall, and T.O. Jacobs 1993. Training decision makers for the real world. Pp. 306–326 in Decision Making in Action: Models and Methods, G.A. Klein, J. Orasanu, R. Calderwood, and C.E. Zsambok, eds. Norwood, NJ: Ablex.

Monan, W.P. 1986. Human Factors in Aviation Operations: The Hearback Problem (NASA Contractor Report 177398). Moffett Field, CA: NASA Ames Research Center.

Moray, N. 1986. Monitoring behavior and supervisory control. Pp. 40–51 in Handbook of Perception and Performance, Vol. II, K.R. Boff, L. Kaufman, and J.P. Thomas, eds. New York: Wiley & Sons.

Morrow, D., A. Lee, and J.A. Purcell 1993. Analysis of problems in routine controller-pilot communications. International Journal of Aviation Psychology 3:285–302.

Murphy, E.D. 1989. Methodology for Correlation of ATC Controller Workload and Errors Phase II (DOT SBIR Final Technical Report). Rockville, MD: Computer Technology Associates, Inc.


Nagel, D.C. 1988. Human error in aviation operations. Pp. 263–303 in Human Factors in Aviation , E.L. Wiener and D.C. Nagel, eds. New York: Academic Press.

National Transportation Safety Board 1992. Aircraft Accident Report (PB91-910409 - NTSB/AAR-91/08). Washington, DC: Department of Transportation.

Norman, D.A. 1981. Categorization of action slips. Psychological Review 88:1–15.

Norman, D. 1988. The Psychology of Everyday Things. New York: Basic Books.


Orasanu, J. 1993. Decision-making in the cockpit. Pp. 137–173 in Cockpit Resource Management, E.L. Wiener, B.G. Kanki, and R.L. Helmreich, eds. San Diego: Academic Press.


Pennington, N., and R. Hastie 1993. A theory of explanation-based decision making. Pp. 188–201 in Decision Making in Action: Models and Methods, G.A. Klein, J. Orasanu, R. Calderwood, and C.E. Zsambok, eds. Norwood, NJ: Ablex.

Suggested Citation: "REFERENCES." National Research Council. 1997. Flight to the Future: Human Factors in Air Traffic Control. Washington, DC: The National Academies Press. doi: 10.17226/5493.

Pritchett, A., and R.J. Hansman 1993. Preliminary analysis of pilot ratings of "party line" information importance . In Proceedings of the Seventh International Symposium on Aviation Psychology. Columbus, OH: Department of Aviation, Ohio State University.


Raby, M., and C.D. Wickens 1994. Strategic workload management and decision biases in aviation. International Journal of Aviation Psychology 4(3):211–240.

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Rasmussen, J. 1986. Information Processing and Human-Machine Interaction: An Approach to Cognitive Engineering. New York: North Holland.

Reason, J.T. 1990. Human Error. Cambridge, Eng.: Cambridge University Press.

Redding, R.E., J.R. Cannon, and T.L. Seamster 1992. Expertise in air traffic control (ATC): What is it, and how can we train for it? Pp. 1326–1330 in Proceedings of the 36th Annual Meeting of the Human Factors Society. Santa Monica, CA: Human Factors Society.

Rodgers, M. 1993. An Examination of the Operational Error Database for En Route Traffic Control Centers. Federal Aviation Administration Civil Aeromedical Institute report.

Rouse, W.B., and N.M. Morris 1987. Conceptual design of a human error tolerant interface for complex engineering systems. Automatica 23(2):231–235.


Salas, E., C. Prince, D.P. Baker, and L. Shrestha 1995. Situation awareness in team performance: Implications for measurement and training. Human Factors 37(1):123–136.

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Seamster, T.L., R.E. Redding, J.R. Cannon, J.M. Ryder, and J.A. Purcell 1993. Cognitive task analysis of expertise in air traffic control. International Journal of Aviation Psychology 3(4):257–283.

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Suggested Citation: "REFERENCES." National Research Council. 1997. Flight to the Future: Human Factors in Air Traffic Control. Washington, DC: The National Academies Press. doi: 10.17226/5493.

Stein, E.S. 1992. Air Traffic Control Visual Scanning. Report Number DOT/FAA/CT-TN92/16. Atlantic City, NJ: Federal Aviation Administration.

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CHAPTER 8: SYSTEM MANAGEMENT

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Broderick, A. 1995. The Challenge of Aviation Safety. Washington, DC: Federal Aviation Administration.


Collins, W., and M. Wayda 1994. Index of FAA Office of Aviation Medicine Reports: 1961 through 1993. Federal Aviation Administration report DOT/FAA/AM-94/1, January, 1994.


Daschle, L.H. 1995. Remarks delivered at the 1995 FAA Aviation Forecast Conference, March 3, 1995.

