Previous Chapter: 5 Guide Overview and Resources
Suggested Citation: "6 Conclusions and Suggested Research." National Academies of Sciences, Engineering, and Medicine. 2026. Preparing the Transportation Workforce for Emerging Technologies: Developing a Guide. Washington, DC: The National Academies Press. doi: 10.17226/29406.

Chapter 6: Conclusions and Suggested Research

At the conclusion of the NCHRP 20-102(20) research effort, opportunities for implementation of the project’s outcomes and future research efforts building on these outcomes were explored. The following chapter outlines potential future initiatives to address the Guide’s outstanding resource needs, share and foster discussion around the guide, and evaluate the impact of the guide.

Implementation Plan

To support the effective dissemination and sustained use of the NCHRP 20-102(20) project deliverables, this memorandum presents a set of implementation strategies organized by immediate, short-term, and long-term timelines. The approach includes a mix of strategies, summarized in Table 15 that are tailored to meet stakeholders where they are through targeted outreach, participation in industry events, and refined deliverable formats. These strategies are designed to promote awareness, encourage adoption, and increase long-term application of the project’s outcomes.

Table 15: Summary of Implementation Strategies

The table has 7 rows and 3 columns. The column headers in Row 1 are: Immediate, 2025 to 2026; Short Term, 1 to 3 years; Long Term, 3 plus years. The other rows include the details of implementation strategies. Row 2: Publish Deliverables in Online Repository; Host Peer Exchanges; Periodic Updates. Row 3: Develop an Outreach Plan; Outreach at Conferences and or Symposiums; Develop an Interactive Online Resource. Row 4: Targeted Email Blast; Submit to National and International Publications; Train an A I Chatbot on Content. Row 5: General Email Blast; Submit to National and International Publications; Train an A I Chatbot on Content. Row 6: Advertise Findings on Social Media; Establish an Agency and Education Working Group; Share Implementation Stories. Row 7: Host Online Webinars; Establish an Agency and Education Working Group; Share Implementation Stories.

Greater detail for each of the recommended implementation strategies is included in Appendix A: Implementation Plan.

Suggested Citation: "6 Conclusions and Suggested Research." National Academies of Sciences, Engineering, and Medicine. 2026. Preparing the Transportation Workforce for Emerging Technologies: Developing a Guide. Washington, DC: The National Academies Press. doi: 10.17226/29406.

Outstanding Resource Needs

Chapter 5: Guide Overview and Resources detailed the main chapters of the guide, highlighting the root causes of workforce challenges and the corresponding resources designed to address them. However, based on the available research and resources currently available, the two root causes detailed in Table 16, would benefit from additional resources.

The first unexplored root cause relates to the lack of knowledge about emerging technologies and difficulties in calculating and communicating return on investment (ROI) analyses, which can hinder leadership support. Some resources exist on calculating ROI for specific technologies, though, there are limited resources and/or discussion on calculating ROI for the breadth of emerging technologies.

The second root cause included in Table 16 highlights challenges identified across stakeholders – the investment in workforce preparedness is significantly influenced by external mandates or policies. While mandates and policies may be set outside of the agency’s purview, they can directly impact how agencies allocate their funding and the types of workforce development available to employees. Additionally, stakeholders expressed a need for more information regarding funding sources that could be leveraged to fund workforce development activities.

Table 16: Gaps in Guide Resources by Root Cause

Root CausesRelated Workforce Gaps
Lack of knowledge about emerging technologies and challenges in calculating/communicating return on investment (ROI) analyses on new technologies can result in a lack of support from leadership.
  • ➩ Challenges to proactively plan for full-time equivalents’ (FTEs’) needs and skill needs for emerging technologies.
  • ➩ Challenges encouraging the adoption of new technologies that may improve process efficiencies that can reduce mundane and repetitive tasks, offset overloaded staff, and increase employee morale.
  • ➩ The lack of knowledge or inability to decipher “hype” or “fad” from innovation within leadership may result in existing or new policies that slow the pace of innovation and/or lead to inaction on urgent needs.
Local, state, and federal funding and mandates drive investment in adapting the curricula and training programs needed to prepare the workforce for emerging technologies.
  • ➩ Staff at organizations may not be able to access trainings to upskill and/or best manage, operate, and maintain the technology and its workforce.
  • ➩ Existing trainings may be inaccessible to potential and existing staff.
Suggested Citation: "6 Conclusions and Suggested Research." National Academies of Sciences, Engineering, and Medicine. 2026. Preparing the Transportation Workforce for Emerging Technologies: Developing a Guide. Washington, DC: The National Academies Press. doi: 10.17226/29406.
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Suggested Citation: "6 Conclusions and Suggested Research." National Academies of Sciences, Engineering, and Medicine. 2026. Preparing the Transportation Workforce for Emerging Technologies: Developing a Guide. Washington, DC: The National Academies Press. doi: 10.17226/29406.
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Next Chapter: Appendix A: Implementation Plan
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