
Exploring Airport Employee Commuting
and Transportation Needs

CHAIR
Marianne Csaky
LanzaJet
VICE CHAIR
Kimberly A. Kenville
University of North Dakota
MEMBERS
Balram “B” Bheodari
Hartsfield-Jackson Atlanta International Airport
Darryl Daniels
Jacobsen Daniels Associates
John Dermody
Federal Aviation Administration
Rhonda Hamm-Niebruegge
St. Louis Lambert International Airport
Lance Lyttle
Seattle-Tacoma International Airport
Chad Makovsky
City of Phoenix (AZ)
Scott McMahon
Morristown Municipal Airport
Frank R. Miller
Burbank-Glendale-Pasadena Airport Authority
Ramon Ricondo
Ricondo and Associates, Inc.
Steve Sisneros
Southwest Airlines
Cathryn Stephens
Eugene Airport
EX OFFICIO MEMBERS
Justin Barkowski
American Association of Airport Executives
Sabrina Johnson
U.S. Environmental Protection Agency
Laura Rinaldi McKee
Airlines for America
Christopher J. Oswald
Airports Council International-North America
Gregory Pecoraro
National Association of State Aviation Officials
T.J. Schulz
Airport Consultants Council
Victoria Sheehan
Transportation Research Board
SECRETARY
Monique R. Evans
Transportation Research Board
__________________
* Membership as of August 2024.
OFFICERS
CHAIR: Carol A. Lewis, Professor, Transportation Studies, Texas Southern University, Houston
VICE CHAIR: Leslie S. Richards, General Manager, Southeastern Pennsylvania Transportation Authority (SEPTA), Philadelphia
EXECUTIVE DIRECTOR: Victoria Sheehan, Transportation Research Board, Washington, DC
MEMBERS
Michael F. Ableson, CEO, Arrival Automotive-North America, Detroit, MI
James F. Albaugh, President and CEO, The Boeing Company (retired), Scottsdale, AZ
Carlos M. Braceras, Executive Director, Utah Department of Transportation, Salt Lake City
Douglas C. Ceva, Vice President, Customer Lead Solutions, Prologis, Inc., Jupiter, FL
Nancy Daubenberger, Commissioner of Transportation, Minnesota Department of Transportation, St. Paul
Marie Therese Dominguez, Commissioner, New York State Department of Transportation, Albany
Garrett Eucalitto, Commissioner, Connecticut Department of Transportation, Newington
Chris T. Hendrickson, Hamerschlag University Professor of Engineering Emeritus, Carnegie Mellon University, Pittsburgh, PA
Randell Iwasaki, President and CEO, Iwasaki Consulting Services, Walnut Creek, CA
Ashby Johnson, Executive Director, Capital Area Metropolitan Planning Organization (CAMPO), Austin, TX
Joel M. Jundt, Secretary of Transportation, South Dakota Department of Transportation, Pierre
Hani S. Mahmassani, W.A. Patterson Distinguished Chair in Transportation; Director, Transportation Center, Northwestern University, Evanston, IL
Scott C. Marler, Director, Iowa Department of Transportation, Ames
Ricardo Martinez, Adjunct Professor of Emergency Medicine, Emory University School of Medicine, Decatur, GA
Michael R. McClellan, Vice President, Strategic Planning, Norfolk Southern Corporation, Atlanta, GA
Russell McMurry, Commissioner, Georgia Department of Transportation, Atlanta
Craig E. Philip, Research Professor and Director, VECTOR, Department of Civil and Environmental Engineering, Vanderbilt University, Nashville, TN
Steward T.A. Pickett, Distinguished Senior Scientist, Cary Institute of Ecosystem Studies, Millbrook, NY
Susan A. Shaheen, Professor and Co-director, Transportation Sustainability Research Center, University of California, Berkeley
Marc Williams, Executive Director, Texas Department of Transportation, Austin
EX OFFICIO MEMBERS
Michael R. Berube, Deputy Assistant Secretary for Sustainable Transportation, U.S. Department of Energy, Washington, DC
Shailen Bhatt, Administrator, Federal Highway Administration, U.S. Department of Transportation, Washington, DC
Amit Bose, Administrator, Federal Railroad Administration, Washington, DC
Tristan Brown, Deputy Administrator, Pipeline and Hazardous Materials Safety Administration, U.S. Department of Transportation, Washington, DC
Steven Cliff, Executive Officer, California Air Resources Board, Sacramento
Rand Ghayad, Senior Vice President, Association of American Railroads, Washington, DC
LeRoy Gishi, Chief, Division of Transportation, Bureau of Indian Affairs, U.S. Department of the Interior, Germantown, MD
William H. Graham, Jr. (Major General, U.S. Army), Deputy Commanding General for Civil and Emergency Operations, U.S. Army Corps of Engineers, Washington, DC
Robert C. Hampshire, Deputy Assistant Secretary for Research and Technology, U.S. Department of Transportation, Washington, DC
Zahra “Niloo” Parvinashtiani, Engineer, Mobility Consultant Solutions, Iteris Inc., Fairfax, VA, and Chair, TRB Young Members Coordinating Council
Sophie Shulman, Deputy Administrator, National Highway Traffic Safety Administration, Washington, DC
Karl Simon, Director, Transportation and Climate Division, U.S. Environmental Protection Agency, Washington, DC
