Advancing the Art and Science of Decision-Making: A Guide
2025

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Transportation leaders encounter multiple situations daily that require decisions to be made. These decisions can have impacts on billions of dollars or an entire state of travelers, and they often need to be made quickly and without all the information available.

NCHRP Research Report 1162: Advancing the Art and Science of Decision-Making: A Guide, from TRB’s National Cooperative Highway Research Program, combines practical advice and experiences from transportation agency executives with the latest findings from cognitive science research to supplement leaders’ toolboxes for good decision-making.

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87 pages · 8.5 x 11 · paperback
ISBN Paperback: 0-309-60018-9
ISBN Ebook: 0-309-60016-2
DOI: https://doi.org/10.17226/29265

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National Academies of Sciences, Engineering, and Medicine. 2025. Advancing the Art and Science of Decision-Making: A Guide. Washington, DC: The National Academies Press.

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Front Matter i-iv
Part I: Foundations of Decision Making 1-7
Part II: Strategies to Manage Information 8-17
Part III: Strategies to Manage People 18-27
Part IV: Strategies to Manage Situations 28-35
Part V: Strategies After the Decision is Made 36-42
Part VI: Case Studies of Decisions in Action 43-77
Appendix A: Cognitive Biases 78-82
References 83-83

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Advancing the Art and Science of Decision-Making: A Guide (2025)

Chapter: Part IV: Strategies to Manage Situations

Publication information

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Advancing the Art and Science of Decision-Making: A Guide (2025)

Chapter: Part IV: Strategies to Manage Situations