Guide for Customer-Driven Benchmarking of Maintenance Activities (2004)

Chapter: Appendix E - Surveys Administered by the States to Their Customers

Previous Chapter: Appendix D - Assessing Value Added to Customers
Suggested Citation: "Appendix E - Surveys Administered by the States to Their Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
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Suggested Citation: "Appendix E - Surveys Administered by the States to Their Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 232
Suggested Citation: "Appendix E - Surveys Administered by the States to Their Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 233
Suggested Citation: "Appendix E - Surveys Administered by the States to Their Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 234
Suggested Citation: "Appendix E - Surveys Administered by the States to Their Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 235
Suggested Citation: "Appendix E - Surveys Administered by the States to Their Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 236
Suggested Citation: "Appendix E - Surveys Administered by the States to Their Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 237
Suggested Citation: "Appendix E - Surveys Administered by the States to Their Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 238
Suggested Citation: "Appendix E - Surveys Administered by the States to Their Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 239
Suggested Citation: "Appendix E - Surveys Administered by the States to Their Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 240
Suggested Citation: "Appendix E - Surveys Administered by the States to Their Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 241
Suggested Citation: "Appendix E - Surveys Administered by the States to Their Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 242
Suggested Citation: "Appendix E - Surveys Administered by the States to Their Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 243
Suggested Citation: "Appendix E - Surveys Administered by the States to Their Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 244
Suggested Citation: "Appendix E - Surveys Administered by the States to Their Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 245
Suggested Citation: "Appendix E - Surveys Administered by the States to Their Customers." National Academies of Sciences, Engineering, and Medicine. 2004. Guide for Customer-Driven Benchmarking of Maintenance Activities. Washington, DC: The National Academies Press. doi: 10.17226/13720.
Page 246
Next Chapter: Appendix F - Blank Worksheets
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