Deci, E.L., Connell, J.P., and Ryan, R.M. 1989. Self-determination in a work organization. Journal of Applied Psychology 74(4):580–593.


Federal Aviation Administration 1989. Aviation Safety Indicators - Concept Definition. November.

1991. Quality Through Partnership. Order 3710.16. November 15.

1993a. The Future Traffic Flow Management System (Draft), Volume I: Operational Description. June 8, 1993.

1993b. Human Factors Policy. FAA Order 9550.8. October.

1993c. Employee Indemnification Policy and Procedures. FAA Order 2300.2A. October 22.

Suggested Citation: "REFERENCES." National Research Council. 1997. Flight to the Future: Human Factors in Air Traffic Control. Washington, DC: The National Academies Press. doi: 10.17226/5493.

1994a. Aviation System Indicators. 1994 Annual Report.

1994b. Memorandum from the Office of the FAA Administrator, November 30.

1994c. New structure: FAA reorganizes along its key lines of business. FAA Headquarters Intercom, December 13.

1995a. Strategic Plan, Volume 2.

1995b. Air Traffic Control. FAA Order 7110.65J.

1995c. Annotated Summary Briefing of the Results of the Employee Attitude Survey for 1995.

1995d. National Plan For Civil Aviation Human Factors: An Initiative for Research and Application. March.

1995e. Air Traffic Services Plan 1995–2000. August.

1995f. FAA vision, mission, and values. FAA Internet Service. October.

1995g. Federal Aviation Administration Technical Center Internet Homepage, December 21.

1996a. Air Traffic Services FY-96 Business Plan.

1996b. Human factors research project initiatives: 1996. FAA Human Factors Internet Home Page.

1996c. Report to the Committee on the Status and Organization of Human Factors Within the FAA. Final report of the Human Factors Subcommittee, August 5, 1996.


Harss, C., J. Lichtenfeld, M. Kastner, and J. Goodrich 1990. Air traffic controller working conditions and organization: Suggestions for analysis and improvements from a psychological point of view. In Automation and Systems Issues in Air Traffic Control, J. Wise, V.D. Hopkin, and M. Smith, eds. New York: Springer-Verlag.

Hinson, D., FAA administrator 1995a. Remarks delivered at the National Airspace System (NAS) Architecture Meeting, Washington, DC, June 27.

1995b. Remarks delivered at the 1995 Aviation Safety Initiative Review Conference, New Orleans, December 6.


International Civil Aviation Organization (ICAO) 1993. Human factors, management, and organization. ICAO Circular: Human Factors Digest 10 Circular 247-AN/148.


LaPorte, T. 1987. The self-designing high-reliability organization: Aircraft carrier flight operations at sea. Naval War College Review Autumn.

1988. The United States air traffic system: Increasing reliability in the midst of rapid growth. In The Development of Large Technical Systems, R. Mayntz and T. Hughes, eds. Boulder, CO: Westview Press.

1996a. High reliability organizations: Unlikely, demanding and at risk. Journal of Contingency and Crisis Management 4(2).

1996b. Technologies as systems and networks: Issues of dependence, public confidence and constancy. FLUX: International Quarterly of Networks and Technology.

LaPorte, T., and P. Consolini 1991. Working in practice but not in theory: Theoretical challenges of ''high-reliability organizations." Journal of Public Administration Research and Theory 1:19–47.

Lee, J., and N. Moray 1992. Trust, control strategies, and allocation of function in human-machine systems. Ergonomics 35:1243–1270.


Moray, N., and B. Huey, eds. 1988. Human Factors Research and Nuclear Safety. Committee on Human Factors, National Research Council. Washington, DC: National Academy Press.

Suggested Citation: "REFERENCES." National Research Council. 1997. Flight to the Future: Human Factors in Air Traffic Control. Washington, DC: The National Academies Press. doi: 10.17226/5493.

Mundra, A. 1996. Introduction of the Ghosting Display Aid. Presentation to the National Research Council Panel on Human Factors in Air Traffic Control Automation, April 25.


Office of Technology Assessment 1988. Safe Skies for Tomorrow: Aviation Safety in a Competitive Environment . OTA-SET-381. Washington, DC: U.S. Government Printing Office, July.


Planzer, N. 1995. Air Traffic Control Requirements. Presentation to the National Research Council Panel on Human Factors in Air Traffic Control Automation, August.

Planzer, N., and M. Jenny 1995. Managing the evolution to free flight. Journal of Air Traffic Control March:18–20.


Reason, J. 1987a. A framework for classifying errors. In New Technology and Human Error , J. Rasmussen, K. Duncan, and J. LePlat, eds. Chichester, U.K.: Wiley.

1987b. Generic error-modeling system (GEMS): A cognitive framework for locating common human error forms. In New Technology and Human Error, J. Rasmussen, K. Duncan, and J. LePlat, eds. Chichester, U.K.: Wiley.