Paul P. Skoutelas, President and CEO, American Public Transportation Association, Washington, DC
Polly Trottenberg, Deputy Secretary of Transportation, U.S. Department of Transportation, Washington, DC
Jim Tymon, Executive Director, American Association of State Highway and Transportation Officials, Washington, DC
Veronica Vanterpool, Acting Administrator, Federal Transit Administration, Washington, DC
Michael Whitaker, Administrator, Federal Aviation Administration, U.S. Department of Transportation, Washington, DC
Vinn White, Deputy Administrator, Federal Motor Carrier Safety Administration, Washington, DC
___________________
* Membership as of August 2024.
AIRPORT COOPERATIVE RESEARCH PROGRAM
ACRP SYNTHESIS 136
A Synthesis of Airport Practice
C. Daniel Prather
DPRATHER AVIATION SOLUTIONS
Riverside, CA
Subscriber Categories
Aviation • Public Transportation • Environment
Research sponsored by the Federal Aviation Administration

Airports are vital national resources. They serve a key role in transportation of people and goods and in regional, national, and international commerce. They are where the nation’s aviation system connects with other modes of transportation and where federal responsibility for managing and regulating air traffic operations intersects with the role of state and local governments that own and operate most airports. Research is necessary to solve common operating problems, to adapt appropriate new technologies from other industries, and to introduce innovations into the airport industry. The Airport Cooperative Research Program (ACRP) serves as one of the principal means by which the airport industry can develop innovative near-term solutions to meet demands placed on it.
The need for ACRP was identified in TRB Special Report 272: Airport Research Needs: Cooperative Solutions in 2003, based on a study sponsored by the Federal Aviation Administration (FAA). ACRP carries out applied research on problems that are shared by airport operating agencies and not being adequately addressed by existing federal research programs. ACRP is modeled after the successful National Cooperative Highway Research Program (NCHRP) and Transit Cooperative Research Program (TCRP). ACRP undertakes research and other technical activities in various airport subject areas, including design, construction, legal, maintenance, operations, safety, policy, planning, human resources, and administration. ACRP provides a forum where airport operators can cooperatively address common operational problems.
ACRP was authorized in December 2003 as part of the Vision 100—Century of Aviation Reauthorization Act. The primary participants in the ACRP are (1) an independent governing board, the ACRP Oversight Committee (AOC), appointed by the Secretary of the U.S. Department of Transportation with representation from airport operating agencies, other stakeholders, and relevant industry organizations such as the Airports Council International-North America (ACI-NA), the American Association of Airport Executives (AAAE), the National Association of State Aviation Officials (NASAO), Airlines for America (A4A), and the Airport Consultants Council (ACC) as vital links to the airport community; (2) TRB as program manager and secretariat for the governing board; and (3) the FAA as program sponsor. In October 2005, the FAA executed a contract with the National Academy of Sciences formally initiating the program.
ACRP benefits from the cooperation and participation of airport professionals, air carriers, shippers, state and local government officials, equipment and service suppliers, other airport users, and research organizations. Each of these participants has different interests and responsibilities, and each is an integral part of this cooperative research effort.
Research problem statements for ACRP are solicited periodically but may be submitted to TRB by anyone at any time. It is the responsibility of the AOC to formulate the research program by identifying the highest priority projects and defining funding levels and expected products.
Once selected, each ACRP project is assigned to an expert panel appointed by TRB. Panels include experienced practitioners and research specialists; heavy emphasis is placed on including airport professionals, the intended users of the research products. The panels prepare project statements (requests for proposals), select contractors, and provide technical guidance and counsel throughout the life of the project. The process for developing research problem statements and selecting research agencies has been used by TRB in managing cooperative research programs since 1962. As in other TRB activities, ACRP project panels serve voluntarily without compensation.
