Guide for Customer-Driven Benchmarking of Maintenance Activities (2004)

Chapter: Appendix D - Assessing Value Added to Customers

Previous Chapter: Appendix C - Guidance on Designing and Administering Surveys
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
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Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 215
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 216
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 217
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 218
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 219
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 220
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 221
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 222
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 223
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 224
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 225
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 226
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 227
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 228
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 229
Suggested Citation: "Appendix D - Assessing Value Added to Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 230
Next Chapter: Appendix E - Surveys Administered by the States to Their Customers
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