Schroeder, D. 1996. CAMI Human Factors Research. Federal Aviation Administration internal memorandum, January 8.

Stager, P. 1990. Error Models for Operating Irregularities: Implications for Automation. In Automation and Systems Issues in Air Traffic Control , J. Wise, V.D. Hopkin, and M. Smith, eds. New York: Springer-Verlag.

Stein, E., and E. Buckley 1994. Human Factors at the FAA Technical Center: Bibliography 1958–1994 . Federal Aviation Administration report DOT/FAA/CT-TN94/50.


Westrum, R. 1990. Automation, information and consciousness in air traffic control. In Automation and Systems Issues in Air Traffic Control, J. Wise, V.D. Hopkin, and M. Smith, eds. New York: Springer-Verlag.

Wood, R. 1991. Aviation Safety Programs: A Management Handbook. Englewood, CO: Jeppeson Sanderson, Inc.

CHAPTER 9: HUMAN FACTORS IN AIRWAY FACILITIES

Blanchard, R.E., and J.J. Vardaman 1994. Human Factors in Airway Facilities maintenance: Development of a Prototype Outage Assessment Inventory. Document number DOT/FAA/AM-94/5. Office of Aviation Medicine, Civil Aeromedical Institute, Federal Aviation Administration. Washington, DC: U.S. Department of Transportation.


Collins, W., and M. Wayda 1994. Index of FAA Office of Aviation Medicine Reports: 1961 through 1993. FAA report DOT/FAA/AM-94/1, January 1994.


Federal Aviation Administration 1991a. Maintenance Control Center (MCC) Operations Concept. Order number 6000.39, August 8. Washington, DC: U.S. Department of Transportation.

1991b. General Maintenance Handbook - Airway Facilities. Order number 6000.15B, August 15. Washington, DC: U.S. Department of Transportation.

Suggested Citation: "REFERENCES." National Research Council. 1997. Flight to the Future: Human Factors in Air Traffic Control. Washington, DC: The National Academies Press. doi: 10.17226/5493.

1991c. Policy for Maintenance of the National Airspace System (NAS) through the Year 2000. Order number 6000.30B, October 8. Washington, DC: U.S. Department of Transportation.

1993a. Airway Facilities Strategic Plan. Washington, DC: U.S. Department of Transportation.

1993b. Demographic Profiles of the Airway Facilities Work Force. Washington, DC: U.S. Department of Transportation.

1994a. Airway Facilities Operational Plan for Training. Washington, DC: U.S. Department of Transportation.

1994b. Airway Transportation System Specialists Implementation/Conversion Document. Washington, DC: U.S. Department of Transportation.

1994c. Remote Maintenance Monitoring System (RMMS), Remote Monitoring Subsystem (RMS) Requirements. Document number NAS-MD-793A. Washington, DC: U.S. Department of Transportation.

1995a. Classification Guide and Qualification Standard. GS-2101.

1995b. Plan For Engineering, Research, and Development. Washington, DC: U.S. Department of Transportation.

1995c. Airway Facilities Concept of Operations for the Future, 1994 Edition. Washington, DC: U.S. Department of Transportation.

1995d. Airway Facilities Strategic Plan. Washington, DC: U.S. Department of Transportation.

1995e. National Plan For Civil Aviation Human Factors: An Initiative for Research and Application. Washington, DC: U.S. Department of Transportation.

1996. Human Factors Research Project Initiatives. Internet: FAA Human Factors Home Page.

Johannssen, H. 1992. FAA Operations and Staffing. Testimony before the Subcommittee on Aviation of the Committee on Public Works and Transportation, House of Representatives, March 3, 5.


Reynolds, P., and V. Prabhu 1993. Future operations environment of Airway Facilities. McLean, VA: MITRE Center for Advanced Aviation System Development.


Schroeder, D., and J. Deloney 1983. Job attitudes toward the new maintenance concept of the Airway Facilities Service. FAA report FAA-AM-83-7.

Stein, E.S., and E. Buckley 1994. Human Factors at the FAA Technical Center: Bibliography 1958–1994. FAA report DOT/FAA/CT-TN94/50.


Theisen, C.J., Jr., A. Salvador, and W.J. Hoffman 1987. Development of a System Engineer Workstation, Pp. 1421– 1424 in Proceedings of the Human Factors Society 31st Annual Meeting.


Wagner, D., J. Birt, M. Snyder, and J. Duncanson 1996. Human Factors Design Guide (HFDG) for Acquisition of Commercial-off-the-Shelf (COTS) Subsystems, Nondevelopmental Items (NDI), and Developmental Systems. Department of Transportation report DOT/FAA/CT-96/1.

CHAPTER 10: STRATEGIES FOR RESEARCH

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CHAPTER 12: AUTOMATION

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Next Chapter: Appendix A Aviation and Related Acronyms
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