Guide for Customer-Driven Benchmarking of Maintenance Activities (2004)

Chapter: Appendix D - Assessing Value Added to Customers

Unfortunately, this book can't be printed from the OpenBook. If you need to print pages from this book, we recommend downloading it as a PDF.

Visit NAP.edu/10766 to get more information about this book, to buy it in print, or to download it as a free PDF.
Previous Chapter: Appendix C - Guidance on Designing and Administering Surveys
Page 214 Bookmark
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Save
Cancel
Page 214
Page 215 Bookmark
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Save
Cancel
Page 215
Page 216 Bookmark
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Save
Cancel
Page 216
Page 217 Bookmark
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Save
Cancel
Page 217
Page 218 Bookmark
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Save
Cancel
Page 218
Page 219 Bookmark
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Save
Cancel
Page 219
Page 220 Bookmark
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Save
Cancel
Page 220
Page 221 Bookmark
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Save
Cancel
Page 221
Page 222 Bookmark
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Save
Cancel
Page 222
Page 223 Bookmark
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Save
Cancel
Page 223
Page 224 Bookmark
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Save
Cancel
Page 224
Page 225 Bookmark
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Save
Cancel
Page 225
Page 226 Bookmark
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Save
Cancel
Page 226
Page 227 Bookmark
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Save
Cancel
Page 227
Page 228 Bookmark
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Save
Cancel
Page 228
Page 229 Bookmark
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Save
Cancel
Page 229
Page 230 Bookmark
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Save
Cancel
Page 230
Next Chapter: Appendix E - Surveys Administered by the States to Their Customers
Subscribe to Emails from the National Academies
Stay up to date on activities, publications, and events by subscribing to email updates.