Addressing Difficult Customer Situations (2017)
Chapter: Chapter Three - Survey Results: Extent and Nature of the Problem of Difficult Customers
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Previous Chapter:
Chapter Two - Literature Review
Next Chapter: Chapter Four - Survey Results: How Transit Agencies Address Difficult Customer Situations
Suggested Citation:
"Chapter Three - Survey Results: Extent and Nature of the Problem of Difficult Customers." National Academies of Sciences, Engineering, and Medicine. 2017. Addressing Difficult Customer Situations. Washington, DC: The National Academies Press.
doi: 10.17226/24701.
Suggested Citation:
"Chapter Three - Survey Results: Extent and Nature of the Problem of Difficult Customers." National Academies of Sciences, Engineering, and Medicine. 2017. Addressing Difficult Customer Situations. Washington, DC: The National Academies Press.
doi: 10.17226/24701.
Suggested Citation:
"Chapter Three - Survey Results: Extent and Nature of the Problem of Difficult Customers." National Academies of Sciences, Engineering, and Medicine. 2017. Addressing Difficult Customer Situations. Washington, DC: The National Academies Press.
doi: 10.17226/24701.
Suggested Citation:
"Chapter Three - Survey Results: Extent and Nature of the Problem of Difficult Customers." National Academies of Sciences, Engineering, and Medicine. 2017. Addressing Difficult Customer Situations. Washington, DC: The National Academies Press.
doi: 10.17226/24701.
Suggested Citation:
"Chapter Three - Survey Results: Extent and Nature of the Problem of Difficult Customers." National Academies of Sciences, Engineering, and Medicine. 2017. Addressing Difficult Customer Situations. Washington, DC: The National Academies Press.
doi: 10.17226/24701.
Suggested Citation:
"Chapter Three - Survey Results: Extent and Nature of the Problem of Difficult Customers." National Academies of Sciences, Engineering, and Medicine. 2017. Addressing Difficult Customer Situations. Washington, DC: The National Academies Press.
doi: 10.17226/24701.
Suggested Citation:
"Chapter Three - Survey Results: Extent and Nature of the Problem of Difficult Customers." National Academies of Sciences, Engineering, and Medicine. 2017. Addressing Difficult Customer Situations. Washington, DC: The National Academies Press.
doi: 10.17226/24701.
Suggested Citation:
"Chapter Three - Survey Results: Extent and Nature of the Problem of Difficult Customers." National Academies of Sciences, Engineering, and Medicine. 2017. Addressing Difficult Customer Situations. Washington, DC: The National Academies Press.
doi: 10.17226/24701.
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