Primary emphasis is placed on disseminating ACRP results to the intended users of the research: airport operating agencies, service providers, and academic institutions. ACRP produces a series of research reports for use by airport operators, local agencies, the FAA, and other interested parties; industry associations may arrange for workshops, training aids, field visits, webinars, and other activities to ensure that results are implemented by airport industry practitioners.
Project 11-03, Topic S06-08
ISSN 1935-9187
ISBN 978-0-309-72771-6
Digital Object Identifier: http://doi.org/10.17226/27994
Library of Congress Control Number 2024946677
© 2024 by the National Academy of Sciences. National Academies of Sciences, Engineering, and Medicine and the graphical logo are trademarks of the National Academy of Sciences. All rights reserved.
Authors herein are responsible for the authenticity of their materials and for obtaining written permissions from publishers or persons who own the copyright to any previously published or copyrighted material used herein.
Cooperative Research Programs (CRP) grants permission to reproduce material in this publication for classroom and not-for-profit purposes. Permission is given with the understanding that none of the material will be used to imply TRB, AASHTO, APTA, FAA, FHWA, FTA, GHSA, or NHTSA endorsement of a particular product, method, or practice. It is expected that those reproducing the material in this document for educational and not-for-profit uses will give appropriate acknowledgment of the source of any reprinted or reproduced material. For other uses of the material, request permission from CRP.
Cover photos courtesy of (clockwise from top left) Port of Seattle, Port of Seattle, San Francisco International Airport, and Denver International Airport.
The report was reviewed by the technical panel and accepted for publication according to procedures established and overseen by the Transportation Research Board and approved by the National Academies of Sciences, Engineering, and Medicine.
The opinions and conclusions expressed or implied in this report are those of the researchers who performed the research and are not necessarily those of the Transportation Research Board; the National Academies of Sciences, Engineering, and Medicine; or the program sponsors.
The Transportation Research Board does not develop, issue, or publish standards or specifications. The Transportation Research Board manages applied research projects which provide the scientific foundation that may be used by Transportation Research Board sponsors, industry associations, or other organizations as the basis for revised practices, procedures, or specifications.
The Transportation Research Board; the National Academies of Sciences, Engineering, and Medicine; and the sponsors of the Airport Cooperative Research Program do not endorse products or manufacturers. Trade or manufacturers’ names or logos appear herein solely because they are considered essential to the object of the report.
Published reports of the
AIRPORT COOPERATIVE RESEARCH PROGRAM
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The National Academy of Sciences was established in 1863 by an Act of Congress, signed by President Lincoln, as a private, nongovernmental institution to advise the nation on issues related to science and technology. Members are elected by their peers for outstanding contributions to research. Dr. Marcia McNutt is president.
The National Academy of Engineering was established in 1964 under the charter of the National Academy of Sciences to bring the practices of engineering to advising the nation. Members are elected by their peers for extraordinary contributions to engineering. Dr. John L. Anderson is president.
The National Academy of Medicine (formerly the Institute of Medicine) was established in 1970 under the charter of the National Academy of Sciences to advise the nation on medical and health issues. Members are elected by their peers for distinguished contributions to medicine and health. Dr. Victor J. Dzau is president.
The three Academies work together as the National Academies of Sciences, Engineering, and Medicine to provide independent, objective analysis and advice to the nation and conduct other activities to solve complex problems and inform public policy decisions. The National Academies also encourage education and research, recognize outstanding contributions to knowledge, and increase public understanding in matters of science, engineering, and medicine.
Learn more about the National Academies of Sciences, Engineering, and Medicine at www.nationalacademies.org.
The Transportation Research Board is one of seven major program divisions of the National Academies of Sciences, Engineering, and Medicine. The mission of the Transportation Research Board is to mobilize expertise, experience, and knowledge to anticipate and solve complex transportation-related challenges. The Board’s varied activities annually engage about 8,500 engineers, scientists, and other transportation researchers and practitioners from the public and private sectors and academia, all of whom contribute their expertise in the public interest. The program is supported by state departments of transportation, federal agencies including the component administrations of the U.S. Department of Transportation, and other organizations and individuals interested in the development of transportation.
Learn more about the Transportation Research Board at www.TRB.org.
CRP STAFF FOR ACRP SYNTHESIS 136
Monique R. Evans, Director, Cooperative Research Programs
Waseem Dekelbab, Deputy Director, Cooperative Research Programs
Marci A. Greenberger, Manager, Airport Cooperative Research Program
Jordan Christensen, Senior Program Officer
Demisha Williams, Senior Program Assistant
Natalie Barnes, Director of Publications
Heather DiAngelis, Associate Director of Publications
ACRP PROJECT 11-03 PANEL
Joshua D. Abramson, Barge Design Solutions, Inc., Nashville, TN (Chair)
Brenda L. Enos, TRC, Boston, MA
Bryant Francis, Cleveland Airport System, Cleveland, OH
Kimberly A. Kenville, University of North Dakota, Grand Forks, ND
Cameron Thompson, Birmingham Airport Authority, Birmingham, AL
Keila Walker-Denis, Orlando International Airport, Orlando, FL
Scott Wintner, San Jose Norman Y. Mineta International Airport, San Jose, CA
Patrick W. Magnotta, FAA Liaison
Liying Gu, Airports Council International-North America Liaison
Christine L. Gerencher, TRB Liaison
TOPIC S06-08 PANEL
Chappelle Broome-Stevenson, Elevation! Services, LLC, Columbia, SC
Brett Caldwell, San Diego County Regional Airport Authority, San Diego, CA (deceased)
Lisa Truong Nguyen, Denver International Airport, Centennial, CO
David Tomporowski, Port of Seattle-Seattle-Tacoma International Airport, Seattle, WA
Mary Tromp, Fort Lauderdale-Hollywood International Airport, Fort Lauderdale, FL
Airport administrators, engineers, and researchers often face problems for which information already exists, either in documented form or as undocumented experience and practice. This information may be fragmented, scattered, and unevaluated. As a consequence, full knowledge of what has been learned about a problem may not be brought to bear on its solution. Costly research findings may go unused, valuable experience may be overlooked, and due consideration may not be given to recommended practices for solving or alleviating the problem.
There is information on nearly every subject of concern to the airport industry. Much of it derives from research or from the work of practitioners faced with problems in their day-to-day work. To provide a systematic means for assembling and evaluating such useful information and to make it available to the entire airport community, the Airport Cooperative Research Program authorized the Transportation Research Board to undertake a continuing project. This project, ACRP Project 11-03, “Synthesis of Information Related to Airport Practices,” searches out and synthesizes useful knowledge from all available sources and prepares concise, documented reports on specific topics. Reports from this endeavor constitute an ACRP report series, Synthesis of Airport Practice.
This synthesis series reports on current knowledge and practice, in a compact format, without the detailed directions usually found in handbooks or design manuals. Each report in the series provides a compendium of the best knowledge available on those measures found to be the most successful in resolving specific problems.
By Jordan Christensen
Staff Officer
Transportation Research Board
Airports face challenges recruiting and maintaining their workforce, and one reason is the employee commute. Airports are typically located farther from residential areas and city centers to meet airside needs and to minimize the impact of noise to the community. Commuting time, method, and cost contribute to the employee commuting challenges, and some airports are addressing their employee commuting concerns.
The objective of this synthesis is to describe how airport employees commute to and from work and how airports are seeking to influence employee transportation decisions. The synthesis includes information on transportation management organizations, which provide alternate transportation solutions rather than using a personal vehicle by implementing transportation demand management programs. The audience for this synthesis is airport management or staff seeking to understand, plan for, and accommodate the transportation commute needs for airport employees.
Information used in this study was attained through a literature review, a survey of airport employees to identify their commuting methods and challenges, and interviews with airport staff to identify their employee challenges and approaches to solving commuter problems. Chapter 5 provides eight case examples that highlight unique issues and solutions that airports use to solve employee commuting challenges.
Daniel Prather, DPrather Aviation Solutions, Riverside, California, synthesized the information and wrote the report. The members of the topic panel are acknowledged on page iv. This synthesis is an immediately useful document that records the practices that were acceptable within the limitations of the knowledge available at the time of its preparation. As progress in research and practice continues, new knowledge will be added to that now at hand.
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Chapter 2 Synthesis Methodology
Survey and Interview Methodology
Transportation Demand Management
Transportation Management Association/Organization
Influencing Employee Commuting Behavior
Employee Recruitment and Retention
Challenges in Providing Commuting Options
Case Example 1: Hartsfield-Jackson Atlanta International Airport
Case Example 2: General Edward Lawrence Logan Boston International Airport
Case Example 3: Ronald Reagan Washington National Airport
Case Example 4: Denver International Airport
Case Example 5: Los Angeles International Airport
Case Example 6: Portland International Airport
Case Example 7: Seattle-Tacoma International Airport
Case Example 8: San Francisco International Airport